Customer Ratings & Reviews
- Model:
- AHP12LZ
- SKU:
- 6390687
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers value the 550 Sq. Ft. 12,000 BTU Smart Window Air Conditioner's powerful cooling capabilities, ease of installation and use, and convenient WiFi and remote control features. Many appreciate its energy efficiency and compact size, while some find the unit's noise level to be a drawback. The app functionality and display readability received mixed reviews, with some users experiencing issues. Concerns were also raised regarding the unit's weight and perceived reliability in relation to its price.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Cooling
Very good A/C unit
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it, quiet and keeps the house cold cant beat the price.
I would recommend this to a friend - Pros mentioned:Cooling
Nice and cool
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy install and cools the room really fast even on low
I would recommend this to a friend - Pros mentioned:Cooling
A
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My apartment it cooling too fast, that AC works good.
I would recommend this to a friend - Pros mentioned:Cooling
Air Conditioner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.easy set up, cools more than the area it is rated for
I would recommend this to a friend Very Good AC
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good quality easy pick up and priced right for 12k btu
I would recommend this to a friend- Pros mentioned:Cooling
Good airconditioner
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This gets the job done not much noise and cools room down quickly and my girlfriend loves the look of it says it pleasing to the eye.
I would recommend this to a friend - Pros mentioned:Cooling
It’s is a great purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The AC is great. Cools my whole 2 bedroom apartment. What’s best is that I am able to run it on a schedule. It also works with Alexa.
I would recommend this to a friend - Pros mentioned:Ease of use
AC Unit
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great service, just the ac that we need it!! Easy to install
I would recommend this to a friend - Pros mentioned:Cooling
5 star
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a very good purchase and cools the apartment very well.
I would recommend this to a friend Easy to install, works great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this to replace a very old unit. It works great, less money spent on my electrical bill, and plugs into a normal outlet.
I would recommend this to a friendGE ac in alabama
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I decided to purchase the GE 12000 btu ac. I am so glad that I did. My brother installed the ac for me. Believe me, it keeps my living room and dining room cold. I really like the remote control and the economy control. I am not getting paid for the comments. My house is 1633 square ft. It been great thus far. Purchase the unit on June 10th.
I would recommend this to a friend- Pros mentioned:Cooling
AC for one bedroom
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great air conditioner. The room is always nice and cold.
I would recommend this to a friend - Pros mentioned:Ease of use
Gets the job done well
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Install was easy. Device has good range with remote. Please write down the WiFi password on the right side of it prior to installation.
I would recommend this to a friend Great AC!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quiet and efficient, plus great price. Very very happy!!
I would recommend this to a friend- Pros mentioned:Cooling, Wifi
Love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very happy with this purchase. It makes my entire apartment comfortable if I leave my bedroom door open. I also love the wifi feature. I went on vacation and forgot to turn off the auto start. I would have wasted a week of electricity if not for the wifi feature.
I would recommend this to a friend - Pros mentioned:Cooling
Keeps me cool
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does the job keeping the room cool. Love that I can control through my smart phone and see energy usage even when I am not at home.
I would recommend this to a friend - Cons mentioned:App, Noise level, Reliability
Bad product, bad GE Service Policy
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Spend your money on a better product. Very loud for what it is. The app is kind of laughable about how basic it is. Worked for about a month, maybe 40 hours total before it went into a power boot loop when plugged in. Just submitted a service request thru their app. They called back a few hours later saying they don't supply parts for this model! I now have to document it and get some sort of 'certification' from them. Once I have the Certification, I need to go back and buy another AC, and then submit the receipt back to them so that they will cut a check to reimburse me. This an awful RMA process for a brand new product. Never buying a GE product again.
No, I would not recommend this to a friend - Pros mentioned:Cooling
GE ac is the best brand
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.its a perfect ac for my living room area and my kitchen
I would recommend this to a friend - Cons mentioned:App
Not what I would consider Smart
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The directional vents don’t really help push air where you direct it and the eco mode seems to completely shut off the unit after a couple times of switching on and off. The app is terrible if you have more than one unit.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi - This is not the consumer experience we would expect to hear and apologize for the issues you have had with your air conditioner. We would recommend setting the operating mode on Cool rather than Eco and see if the unit performs better for you at that setting. We will be happy to share your feedback regarding the vents, the Eco mode operation and the SmartHQ app with our product design team to help improve future product offerings. Please reach out to us if you have additional questions or concerns. All our best! Vikki@GEA
- Pros mentioned:Wifi
Ac
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works like a Charm, I didn't newd this when I purchased, but it sure did come in handy when the home AC went out
I would recommend this to a friend