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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 1592 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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83%would recommend to a friend

Customers are saying

Customers value the 550 Sq. Ft. 12,000 BTU Smart Window Air Conditioner's powerful cooling capabilities, ease of installation and use, and convenient WiFi and remote control features. Many appreciate its energy efficiency and compact size, while some find the unit's noise level to be a drawback. The app functionality and display readability received mixed reviews, with some users experiencing issues. Concerns were also raised regarding the unit's weight and perceived reliability in relation to its price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 1,592 reviews
  • Rated 5 out of 5 stars

    GE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far so good. works better than the 14,000 btu one i had for less than 3 months

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps my little 2 bedroom nice and cool. I use a fan to circulate the air to my bedroom.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    A/C

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WOW. What a difference. Just needed a little cooling till our other A/C is installed.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Cold Air

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a/c cools down my entire downstairs. Love the eco mode and remote. Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    My friend that save the day lol

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed this my room was so hot until my friend came along lol Thank you works well

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 3 out of 5 stars

    Works as Needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works Perfectly to keep my entire apartment cool during this summer, however at certain times it will freeze over and would have to turn it off in order for it to defrost.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quiet & Efficent

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a bad AC. Runs quiet. I do feel as though it could produce more cool air. Last unit was also 12,000 but, and while this one runs much smoother, the older unit definitely made it cooler.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Ac

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ac works great and it was a very good deal when I bought it on sale

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    No more Sweating

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Window unit can really freeze our hot electronic filled gameroom down fast and we love it

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Good ac

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good window unit. Saved us when the central air went out

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Keeps up well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great air flow. Doesn't seem to have any trouble keeping the front rooms cool.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great wall unit

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for one the rental properties, competitive priced. easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing window unit , keeps the house cool and and especially in the Texas gear

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little air conditioner, perfect size for the room we bought it for

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Last ride

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy, have area that requires it's own cooling system. works well.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hey there,

      Thanks so much for reviewing this amazing air conditioner! We're pleased to hear that it is working well to keep your area cool. Hopefully you've had a chance to set up and use the WiFi. Thanks for choosing GE! Mike@GEA GE_Appliances

  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    A/C

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very good really like it I have a 550sq room and it keep it very cool

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Good ac

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good unit. I have a bedroom size 16x18 and cools the room with no problem

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    The coldestt

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far one of the best air conditioner available. Made my living room cool

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not impressed..

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this unit in May to replace an older 12000btu unit, this thing doesn't come close to cooling the area that the old one did. Set at its lowest 64 degrees my room temp hits 82 with this thing running non stop on high. I do not recommend this a/c very disappointed in GE's quality...

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Window AC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. High BTU for small unit. Like the remote feature.

    I would recommend this to a friend