Everything for Back to School — and then someShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.2 out of 5 stars with 1593 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers value the 550 Sq. Ft. 12,000 BTU Smart Window Air Conditioner's powerful cooling capabilities, ease of installation and use, and convenient WiFi and remote control features. Many appreciate its energy efficiency and compact size, while some find the unit's noise level to be a drawback. The app functionality and display readability received mixed reviews, with some users experiencing issues. Concerns were also raised regarding the unit's weight and perceived reliability in relation to its price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 1,593 reviews
  • Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    Marginal

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit is very inconsistent. Sometimes it works well, other times, it runs with no air coming out, At random times it will turn itself off and at other times it starts making a lot on noise similar to that of a lawnmower. It is going back as soon as I can get someone to help me get it out of my window. If I shut my bedroom door, once in a while it will run well throughout the night.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello Elll - We apologize for the issues you have had with your air conditioner. This is certainly not the ownership experience we strive for and are always happy to help. First, make sure nothing is obstructing either the outside or inside vents. Also, the filter should be cleaned regularly for the most efficient cooling. If you still have the unit and are having issues, please reach out to us at eResponse@geappliances.com. Thanks. - JB GE_Appliances

  • Rated 4 out of 5 stars

    AC thats worth the money

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great AC that works on bluetooth tech. Phone apps works like the remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible Air conditioner. I have two. I love that I can set the temp before I get home from work so its nice and cool.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great unit.

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with the performance and the Wi-Fi connectivity of this unit setup was a little bit frustrating but once complete you're good to go. I just wish GE made a Wi-Fi air conditioner in the 6000 BTU size I already own an 8000, 12000 and 14000 BTU units.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    quiet, cold and small.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    quiet, cold and small. The only downside is the remote does not have any light or display to show what mode is on and the temperature.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Good, but noisy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very powerful window air conditioner, but extremely noisy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hang meat in my bedroom

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can hang meat in my bedroom this unit works so well. But the wifi feature isn’t that great to setup. Kind of a waste of space and a hassle. Overall the unit is great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent excellent

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good air conditioner. I'm so happy I'm glad to use this product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    replacement for old dead uniit

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OK unit Comes disasembled and takes over an hour to assemble to install in a window. does NOT come with enough insualtion for around the window opening

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Idk about this

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pulls a ton of power and after less the 3 months the compressor sounds like its going out. It’s been making odd sounds and making the lights dim

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    A/C

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit works well just been having a problem with connecting WiFi.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!!!

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have two for the bed rooms and the are great! Love them they are so perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Large AC Window Unit

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a replacement unit to cover the Living Room, Dining Room & Kitchen areas. Unit works extremely well. Love the WiFi connectivity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Smart app!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this unit! Bought it to cool my family room upstairs and works great. The smart app allows you to schedule and adjust thermostat as well as filter change alerts.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Ease of use

    Rated 5 out of 5 stars

    Keeps 3 Bedrooms + Bathroom Upstairs Cool

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup up with the app! Kept entire upstairs cool in 100 degree heat other week! We love the Eco mode. No complaints here!

    I would recommend this to a friend
  • Pros mentioned:
    Cooling
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Eagle123

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with my air conditioner. It cools my room well they only drawback is it happens to be a little noisy at times.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 4 out of 5 stars

    GE 550 sq. ft. Good buy

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The overall quality and product is 4.5 stars rating. It blow out cold air and get the room cool in about 5 minutes. The only downside is that the installation process is very dull. They do not provide everything needed if you have old type windows. This product was meant for small windows.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice for the money.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great, but only cools the room, even if the door is open.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Air conditioner

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Little small but gets the job done and then some would recommend it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Air Conditioner works well. Broken out of box

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Air Conditioner works well so far. Only issue I had was a broken fin straight out of the box which I didn't notice until it was installed.

    I would recommend this to a friend