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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 1592 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers value the 550 Sq. Ft. 12,000 BTU Smart Window Air Conditioner's powerful cooling capabilities, ease of installation and use, and convenient WiFi and remote control features. Many appreciate its energy efficiency and compact size, while some find the unit's noise level to be a drawback. The app functionality and display readability received mixed reviews, with some users experiencing issues. Concerns were also raised regarding the unit's weight and perceived reliability in relation to its price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 1,592 reviews
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Great unit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is quite powerful at cooling very quickly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It does what I need it to do.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was in desperate need of ac unit and I picked this one and so far it has not let me down. I would give it 5 stars except the window flap does not fit right. Overall I am satisfied with my purchase.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Not strong enough

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Area was large and system was not strong enough. Too loud

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Wifi

    Rated 5 out of 5 stars

    Cold

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing air conditioner super cold, best one ive ever owned. Has bluetooth and wifi with an app so i can turn it on an hiur before i get home and off well at work.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Very cool

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this A/C in my work shop and its night and day difference!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!!!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have two for the bed rooms and the are great! Love them they are so perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Good ac for the money.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great air conditioner. Really cools a room down in a hurry.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to set up!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Out of the box, maybe took 5 minutes to set up. Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Cools a large area

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cools the entire first floor of our two story home. Works great!

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 3 out of 5 stars

    great for small rooms

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great for small rooms. it will freeze if you try to cool to large an area

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kept the whole room cold and comfortable in the summer heat

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Ac is great!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cools our 1200 sq ft room wonderfully! Love the remote!

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really good gets my room cold how I like it good product.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Installation

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was really impressed how cold it kept my house It was very easy to install I bought the last one they had and I'd offer sure it wouldn't keep my house

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    WIFI GREAT

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    CONVINANT , AWESOME AND COOL. WORKS AS EXPECTED WITH A SMILE

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    great air conditioner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    crisp cold clean air. This AC cools off my entire 1 1 BR apt

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great working unit!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and setup. Comes with everything you need.

    I would recommend this to a friend
  • Pros mentioned:
    Wifi

    Rated 5 out of 5 stars

    Great air conditioner.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit works great. Pretty quiet and the wifi works great.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    its great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it working i like the app on your cell nice it get cool fast

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Nice unit

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, able to control remotely with phone app.

    I would recommend this to a friend