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Customer reviews

Rating 4.2 out of 5 stars with 1592 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers value the 550 Sq. Ft. 12,000 BTU Smart Window Air Conditioner's powerful cooling capabilities, ease of installation and use, and convenient WiFi and remote control features. Many appreciate its energy efficiency and compact size, while some find the unit's noise level to be a drawback. The app functionality and display readability received mixed reviews, with some users experiencing issues. Concerns were also raised regarding the unit's weight and perceived reliability in relation to its price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 1,592 reviews
  • Pros mentioned:
    Wifi

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great A/C for an affordable price! No complaints and I love the wifi feature of it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love the brand but doesn’t keep bedroom very cold

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Without being on eco mode the air conditioner will shut off from time to time. For the price, it could have a little more cooling power for I am currently using it in a standard size bedroom and it cools slightly but not as well as my last.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Phenomenal Air!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely a great buy! I bought one about a month ago so because it’s so phenomenal, I bought another one!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Air Condotioner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit works very good for the price I paid for it. It is easy to use with the remote.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    does the job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once my uncle understood how to operate, he really likes it. Cools the house much better than the old one

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Great Air Conditioner!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit cools a lot more square footage than it states. i have had no issues and am very pleased with it.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    Defective straight out of the box

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AVOID THIS AIR CONDITIONER. Sure, I know what you're thinking "oh it can't be that bad" or maybe you think all the bad reviews are dramatic or exaggerating but nope..... This air conditioner is a complete piece of garbage and literally isn't worth a penny, let alone $400! I owned this ac unit for less than 48hrs and it had some serious problems. Wifi never worked or turned on. Unit would randomly turn off despite having continuous power. Unit struggled to cool 450sq foot space. Sleep function didn't work. Temperature gauge always wrong. And did I mention it was DEAFENINGLY LOUD. Like even on the lowest setting this thing was way too loud to be liveable..... I figured it was a decent trade off, but after one day of ownership it turned off and never turned back on. Absolute garbage. Never buying anything from this brand again.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice heavier duty air conditioner. It cools our 15'x25'with 12 ft ceilings quickly and efficiently.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Great unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use this to cool a bedroom that is 20 x 30ft, it works amazing well. Very pleased!

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 4 out of 5 stars

    Worth it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use this in my kitchen window and chills my living room well and even my office a little further away- have not had to turn on big AC u it since I bought this- which never made my house feel cold but this window aC does I love it!! Yes we have central AC but it’s too expensive to run so we modified our hot house with this and we wish we would have done it years ago

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Wonderful A/C unit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful product. Keeps the the room as cold as I want it, no matter temp outside.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice for the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice air conditioner, cools about Half of the house easily. Nice for the price

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Cools well

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does a great job cooling a bedroom. It has great programming through the app.

    I would recommend this to a friend
  • Pros mentioned:
    Wifi

    Rated 5 out of 5 stars

    Great ac

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love this ac and ots capability to connect to the wifi. It makes it sk easy to walk into a cool home.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Does the job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This AC unit is very quiet and keeps more than one room cool. I have been very happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Great little Air conditioner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this unit to help cool a room in the house. It does a great job and works like a charm!

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy I purchased the a/c it works great and would highly recommend. A++++

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    cools the whole house

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a rancher and I use some fans to circulate the air but this gets the entire house nice and cool.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Solid Air Conditoner

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid air conditioner. Cools a 22 x 40 room reasonably fast. Remote is easy to use. Awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This A/C is a Best Buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this a/c for my sister so it would help her with her breathing! After review of this product she told me her breathing was much better and it actually lowered her electric bill! Thank you Best Buy for recommending this a/c!Robert Pullin

    I would recommend this to a friend