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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 1592 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers value the 550 Sq. Ft. 12,000 BTU Smart Window Air Conditioner's powerful cooling capabilities, ease of installation and use, and convenient WiFi and remote control features. Many appreciate its energy efficiency and compact size, while some find the unit's noise level to be a drawback. The app functionality and display readability received mixed reviews, with some users experiencing issues. Concerns were also raised regarding the unit's weight and perceived reliability in relation to its price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 1,592 reviews
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Best AC unit ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is great, blows hard and cools fast. I would definitely recommend getting it for big rooms.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 4 out of 5 stars

    Works really well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy w our new a.c. it cools a large area and we are grateful for us this hot summer.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Great air conditioner!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cooled the better part of the first floor of the house, even at 95 degrees and oppressive humidity! Great air conditioner - remote doesn’t work so well; could just be a fluke though

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Air Conditioner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The air conditioner is very powerful and cools off the apartment . I am very satisfied with this purchase

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Just what I needed at a great price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fairly quiet and very cold. Awesome! Easy curbside pick up. Couldn't have been a better experience.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling
    Best Buy Employee

    Rated 5 out of 5 stars

    Much needed cooling.

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great air conditioning unit, now have 3 of this same model, one for each bedroom and one for the living room.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 4 out of 5 stars

    Compact in size with smart features

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying the service of this product with its smart features and remote control capabilities

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Definitely worth the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely awesome window unit! Easy set up and was cooling a hot room in minutes and keeps up well

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    GE air

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great! Small and packs a punch.I bought it for the living room and it cools the whole house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Air conditioner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over all very efficient on saving energy an thermostat monitoring to keep perfect temperatures.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GE Service is bad.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is good but GE service is bad. I asked GE connected for assitance is setting wifi for Smart A/C. They asked for Serial number and location, went remote and my A/C stopped working altogether. Now they are suggesting that I pay for a repair service because I was a month off my warrantee.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    GE does it again, A+ Product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent unit, this is in our living room and it cools the living room, kitchen and dining room.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    To expensive

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are on our second AC , first one was delivered by UPS and maybe in the traveling process it got damaged, we installed it and it was freezing up badly. After they open the stores and hours on the phone we had to take it back to the store to exchange. Best Buy employees treated us very good . The second AC still noisy I am not so happy with that .

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Cools the space very well.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always seem to have GE as my "go-to" fo home appliances and this air conditioner confirmed that.. Great product, cools well and quiet. Did not user he smart function where its located. Highly recommend GE.

    I would recommend this to a friend
  • Pros mentioned:
    Wifi

    Rated 5 out of 5 stars

    Ac

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s awesome , works great . I love that I can use my phone to turn it on and off without being nearby

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Ease of use, Remote control

    Rated 5 out of 5 stars

    Best AC I've bought

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet and cools house fast! Easy to install and love the remote option!

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 4 out of 5 stars

    Nice air for the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pleased with it so far would recommend cools what i whanted to with ease

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Nice AC

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cools my garage great. I put it on eco mode turns on and off by it self. Not to noisy.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like it a lot works real good kips the house very cool not like outhers this one works great

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Keeps you cool

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very nice air conditioner with a remote control. Our air system was struggling on intense heat days, we use this to cool a large bedroom and it works very well.

    I would recommend this to a friend