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Customer reviews

Rating 4.2 out of 5 stars with 1593 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers value the 550 Sq. Ft. 12,000 BTU Smart Window Air Conditioner's powerful cooling capabilities, ease of installation and use, and convenient WiFi and remote control features. Many appreciate its energy efficiency and compact size, while some find the unit's noise level to be a drawback. The app functionality and display readability received mixed reviews, with some users experiencing issues. Concerns were also raised regarding the unit's weight and perceived reliability in relation to its price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 1,593 reviews
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Air conditioner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great keeps my livingroom cool me and my family greatly appreciate this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    It works!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cools enough of my multiple room Floor level to make it a great purchase in this summer heat!

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Monster AC makes my beedroom like freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is way more powerful than i imagined, my living room feels like a walk in, u can connect to your phone too

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow! This unit gets an area very cold, very quickly, even on the economy setting. I’d definitely buy another.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Meh

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quite loud. Don't like lack of timer. Ever on the app i cant set it for 30 mins or 3hrs on. You have to set a schedule

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Cools the whole upstairs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT AC. Cools the entire upstairs (1500 sq ft). Nothing else to say. But apparently you need 50 characters.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Works really well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cools off the living room and kitchen as long as any of my other doors are closed and the kids don’t touch it

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 3 out of 5 stars

    Air conditioner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit works wonderfully. Blows out great cool air when its yurned on and is fairly quiet. You dont even know its on

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    GE

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good air conditioner I recommend it to you guys

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Phenomenal Air!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely a great buy! I bought one about a month ago so because it’s so phenomenal, I bought another one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered the 12000 BTUs and it cools my living room perfectly. Best of all, it is not noisy.

    I would recommend this to a friend
  • Pros mentioned:
    Wifi

    Rated 5 out of 5 stars

    The best air conditioner.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very powerful air conditioner. So glad with my purchase. Getting a 12,000 btu is worth it. Having the option to use your phone to control it has been my favorite feature.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Display Panel is for the birds.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit cools my living well. However, my major complaint is with the digital display panel. When you set the unit on the economy setting and auto mode. Shortly after that the display panel information goes away and once the room is reaches the desired temperature. The AC goes idle and you don't see anything showing on the display panel. So you then press a button the remote to be able to view the display information again. I must tell this can quite annoying.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    does the job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once my uncle understood how to operate, he really likes it. Cools the house much better than the old one

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Great Air Conditioner!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit cools a lot more square footage than it states. i have had no issues and am very pleased with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love the brand but doesn’t keep bedroom very cold

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Without being on eco mode the air conditioner will shut off from time to time. For the price, it could have a little more cooling power for I am currently using it in a standard size bedroom and it cools slightly but not as well as my last.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 3 out of 5 stars

    ge

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It freezes good but i doesn’t last that long have to change it 2 times

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ac

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keep you colder in summer warmer in winter love staying cold 12000 btu get your now

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Great AC for a great price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has worked amazingly. My fiancé and I keep it at 72* and it cools the room very well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Air Condotioner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit works very good for the price I paid for it. It is easy to use with the remote.

    I would recommend this to a friend