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Customer Ratings & Reviews

Your price for this item is $359.99
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The comparable value price is $449.99

Customer reviews

Rating 4.2 out of 5 stars with 1592 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers value the 550 Sq. Ft. 12,000 BTU Smart Window Air Conditioner's powerful cooling capabilities, ease of installation and use, and convenient WiFi and remote control features. Many appreciate its energy efficiency and compact size, while some find the unit's noise level to be a drawback. The app functionality and display readability received mixed reviews, with some users experiencing issues. Concerns were also raised regarding the unit's weight and perceived reliability in relation to its price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 1,592 reviews
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    The Best AC ever aka as the Ice Box.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AC is amazing I would recommend this particular AC to any one . Talk about cold, cold isn’t the word more like a ice box. It Cools off my whole apt. I brought it for my sons room and it cools off the kitchen, Living room his room hallways it’s just the best AC I ever brought.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Ac review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great cools 3 rooms very quiet eco features a great option to have

    I would recommend this to a friend
  • Pros mentioned:
    Wifi

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A/c unit works great, fits in my window just fine, don’t forget to take out the plug from the drip pan outside the window. Wifi is cool on it too!

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Wifi

    Rated 4 out of 5 stars

    Happy Customrr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been very pleased with this window air conditioner. It’s fairly quiet, cools my house and shuts off when it reaches the temperature I’ve programmed it for. It has wifi so I can shut off the unit and turn it back on using my phone so the house is cool when I get in. I’m very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this unit. It's much quieter than the one it replaced and cools effectly. Plus I like that it can be controlled via Alexa.

    I would recommend this to a friend
  • Pros mentioned:
    Wifi

    Rated 5 out of 5 stars

    Air conditioner

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it can control it away from home!! Cool home when we get home!

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 4 out of 5 stars

    Air Conditioner does the job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints about the air conditioner. It seems to do the job and it's possible to remotely control it through an app, though setup may be tricky.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item to purchase. Easy set up, i bought it for my dad. His room is pretty big and it cools the room really well.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    AJDF

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saved us during the hot Texas summer when our large AC stopped cooling. Able to cool a large bedroom with sitting area. Perfect!!

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Juiced up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    100 degrees in NOLA and this unit has plenty of horse power for my 200 s/f man cave at or below 70 degrees. Like the HomeKit compatibility.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling
    Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    Very loud but..

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We installed the unit and turned it on and it did a great job with cooling our open floor plan space. However it was very loud. We ended up retuning it’s and going with GE 12,100 BTU 115-Volt Smart Window Air Conditioner Model# AEC12AY from Home Depot. That one was also HomeKit compatible and much much quieter. However it didn’t cool down the house as quick as this one did.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 4 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unit works well and cools a large room. Only complaint was installation hardware didn't work well on our window frames as they were too short.

    I would recommend this to a friend
  • Pros mentioned:
    Wifi

    Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The convenience of being able to use the Wi-Fi in built to cool off my house from work or turn it on in the day if it’s too hot for my cat is amazing

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Air conditioner

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good air conditioner it was very very good keep us cool in the heat

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Love love love

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how it cools my entire RV. The Wi-Fi feature allows me to control the air conditioner away from home or at home.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Very efficient air conditioner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had to replace our very old AC unit. It worked, but just didn’t do the job anymore. We chose this GE 12,000 BTU and we immediately felt a difference! Our house was finally comfortable on the hottest days and it made the humidity level reduce to a functional level.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Air conditioner

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely amazingi love it keeps my mobile home cold

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 4 out of 5 stars

    good working unit

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are cooling an 800 sq ft area with this unit. Has no issues doing so. Quite running mostly on low and received it at my house a day early.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Should buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is very good , keeps my room cool and does a well job you have to change the filter every week but it does a great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice unit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great a/c doesn’t seem to blow as cold as my older unit but my whole bedroom seems the same temp now it’s a great unit for the price

    I would recommend this to a friend