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Customer reviews

Rating 4.2 out of 5 stars with 1593 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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83%would recommend to a friend

Customers are saying

Customers value the 550 Sq. Ft. 12,000 BTU Smart Window Air Conditioner's powerful cooling capabilities, ease of installation and use, and convenient WiFi and remote control features. Many appreciate its energy efficiency and compact size, while some find the unit's noise level to be a drawback. The app functionality and display readability received mixed reviews, with some users experiencing issues. Concerns were also raised regarding the unit's weight and perceived reliability in relation to its price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 1,593 reviews
  • Rated 5 out of 5 stars

    Great a.c

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good affordable air conditioner! Works great not to loud or anything and it cools the room!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Will recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this ac and not disappointed very good QUALITY will recommend to all consumers.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great product

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] This is a Very good product! Would refer this to others .

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    A/c unit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works Great at a Great Price. And easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cools very well; runs quietly and easy installation!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very Cold!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. WiFi control is awesome! Can turn on and off from phone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Chilly

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say it does everything it said it should. Love the GE app!

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    This is a good A/C unit!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and works great! We intentionally purchased a unit LARGER than the space we were cooling and it definitely keeps us cool. One benefit that I like is that the lighted section of the display turns off after a short period of time leaving our bedroom dark at night without unnecessary illumination.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Didn’t last long

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a previous window unit which had a warranty but the geek squad they didn’t have parts to repair it. I ended up paying a little more to get this new unit. It Wasn’t as cold as our previous unit and it started having a lot of condensation. It’s one month old I’m gonna try to return it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cooling, Ease of use

    Rated 5 out of 5 stars

    Small unit cools big room.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Small unit cools big room. Quiet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT PURCHASE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very great purchase! came right in time for summer. i love my purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great window unit for us. We used it in an upstairs room that got very hot in the summer. All the features worked great. Love the remote.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello JoshE, thank you for your review. We're glad to hear you have enjoyed the remote operation of this air conditioner and that it has cooled off your upstairs room. Please feel free to reach out to us should you have any questions or concerns about your appliances. We are always here to help. -Chris@GEA GE_Appliances

  • Rated 5 out of 5 stars

    HomeKit Compatible

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great window air that is Apple HomeKit compatible and works great with the Apple Ecosystem. I got it for a backup of my central Air

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ac unit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product was delivery on time love the remote control wit your phone

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Second times a charm

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first one I purchased online and was shipped to my house was defective. The ground prong was loose and became stuck in the receptacle. I was able to exchange it for the sane model at the local store since they had two left in stock. The second one works like a charm & I’m very impressed with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    World gray. Very quit and hasn't killed my electric bill.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    G&E A/C

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product no issues,cools great definitely recommend this a/c unit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does the job!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much quieter and seemingly efficient than my old unit. I like the connectivity as well - not altogether necessary, but convenient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth Transaction

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Packaged proper. Great item! Smooth transaction. I love ordering from Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love the remote that comes with this

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It will run you out of the great room it's that good very good purchase

    I would recommend this to a friend