Customer Ratings & Reviews
- Model:
- AHP12LZ
- |
- SKU:
- 6390687
Customer reviews
Rating 4.2 out of 5 stars with 1592 reviews
(1,592 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers value the 550 Sq. Ft. 12,000 BTU Smart Window Air Conditioner's powerful cooling capabilities, ease of installation and use, and convenient WiFi and remote control features. Many appreciate its energy efficiency and compact size, while some find the unit's noise level to be a drawback. The app functionality and display readability received mixed reviews, with some users experiencing issues. Concerns were also raised regarding the unit's weight and perceived reliability in relation to its price.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Too Cool for School
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy install! Easy setup! Easy breezy! Oh and it works with Wifi, which is great!
I would recommend this to a friend - Pros mentioned:Cooling
Rated 5 out of 5 stars
New A/C for office.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.New a/c is working great. Cools beautifully in this ongoing HOT weather.
I would recommend this to a friend - Pros mentioned:Cooling
Rated 5 out of 5 stars
Great for large bedrooms
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Cools our 18 x 28 foot master bedroom easily. Runs fairly quiet,
I would recommend this to a friend - Pros mentioned:Cooling
Rated 5 out of 5 stars
Great A/C unit!
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cools much larger space than 550sqft! Great product, very happy I made the purchase!
I would recommend this to a friend - Pros mentioned:Cooling
Rated 5 out of 5 stars
Air conditioner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a good buy. It keeps our apartment, cold. Works better then our , old one.
I would recommend this to a friend - Pros mentioned:Cooling
Rated 5 out of 5 stars
Kewl now
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This air conditioner works very well in our very large bedroom
I would recommend this to a friend - Pros mentioned:Cooling
Rated 5 out of 5 stars
A/C is working very well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This purchase was an upgrade to an old A/C. Huge difference in cooling power. Pleased with unit and with customer service from Best Buy (bought online and used curbside pickup).
I would recommend this to a friend - Cons mentioned:Noise level
Rated 4 out of 5 stars
Loud but good
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Kinda loud but great for the value. We bought two and really like them
I would recommend this to a friend - Pros mentioned:Cooling
Rated 4 out of 5 stars
It’s okay
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keeps the room cool in this Hot Day. I would recommend this to my friends.
I would recommend this to a friend - Pros mentioned:Cooling
Rated 4 out of 5 stars
Easy to install. Doesn't run continuously.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't need to run continuously when temperature in high 80's. not to load.
I would recommend this to a friend - Cons mentioned:Noise level
Rated 4 out of 5 stars
New air conditioner
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The unit cools the space but not as quiet as I would like
I would recommend this to a friend - Pros mentioned:Cooling
Rated 5 out of 5 stars
Air-Conditioner Window Unit
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stays cool even on hot days. Easiest setup ever! Love the Wifi option
I would recommend this to a friend - Pros mentioned:Cooling
Rated 5 out of 5 stars
Best Value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works and works very well. Cools much more space than rated for efficiently.
I would recommend this to a friend - Pros mentioned:Cooling
Rated 4 out of 5 stars
Love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cools room quickly. My favorite part is the App and the Alexa interaction.
I would recommend this to a friend - Pros mentioned:Cooling
Rated 5 out of 5 stars
Great air conditioner
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best air conditioner i ever owned. I would highly recommend to anyone
I would recommend this to a friend - Pros mentioned:Cooling
Rated 5 out of 5 stars
Keeps me cool and comfortable
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keeps me nice and cool though hot summers. It gets the job done and does it quickly.
I would recommend this to a friend - Pros mentioned:Wifi
Rated 5 out of 5 stars
NiceAC
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased the larger unit for the first floor and it works great. We really like the smart feature and the ability to access from our phone or Alexa.
I would recommend this to a friend - Pros mentioned:Cooling
Rated 4 out of 5 stars
Second time's charm!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Actually I love this unit! Plenty of cooling for the entire bottom floor of my condo. I also really like the home smart technology. I usually leave the unit set in eco mode while at work but schedule the unit to cool about 30 minutes before I get home. The only reason I gave it 4 stars is the first one I installed was dead on arrival. No panel lights, no unit function at all. However, I commend Best Buy on their exchange process. Very easy and quick. No questions or forms to fill out. All things considered I'm very happy with this Purchase other than the second trip to the store and having to repeat the installation.
I would recommend this to a friend - Pros mentioned:Cooling
Rated 5 out of 5 stars
Great Cooler
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great machine at a great price. This unit cools the 550 SqFt and then some.
I would recommend this to a friend - Pros mentioned:Cooling
Rated 5 out of 5 stars
Air conditioning
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My room stays nice and cool now love it nice best buy
I would recommend this to a friend















