Customer Ratings & Reviews
- Model:
- AHP12LZ
- |
- SKU:
- 6390687
Customer reviews
Rating 4.2 out of 5 stars with 1593 reviews
(1,593 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.2
Rating 4.2 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers value the 550 Sq. Ft. 12,000 BTU Smart Window Air Conditioner's powerful cooling capabilities, ease of installation and use, and convenient WiFi and remote control features. Many appreciate its energy efficiency and compact size, while some find the unit's noise level to be a drawback. The app functionality and display readability received mixed reviews, with some users experiencing issues. Concerns were also raised regarding the unit's weight and perceived reliability in relation to its price.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Wifi
Rated 4 out of 5 stars
Does the job in our large Bedroom
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does a really good job in our room. I really like the WiFi feature and the app control. I can control the unit from anywhere.
I would recommend this to a friend - Pros mentioned:Cooling
Rated 5 out of 5 stars
Air conditioners
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good I love it. I bought it for my big living room It’s cool faster than other air conditioners. I recommend it for anyone.Thank you so much
I would recommend this to a friend - Pros mentioned:Wifi
Rated 5 out of 5 stars
Efficient , smart and good quality product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far it has been working great! It does what is supposed to do. I have a open concept on the first floor and it covers 90% of the whole space.
I would recommend this to a friend - Pros mentioned:Cooling
Rated 5 out of 5 stars
Dependable quality A/C
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cools quick. Runs quiet. Wish you could see all the settings continually. Just have to use remote to light up current settings. Love the remote!
I would recommend this to a friend - Pros mentioned:Cooling
Rated 5 out of 5 stars
Top Notch
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beware once this thing starts up, it gets very cold , the last few days has been extremely hot and humid but not in my house. We have it on low and the living room and dining room are extremely cold.will be purchasing another smaller 1 for my bedroom.
I would recommend this to a friend - Pros mentioned:Wifi
Rated 5 out of 5 stars
Works great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A/c unit works great, fits in my window just fine, don’t forget to take out the plug from the drip pan outside the window. Wifi is cool on it too!
I would recommend this to a friend - Pros mentioned:Cooling
Rated 5 out of 5 stars
Excellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product, cools my living room quick. The smart commands worked for a month or so but started having connectivity issues with wifi after that. If you aren't concerned about smart commands, this is a good product.
I would recommend this to a friend - Cons mentioned:Reliability
Rated 1 out of 5 stars
Be ready for disappointment
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Please guys be careful, GE Has felt in the trap of commercial product, rather than reflecting the value the brand was known for. The price doesn't reflect reliability. I bought the GE model AHM10AWQ1 for my mother thinking the cheaper model will not be reliable for the long run, I was just wrong. If you want to blow your money on GE, at least go for the cheap ones, you will not feel bad for a one time A/C use.
No, I would not recommend this to a friend Rated 4 out of 5 stars
Small footprint!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works very well. Really needed the larger size that fits the smaller windows and this did the trick.
I would recommend this to a friend- Pros mentioned:Cooling
Rated 4 out of 5 stars
Great cooling
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for cooling our very large bedroom. I don’t feel like it’s as good at removing the humidity as our old one however.
I would recommend this to a friend - Pros mentioned:Cooling
Rated 5 out of 5 stars
Smart features work with Alexa
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works, cools off my large dining/living area very quickly. Central AC went out, so I needed something to cool off the house. This worked well and also has smart features. Works with Alexa, which is great for hands free.
I would recommend this to a friend Rated 1 out of 5 stars
Worst AC ever!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was the worst AC I have ever purchased! Unit was purchased on 6/2/21 and since day one it has been the worst purchase ever. I have had more than 4-5 over 30 or so years and this one has so many problems I regret buying it. 1. The control panel is in white and one can not see it during the daylight, only at night. 2. Condensation builds up inside and a fan inside forces it out to the right side of the unit, if you are outside looking at it, making the accordion pleated expandable window closer part collect all the water. 3. The water drips down on to my outside sill, down my siding, and rust has built up inside the unit making a rusty stain down the side of my siding. 4. The water also leaks into my house on the sill, staining my woodwork. After an email from GE telling me that I need to make sure the tilt was right, I had it reinstalled and tilted even more. Still leaks all over the place. The manual recommends not removing the plug on the bottom because it causes it to become less efficient. Need to return it and get my money back. This ought to be a fun time?? Tried to call Best Buy but they are not taking any calls. Really? During Covid? Wish I hadn't bought it at Best Buy too or online. Should have gone to Lowe's or Home Depot where it is easier to bring back products.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .HI - This is not the owner experience we expect to hear or want for you and are truly sorry for the difficulty you are having with your unit. We understand and appreciate your frustration and apologize for the inconvenience this has caused you. What you have described is not normal operation and we would encourage you to take advantage of your warranty to have the unit exchanged. We hope we have the opportunity to restore your faith in our brand. All our best! Vikki@GEA
- Pros mentioned:Wifi
Rated 5 out of 5 stars
Amazing!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The convenience of being able to use the Wi-Fi in built to cool off my house from work or turn it on in the day if it’s too hot for my cat is amazing
I would recommend this to a friend - Pros mentioned:Cooling
Rated 5 out of 5 stars
Juiced up
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.100 degrees in NOLA and this unit has plenty of horse power for my 200 s/f man cave at or below 70 degrees. Like the HomeKit compatibility.
I would recommend this to a friend - Pros mentioned:Cooling
Rated 5 out of 5 stars
Great AC
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful item! Researched air conditioners and decided on this make/model. Bought it to install in my garage so I can actually work in it in the summer months. Keeps the garage wonderfully cool and comfortable.
I would recommend this to a friend - Pros mentioned:Cooling
Rated 5 out of 5 stars
Great purchase
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love this unit. It's much quieter than the one it replaced and cools effectly. Plus I like that it can be controlled via Alexa.
I would recommend this to a friend - Pros mentioned:Cooling
Rated 5 out of 5 stars
Kept the house cool!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We installed this window AC unit on the center level of a 3 level house. It worked incredibly and our house felt like a winter wonderland while it was SCORCHING outside. We also have multiple skylights, so our house is usually quite hot.
I would recommend this to a friend - Pros mentioned:Cooling
Rated 5 out of 5 stars
AJDF
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Saved us during the hot Texas summer when our large AC stopped cooling. Able to cool a large bedroom with sitting area. Perfect!!
I would recommend this to a friend - Pros mentioned:Cooling
Rated 5 out of 5 stars
Perfect for my Hall of smaller size
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This worked out well. Comfortably using it in my hall and it is getting cooler faster
I would recommend this to a friend - Cons mentioned:Noise level
Rated 4 out of 5 stars
It’s cool
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This AC unit gets the job done very powerful and not to loud. The app allows you to turn your unit on/off from anywhere.
I would recommend this to a friend















