Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $359.99
Clearance
The comparable value price is $449.99

Customer reviews

Rating 4.2 out of 5 stars with 1592 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers value the 550 Sq. Ft. 12,000 BTU Smart Window Air Conditioner's powerful cooling capabilities, ease of installation and use, and convenient WiFi and remote control features. Many appreciate its energy efficiency and compact size, while some find the unit's noise level to be a drawback. The app functionality and display readability received mixed reviews, with some users experiencing issues. Concerns were also raised regarding the unit's weight and perceived reliability in relation to its price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 1,592 reviews
  • Pros mentioned:
    Cooling, Wifi

    Rated 5 out of 5 stars

    Great AC

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a large living with an open kitchen. I was a little weary did AC would be too small. But this works perfectly. Cools down the entire area and on Eco mode it does not run all day. The WiFi smart controls are a added plus. You can set schedules and change modes on your phone. A great purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Installation

    Rated 5 out of 5 stars

    Air conditioner

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cools the whole house down. Easy to install! Definitely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Remote control, Wifi
    Best Buy Employee

    Rated 5 out of 5 stars

    Great AC

    |
    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great air conditioner the remote control is also very convenient and the app makes its so that if I forgot the control it’s okay I could turn it on from my phone

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Wifi

    Rated 5 out of 5 stars

    Great unit

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my son who lives on a second floor 2 bedroom apartment. This unit cools down his entire apartment. He loves the WiFi feature because he can turn it on before he leaves work and by the time he gets home, the house is nice and cool.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Works well

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This air conditioner was able to quickly cool the lower level of my home. It is rated for 550 square feet but with a stand alone fan I have I was able to circulate air and the air conditioner was able to keep a 1200 square foot area at 68 degrees even on the hottest days. The only complaint I have is that every time you turn it on you have to pick the settings you want. It does not save the last settings you used.

    I would recommend this to a friend
  • Pros mentioned:
    Wifi

    Rated 4 out of 5 stars

    GE Wi-Fi 12000 BTU air conditioner

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this unit back in August and literally used it up to this week. For the most part I don't have any complaints except for randomly disconnecting itself from Wi-Fi. It is super convenient to be able to control the air conditioner from your smartphone. I will be buying the 15,000 BTU version soon.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling
    Cons mentioned:
    Display

    Rated 4 out of 5 stars

    not fancy bit , Does the job

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a quaintly window unit. Good: Cools a small to mid size room down fast Bad: the display turns off immediately, so you can't tell the temp settings.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Review A/C

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit works great.. easy install, the only problem is that it’s real heavy. You need two people to install.. overall works great.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Ease of use

    Rated 5 out of 5 stars

    Outstanding unit

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great unit cools my entire downstairs very well even with vaulted ceilings. Was very easy to install well worth the money. My ac went out hottest day of the year 100 in Raleigh Nc so it’s sticky hot I bought this unit put it in and it saved my life lol

    I would recommend this to a friend
  • Pros mentioned:
    Cooling
    Cons mentioned:
    Display, Noise level

    Rated 3 out of 5 stars

    It works well but it is LOUD

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It cools a large space but it is too LOUD. The remote is convenient but the display on the AC is hard to read.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Wifi

    Rated 5 out of 5 stars

    Excellent ac unit for larger living spaces

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love GE ac unit with wifi. Its easy to setup and control from anywhere. Nice to have an eco mode for the those nights when it’s not needed to have the ac on.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling
    Cons mentioned:
    App

    Rated 3 out of 5 stars

    Great AC but mediocre smart functions

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit functions as an AC very well. It's not too loud and cools down our apartment very quickly. The smart features are just okay. It does have HomeKit compatibility however it doesn't let you control everything from the iOS Home app. You can only turn it on and off and adjust temperature. You have to use the GE app to control speed and mode. The WiFi setup is slow and the GE app is pretty terrible.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi - While we are delighted to hear the air conditioner is performing well in cooling your home, we are sorry to hear the GE Smart HQ App doesn't meet your expectations. This is not the owner experience we want for you and will gladly share your feedback regarding the App with our design team. All our best! Vikki@GEA GE_Appliances

  • Pros mentioned:
    Cooling, Wifi

    Rated 4 out of 5 stars

    A1

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Air Conditioner. Love the Wi-Fi Feature gets very cold living room and kitchen

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Wifi

    Rated 5 out of 5 stars

    Staying Cool

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I am very satisfied with this AC unit. I like being able to have a schedule set for running the unit. Also, being able to us an app for setup. Keeps my room cool with little effort, about 300 square feet and not the best insulation. My electric usage has gone down.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Best energy efficient and fast cooling ac i ever h

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfectly fast cooling unit with energy efficient technology, i like it and it have really excellent power to cool down whole apartment

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Wifi

    Rated 5 out of 5 stars

    AC unit

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AC makes the whole house cold in a matter on minutes. Great power and setting can be controlled through your phone

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Ease of use

    Rated 5 out of 5 stars

    Window ac

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Currently used in a trailer and keeps the trailer cool not noisy and just drip lots of water. Its on 24/7 and super easy to install

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Strong fan

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit is small yet powerful. It has become a great way to keep cool in the summer

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Its a freezer not an AC

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My livingroom and kitchen kind of shears the same space besides a wall that separate the 2 but when I tell you that both my livingroom and kitchen be freezing along with the hallway this will cool any 2 to 3 bedroom apartment with ease I can just imagine what it would do to a studio or 1 bedroom apartment.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Cold air in hot times

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got exactly what i paid for. Good price and well built. Cools large living room almost too well.

    I would recommend this to a friend