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Customer reviews

Rating 4.2 out of 5 stars with 1592 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers value the 550 Sq. Ft. 12,000 BTU Smart Window Air Conditioner's powerful cooling capabilities, ease of installation and use, and convenient WiFi and remote control features. Many appreciate its energy efficiency and compact size, while some find the unit's noise level to be a drawback. The app functionality and display readability received mixed reviews, with some users experiencing issues. Concerns were also raised regarding the unit's weight and perceived reliability in relation to its price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 1,592 reviews
  • Rated 3 out of 5 stars

    Help

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had no problems ordering it and getting deliver to my house but when I used it and froze up on me and I’ll call the store to let them know that the unit is freezing up on me I have to turn it off and wait and turn it back on I have not heard from the store at all

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Has been plugged in since day one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had it for a few months now and works just as good as the day it was plugged in. More powerful than a stand up and more affordable too.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Ease of use

    Rated 5 out of 5 stars

    Keeps 3 Bedrooms + Bathroom Upstairs Cool

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup up with the app! Kept entire upstairs cool in 100 degree heat other week! We love the Eco mode. No complaints here!

    I would recommend this to a friend
  • Pros mentioned:
    Cooling
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Eagle123

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with my air conditioner. It cools my room well they only drawback is it happens to be a little noisy at times.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    replacement for old dead uniit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OK unit Comes disasembled and takes over an hour to assemble to install in a window. does NOT come with enough insualtion for around the window opening

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 4 out of 5 stars

    GE 550 sq. ft. Good buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The overall quality and product is 4.5 stars rating. It blow out cold air and get the room cool in about 5 minutes. The only downside is that the installation process is very dull. They do not provide everything needed if you have old type windows. This product was meant for small windows.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Wifi

    Rated 5 out of 5 stars

    Get this!!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Wifi application allows my house to cool down before i get home from work. Cools everything like a freezer!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Idk about this

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pulls a ton of power and after less the 3 months the compressor sounds like its going out. It’s been making odd sounds and making the lights dim

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works ok so far, high installation fee but work was well done

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Home AC died so got this to get through the summer.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Review Not happy !!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my air conditioners however I was more happy I paid for an adjustment in delivery and although both items were ordered at the same time your company made it to separate orders So one arrived early and I was not hone for delivery and it sat our front all day . I purposely paid the extra fee so that did not happen Dud not realize they were separate orders until it was delivered early .

    I would recommend this to a friend
  • Pros mentioned:
    Wifi

    Rated 5 out of 5 stars

    Great for the price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for big rooms. The price is right for all the functions. Love the sleek front, also the wi fi features.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Air conditioner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great..does what its supposed to do ..but cant get in my phone tried everything, this was the reason why i brought it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ac

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just as advertised bridge better than expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great a/c unit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great working unit. I've had the best luck with these units.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Air Conditioner works well. Broken out of box

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Air Conditioner works well so far. Only issue I had was a broken fin straight out of the box which I didn't notice until it was installed.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 3 out of 5 stars

    OK for rental property

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Look like someone dropped it but it’s still working put it on a separate breaker so far working good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Unit - Totally Jacked Up Service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a horrible time picking up this unit. Management at this store is about what they “can’t do.” With some creative problem solving, I was able to remedy the situation - not the store management and get the a/c unit home. Very disappointed by this management team.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really needed this unit and I use it in my bedroom! It’s perfect! I love that I can just rinse the filter and not have to purchase a new one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    best deal ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a replacement product because the previous one had internal issues but GE returned my money 100%

    I would recommend this to a friend