Customer Ratings & Reviews
- Model:
- AHP12LZ
- SKU:
- 6390687
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers value the 550 Sq. Ft. 12,000 BTU Smart Window Air Conditioner's powerful cooling capabilities, ease of installation and use, and convenient WiFi and remote control features. Many appreciate its energy efficiency and compact size, while some find the unit's noise level to be a drawback. The app functionality and display readability received mixed reviews, with some users experiencing issues. Concerns were also raised regarding the unit's weight and perceived reliability in relation to its price.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Reliability
Bad business
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t buy this air conditioner it broke down two weeks after buying it and bestbuy won’t give me my money back and neither will Ge. Ge said the don’t fix them and bestbuy knows that somebody better give me my money.
No, I would not recommend this to a friend Smart ac
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This unit works great. Smart future is nice to have.i’d buy again.
I would recommend this to a friendA little disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing to brag about . I bought this hoping for some real relief from the summer heat. It doesn’t provide enough cooling for the recommendations on sq. Feet. Unless you’re directly in front of it don’t expect it to do much more. When I run it with the 70 in. ceiling fan it’s good. No fan no bueno :(. I bought it on the deal of the day so I’m not heartbroken. Had I paid full price it would have gone back the next day.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello there - Thanks for sharing your experience. We hate to hear of your disappointment with your air conditioner's performance and apologize for your inconvenience. As we always work to improve our products, we'll be sure to share your comments with our engineering team. Thanks again. -Mikayla@GEA
- Pros mentioned:Cooling
Worth the price.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good A/C. Just what I was looking for. Cools very well my living room.
I would recommend this to a friend Great employees!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These young men and women were so very helpful and very courteous!
I would recommend this to a friend- Cons mentioned:Noise level
Fine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Little overpriced noisy and the room didn’t get cool like suppose it
I would recommend this to a friend Great AC
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great air conditioner and great service by Best Buy. Five ⭐️ .
I would recommend this to a friend- Pros mentioned:Cooling
Window unit A/C
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This unit has been reliable. Running non stop for 2 months in our bedroom. It keeps that one room fairly cool but that’s about it. I would think a unit this size could have that 1 room like a fridge. It’s just OK in my opinion. We have a 5000 btu unit from an off brand that works better.
No, I would not recommend this to a friend 1
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work very good and I control the air from my job we my telephone
I would recommend this to a friendIt is working perfectly
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is more efficient than I expected. It was a very good choice
I would recommend this to a friendgood ac
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.better then the other i had. more quite then the other model.
I would recommend this to a friend- Pros mentioned:Cooling
Great for next summer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice air conditioner keeps the room cool. Good settings
I would recommend this to a friend - Pros mentioned:Cooling
Good
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great ac, works well. Easy to install, cools rooms fast.
I would recommend this to a friend - Cons mentioned:Reliability
These are junk
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These units are not built to last. I’ve went through 4 with GE having to replace them. There’s a known issue that GE hasn’t fixed and they still make you call dozens of times to get these crappy units replaced
No, I would not recommend this to a friend - Pros mentioned:Remote control
AC window unit
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love all the features including use my iPhone as a controller from home or away. I travel a lot and use the app to turn on AC from the road before I arrive home.
I would recommend this to a friend Nice unit
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Highly recommend this ac unit. Works great. Phyllis Hilly
I would recommend this to a friend- Cons mentioned:Noise level
GE 12000 btu AC
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Little loud but it’s working great so far no complaints at all
I would recommend this to a friend - Pros mentioned:Cooling
G.E. at it's best!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Working nice during the heat waves in Ct. . Does a great job!
I would recommend this to a friend great for Florida
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the third a/c I bought for a sun room and it works!
I would recommend this to a friendPoor design
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can't adjust vents well, feels cheap, wifi information is hidden where it sits in a window and our contractor built it into the wall so that feature is useless now and support was not helpful at all. It's loud both inside and out and struggles to keep at 145sq.ft. room at 72 degrees.
No, I would not recommend this to a friend