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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 1592 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers value the 550 Sq. Ft. 12,000 BTU Smart Window Air Conditioner's powerful cooling capabilities, ease of installation and use, and convenient WiFi and remote control features. Many appreciate its energy efficiency and compact size, while some find the unit's noise level to be a drawback. The app functionality and display readability received mixed reviews, with some users experiencing issues. Concerns were also raised regarding the unit's weight and perceived reliability in relation to its price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 1,592 reviews
  • Rated 4 out of 5 stars

    great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great quality smart air conditioner can link to phones and many more to operate

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    retired

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very pleased with the process and the sales person. I was treated very well. The product is working very well. We will be back for future purchases.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not a great buy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When delivered the box was damaged and the machine had a small dent. It works ok as an air conditioner. One problem is that the WiFi connection does not work. I press the button and no light flashes. It does not pair up. I do not recommend this product and would not purchase another GE window AC unit.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    World gray. Very quit and hasn't killed my electric bill.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    A/c unit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works Great at a Great Price. And easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    This is a good A/C unit!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and works great! We intentionally purchased a unit LARGER than the space we were cooling and it definitely keeps us cool. One benefit that I like is that the lighted section of the display turns off after a short period of time leaving our bedroom dark at night without unnecessary illumination.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cools very well; runs quietly and easy installation!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ac unit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product was delivery on time love the remote control wit your phone

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cooling, Ease of use

    Rated 5 out of 5 stars

    Small unit cools big room.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Small unit cools big room. Quiet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    G&E A/C

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product no issues,cools great definitely recommend this a/c unit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AC amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase it cools my entire living room! I definitely recommend

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Air conditioner

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great but for some reason leaks water inside not outside and was not able to connect to the WiFi for some reason wish it was not so expensive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love the remote that comes with this

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It will run you out of the great room it's that good very good purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best service I have ever had at best buy! give him an award.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    You get what you pay for.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its actually not that good , even its in high speed is doesn't cool down the room wich its smaller then 1200sq feet

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Very Cold!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. WiFi control is awesome! Can turn on and off from phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth Transaction

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Packaged proper. Great item! Smooth transaction. I love ordering from Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    View good would buy again air conditioner. Good service from best buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Chilly

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say it does everything it said it should. Love the GE app!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Would buy again

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a beast! The app works awesome as well. No complaints at all.

    I would recommend this to a friend