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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 1592 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers value the 550 Sq. Ft. 12,000 BTU Smart Window Air Conditioner's powerful cooling capabilities, ease of installation and use, and convenient WiFi and remote control features. Many appreciate its energy efficiency and compact size, while some find the unit's noise level to be a drawback. The app functionality and display readability received mixed reviews, with some users experiencing issues. Concerns were also raised regarding the unit's weight and perceived reliability in relation to its price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 1,592 reviews
  • Pros mentioned:
    Wifi

    Rated 5 out of 5 stars

    Wi-Fi control

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wi-Fi connection you have to get it when your on the road . Turn on the fastest to cool down your room.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Good deal!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good deal & does the job. I'm glad they still had ACs still available well into the season because many other stores in my area were out of stock

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Cool nights- yes please

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my AC unit. Keeps our bedroom and attached bathroom cool during the warm nights. We love the smart control features. Runs like a champ!

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Great Cooler

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine at a great price. This unit cools the 550 SqFt and then some.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. The AC works well. Cold my living room, dining room and kitchen well.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice ac . Cooling is awsome.. more than perfect for one bedroom apartment

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Great A.C.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love this air conditioner. My bedroom is so cool now. Also helps to keep the other 2 bedrooms cool as well. I definately recommend this unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great AC

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work as described. If you have a big room i recommend you go for higher BTU

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Ac unit

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    100% recommend have had 0 complaints about really good witg tgis texas heat

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Workshop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    recently built a detached work shop i. West texas .do I need to say more. The small unit us all i need we d for tbe space i needed cooled very happy with lurchase.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Air conditioning

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My room stays nice and cool now love it nice best buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good ac but the remote and replacement failed.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this June 2020 to replace a Frigidaire unit. We had the Frigidaire for 7 or 8 years. Anyway I got tired of cleaning the Frigidaire. It would develop mold on the styrofoam ducts and the vents and stuff would build up on the blower fan and the evaporator would clog up. So I bought this to replace the Frigidaire. First thing noticed was it was a lot quieter than the Frigidaire and and to mold or evaporator clogging. And yes I cleaned the filters when the light came on. The only real complaint I have and why only 4 stars is the remote died 3 weeks after purchase. The new one lasted till the next spring and then it died to just after the warranty expired. The other annoying thing is the GE app. I've been changing our appliances to GE because of the wifi app. One big problem with the wifi app is only one phone can talk to the machines. If you try to add a phone it will lock out the first phone.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Lots of Cold Air!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This GE AC unit really puts out a lot of cold air. And very quickly too!

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Don't wait get it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys get this it keep my entire house cool. 850sq ft. A million thumbs up

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    An excellent purchase

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This air conditioner works great, just what we needed for our rental apartment. Remote & timer are great features.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling
    Best Buy Employee

    Rated 5 out of 5 stars

    Cool AC

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. No issues with it. Absolutely love the cold air in this heat.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Ice Ivan

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product air is amazing cool real fast thank you

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Good unit

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent unit. Much better than the older unit it replaced. Cools quickly and fully of a 500sqft office with multiple computers and printers that generate heat. Energy saver mode turns on and off as cooling is needed to maintain temperature.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    amazing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    loving it keep the room cold and fresh when it’s hot outside

    I would recommend this to a friend
  • Pros mentioned:
    Wifi

    Rated 4 out of 5 stars

    Review of AC

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product I love that it can be turned on from phone

    I would recommend this to a friend
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