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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 1592 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers value the 550 Sq. Ft. 12,000 BTU Smart Window Air Conditioner's powerful cooling capabilities, ease of installation and use, and convenient WiFi and remote control features. Many appreciate its energy efficiency and compact size, while some find the unit's noise level to be a drawback. The app functionality and display readability received mixed reviews, with some users experiencing issues. Concerns were also raised regarding the unit's weight and perceived reliability in relation to its price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 1,592 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    A great machine .

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ease of use. I love temp control never too cold.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Great product at reasonable price!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cools my room quick and great power saving mode too!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does the job.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Older home, high ceilings, 4 rooms, hallway and bathroom taken care of. The temperature setting is a little off. If I set at 70° it runs the room down to 67-68° before cycling off.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Works like it should

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is great for a medium sized room the product works

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible Air conditioner. I have two. I love that I can set the temp before I get home from work so its nice and cool.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GE AC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this air conditioner before, so when another one air conditioner (of a difference brand) wasn’t working, I went for this one. It is reliable and I definitely recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Wifi

    Rated 5 out of 5 stars

    Great air conditioner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So convenient with phone application. Works great.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Great Air conditioner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great no problems, cools the the room quickly

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Perfect for the Summer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very cold to my satisfaction and is great for use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works well for even two medium size rooms

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good unit, easy to install.........................

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great air conditioner kerp entire living room cool

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for my room perfect size just what i needed ..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GE air-conditioner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In this heatwave I was worried about getting the right air conditioner to meet our needs. Went to Best Buy and they directed me to this priduct and it completely met our need.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Heavy as hell but worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the best AC I’ve purchased! Easily cooled my whole apartment of 5 rooms on Eco mode… didn’t dare try high.. I’d have to turn my heat on!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Service and Customer Care

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was the best purchase that my wife and I made and the delivery was very prompt. The service that we received and the ability to answer all our questions show how much care the Best Buy Team has for its customers. Keep up the Great Customer Service you provide for all your customers.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Installation

    Rated 5 out of 5 stars

    Works well, nice and chilly

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have this mounted in my husbands “man cave” and it easily cools the 300 sq ft space. Easy to install and very sturdy. Good features.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    AC thats worth the money

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great AC that works on bluetooth tech. Phone apps works like the remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Please investigate.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great air conditioner but not approved by the condo association. Awaiting confirmation the unit will be picked up for a return on Monday 7/5. Please double check the return being picked up on Monday. The confirmation email was need sent after speaking to someone on the phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this thinking it would cool offf my whole living room and dining room my apartment isn’t that big but its open so i still had to use another smaller AC also

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hang meat in my bedroom

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can hang meat in my bedroom this unit works so well. But the wifi feature isn’t that great to setup. Kind of a waste of space and a hassle. Overall the unit is great

    I would recommend this to a friend
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