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Customer reviews

Rating 4.2 out of 5 stars with 1592 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers value the 550 Sq. Ft. 12,000 BTU Smart Window Air Conditioner's powerful cooling capabilities, ease of installation and use, and convenient WiFi and remote control features. Many appreciate its energy efficiency and compact size, while some find the unit's noise level to be a drawback. The app functionality and display readability received mixed reviews, with some users experiencing issues. Concerns were also raised regarding the unit's weight and perceived reliability in relation to its price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 1,592 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best ac ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice machine excelente value easy to use and works with Wi-Fi

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Ac

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome easy to install house os freezing now best ac around

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good unit keeping my living toom cool this hot summer

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Very good ac

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ac Gets very cold and is quiet ac works wonderfully

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Cool

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit for one bedroom apartment, it cools off actually 2 rooms

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Air conditioner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does well to keep a very large room cool easy to operate…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, it works perfect and very afforable

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Wifi

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with this purchase. It makes my entire apartment comfortable if I leave my bedroom door open. I also love the wifi feature. I went on vacation and forgot to turn off the auto start. I would have wasted a week of electricity if not for the wifi feature.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Air

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did the job wish best buy had instalation great cooling

    I would recommend this to a friend
  • Cons mentioned:
    App, Noise level, Reliability

    Rated 1 out of 5 stars

    Bad product, bad GE Service Policy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spend your money on a better product. Very loud for what it is. The app is kind of laughable about how basic it is. Worked for about a month, maybe 40 hours total before it went into a power boot loop when plugged in. Just submitted a service request thru their app. They called back a few hours later saying they don't supply parts for this model! I now have to document it and get some sort of 'certification' from them. Once I have the Certification, I need to go back and buy another AC, and then submit the receipt back to them so that they will cut a check to reimburse me. This an awful RMA process for a brand new product. Never buying a GE product again.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cooling
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    It's ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It cools good. But it's very small and very very noisy ,but if you're in a jam and really need an air condition asap this one will be okay.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install. Cools very well. Great price.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Good deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This air conditioner kept a 4 room house ice cold

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Great air conditioner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like air conditioner. Good is working for two rooms. The conditioner is keeping temperature cooler in the room. On and off automatically.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Good airconditioner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This gets the job done not much noise and cools room down quickly and my girlfriend loves the look of it says it pleasing to the eye.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 3 out of 5 stars

    ge

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It freezes good but i doesn’t last that long have to change it 2 times

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    It’s is a great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AC is great. Cools my whole 2 bedroom apartment. What’s best is that I am able to run it on a schedule. It also works with Alexa.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great store

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff at the Yonkers store were wonderful. I am handicapped and have trouble getting around. I gave the model number to the cashier and she took care of the rest. They brought the unit out checked the model with me and put it in my car. The whole transaction took less than ten minutes. You have my business .

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Really cools off

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Excellent job cooling the apartment!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install, works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to replace a very old unit. It works great, less money spent on my electrical bill, and plugs into a normal outlet.

    I would recommend this to a friend