Customer Ratings & Reviews
- Model:
- AHP12LZ
- |
- SKU:
- 6390687
Customer reviews
Rating 4.2 out of 5 stars with 1593 reviews
(1,593 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.2
Rating 4.2 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers value the 550 Sq. Ft. 12,000 BTU Smart Window Air Conditioner's powerful cooling capabilities, ease of installation and use, and convenient WiFi and remote control features. Many appreciate its energy efficiency and compact size, while some find the unit's noise level to be a drawback. The app functionality and display readability received mixed reviews, with some users experiencing issues. Concerns were also raised regarding the unit's weight and perceived reliability in relation to its price.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Works great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We are happy with the new air conditioner, it is quiet and efficient with remote controls.
I would recommend this to a friendRated 5 out of 5 stars
Cool down
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its got the display on front the application for my phone was easy to use
I would recommend this to a friendRated 5 out of 5 stars
Amazing so far
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hooked it up and works like a charm so far, couldn’t ask for anything better for the price.
I would recommend this to a friendRated 3 out of 5 stars
okay product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Economy mode does not work as expected even temperature is reached AC does not stop or turn on
I would recommend this to a friendRated 5 out of 5 stars
Works great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this to replace our 10+ year old portable AC. Keeps our whole downstairs cool.
I would recommend this to a friendRated 5 out of 5 stars
AC
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.loving my new AC bestbuy are the best thanks for helping with this one.
I would recommend this to a friendRated 5 out of 5 stars
Great air conditioner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had to replace our old air conditioner and this one has worked really well so far!!
I would recommend this to a friendRated 3 out of 5 stars
Exchanged for a portable HVAC
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m sure this window ac works as it should but it requires drilling into my baseboards which was why I sent it back, I just spent the extra 150 and bought the Honeywell portable HVAC
I would recommend this to a friendRated 3 out of 5 stars
It works
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It gets the job done but my older AC which was supposed to be a lower BTU keep my room colder that this one does. But there was not a lot of options in the middle of the summer in AZ
No, I would not recommend this to a friendRated 3 out of 5 stars
N
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s alright I think too small for this huge room I have
I would recommend this to a friendRated 5 out of 5 stars
Sara air
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Air conditioner is awesome love how it works it’s a really great product
I would recommend this to a friendRated 5 out of 5 stars
I love this air conditioner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great products great people, i have one of the best experience ever thank you Best Buy
I would recommend this to a friendRated 5 out of 5 stars
Great AC
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The WiFi feature was easy to setup and use. Also monitors energy usage
I would recommend this to a friendRated 2 out of 5 stars
Not great for the money
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item worked great for about a month but then i had to keep shutting it off on really hot days because the compressor would freeze some how in 90 degree weather and cold air would only blow out of one side of the ac. So I would need to shut it off for a couple of hours for it to defrost which made no sense
No, I would not recommend this to a friend- Pros mentioned:Cooling
Rated 5 out of 5 stars
Great Unit Cools most of my 1000 sq ft home
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I dont use my central air as it does not work well at really high temps. So I only use this and a fan to move air down hallway to other rooms. Great cool air even when over 100 outside. Love it.
I would recommend this to a friend Rated 5 out of 5 stars
It’s an ac
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works goods not problem easy set up now give me my 25 points bestbuy
I would recommend this to a friendRated 5 out of 5 stars
Best Buy needs more staff
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It makes room cold, does ac job. Best Buy should pay employees more
I would recommend this to a friendRated 3 out of 5 stars
Dimensions are off.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return mine because the listed dimensions are off. Add at least a half inch to the listed height in order to give clearance for the unit's legs.
No, I would not recommend this to a friendRated 5 out of 5 stars
Cool and quiet
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So quiet and wish I bought another one when the time is needed
I would recommend this to a friend- Cons mentioned:Reliability
Rated 2 out of 5 stars
Not good
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This AC didn’t last more than a year before breaking.
No, I would not recommend this to a friend