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Customer reviews

Rating 4.2 out of 5 stars with 1593 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers value the 550 Sq. Ft. 12,000 BTU Smart Window Air Conditioner's powerful cooling capabilities, ease of installation and use, and convenient WiFi and remote control features. Many appreciate its energy efficiency and compact size, while some find the unit's noise level to be a drawback. The app functionality and display readability received mixed reviews, with some users experiencing issues. Concerns were also raised regarding the unit's weight and perceived reliability in relation to its price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 1,593 reviews
  • Pros mentioned:
    Wifi

    Rated 5 out of 5 stars

    GE AC unit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Amazing I can control it at work, so 2 hours early i can set it to high before getting home.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GE Service is bad.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is good but GE service is bad. I asked GE connected for assitance is setting wifi for Smart A/C. They asked for Serial number and location, went remote and my A/C stopped working altogether. Now they are suggesting that I pay for a repair service because I was a month off my warrantee.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 4 out of 5 stars

    So far it works the way I want it to.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only had this A/C for less than a month,but it's been hot out and have used it everyday. To be honest,it works pretty good. I had purchased an Emerson not long ago and it lasted only 3 weeks. It was all around junk ! The only bad thing I can say about this GE is that it has a plug that you can remove to remove water buildup in the machine,but the instructions say removing the water will make it less efficent,so I've left the plug in,but it makes a mess on the outside,because the fan sprays that water everywhere outside. Also in my opinion nobody makes an window A/C like they use to. They all appear to be made with cheaper parts and more plastic. They don't want your A/C to last 15 or 20 years like they use to IMO....

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Window ac

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, it cooling my living room and dining room with ease. Maintains room temp of 70 With no problems.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Air conditioner 12,000 btu

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love it! It was a good price and it literally cools my whole downstairs and basement. Would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Gets the job done

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little guy gets the job done. It kicks out nice and cold air and the wifi feature works great

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    easy install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job! Installation was pretty easy. It did take two people to put it in the window.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 4 out of 5 stars

    Nice air for the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pleased with it so far would recommend cools what i whanted to with ease

    I would recommend this to a friend
  • Pros mentioned:
    Cooling
    Best Buy Employee

    Rated 5 out of 5 stars

    Keep it Cool

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] One of the best a/c to keep cool this summer. Powerful enough to cover up to 2 different rooms.

    I would recommend this to a friend
  • Pros mentioned:
    Wifi

    Rated 5 out of 5 stars

    Outstanding product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great replacement for the 8,000 btu model, wifi connection is the beat and easy to clean and light weight.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Perfect A/C

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is probably the best air conditioner that I've ever purchased. Efficient, low noise and cools great.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Good choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny, make your house feels like has a central air condition

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Old faithful GE on time (General Electric)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, it replaced our 16,000 BTU GE that went out. So far so good, it gets really cold and cools 3 rooms

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Ac unit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best AC I have ever bought. It came a day earlier than expected, easy to put up no hassle in any way

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's an efficient unit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the unit to cool off 469 sq. ft. I wish I had taken into account the fact that the air has to travel around corners and into other rooms. Had I done so, I would have bought a larger unit.

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 5 out of 5 stars

    My air conditioner!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 2nd same purchase, the air conditioner lasted 3 yrs. Please note, I usually run it 24 hrs. Yhanx

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s really good it keeps my room really cold even when it’s 100 plus outside it makes it feel like winter

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 4 out of 5 stars

    It weighs slightly less that the bad unit.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It weighs slightly less that the bad unit and make less noise. The remote is very handy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GE window unit 12000 btu

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quite and saves on energy. Which I would purchase it 3 months earlier I definitely would have saved alot

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Keeps you cool

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very nice air conditioner with a remote control. Our air system was struggling on intense heat days, we use this to cool a large bedroom and it works very well.

    I would recommend this to a friend