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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 693 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers are positive about the cooling capacity, easy setup, portability, price, and remote control of the 550 Sq. Ft. Portable Air Conditioner. They appreciate how well it cools, how convenient it is to use, and how affordable it is. However, customers are negative about the noise level, room size capability, missing parts, BTU power, and expensiveness of the air conditioner. Some customers find it to be too loud, while others feel that it does not adequately cool a large room. There have also been complaints about missing parts and the unit not being as powerful as expected for its BTU rating.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 693 reviews
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Gets the Job Done!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Central Air system is down for repairs and I needed a substitute fast. I spent hours researching and reading reviews on Amazon. Finally, I had to pull the trigger on something I could pick-up same day, that’s were this came in. It ultimately came down to the DOE Cooling Power Rating, which is much more stringent than ASHRAE which is what’s typically marketed. For $599 it offers the most BTU/$. I’m glad to report, in a 700 SF open floor layout with living, dining and the kitchen combined, it gets the job done! It does not get the temp to 65 on a 88 degree day, but I’ll take 70 degrees any day. I’m confident, in a 550 SF space, it can hit 65 degrees. It took 1 hour to notice a change in temp and 2 hour to reach equilibrium - which is pretty good. The sound level is similar to a typical window unit. This unit has some heft, so do check the weight to ensure your comfortable with lifting. I haven’t used any of the other features, but all I can say is that is works well and setup was 5 minutes with a 26” window opening. It’s a keeper and I recommend it!

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Super cool

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool the bedroom within minutes Now I can have a good night sleep looks nice and remote is great

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Excellent Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I exchanged my 250 sq ft portable AC for this larger 550 sq ft unit because i moved into a new apartment and i needed a larger unit for the living room. I loved the 250 sq ft unit so i figured the 550 sq ft GE unit would be just as amazing and it is! Its a heavy unit so make sure you can carry it but its definitely worth it! Get help if you have to but get it !

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Excellent!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved this air, helped us a lot during summer and covered a big portion of the house.

    I would recommend this to a friend
  • Pros mentioned:
    Installation
    Best Buy Employee

    Rated 5 out of 5 stars

    Great for upper floors.

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful solution for a third floor that you don't want to set up brackets outside the window.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Must buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best ac I have bought. Had a old window one and didn't want to damage the window sill.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    GE 14000 btu portable air conditioner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this portable air conditioning it keeps my room very cool it is perfect for my room

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Cool Product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product! Kept us cool as a cucumber when our air conditioner broke down.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works wonderfully. We use it daily. Easy filter clean. Very happy with the purchase

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Love It

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works Fantastic!!! We own two of them!! I would tell anyone that needs a giid AC ti buy one.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Love this thing!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Cools off 3 rooms of my house! Couldn’t be happier!

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Air conditioner

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this unit for a few years now and it still cools down a full living room no problem.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Ease of use

    Rated 4 out of 5 stars

    It worked well on those really hot 90 degrees days

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's easy to setup and it does a great job , cooling my upstairs bedroom. Also it doesn't fill up fast with the condensation water that you drain. The drain plug is very small and hard to get open by hand, because of the rubber plug. Other than that I'd give it an 6.5 out of 10. To pricey.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Keeps us nice and cool

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fortunate to have gotten before the heatwave, definitely worth every penny.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Got it for the pets, best thing ever!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! It cools the lower level of my 750 square foot house with just that ac uint and a bix fan. My pets are very happy!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Exceptional A/C.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceptional A/C for the price. Easy set up and for the BTUs it's a bargain!

    I would recommend this to a friend
  • Pros mentioned:
    Cooling
    Best Buy Employee

    Rated 5 out of 5 stars

    Must buy!!

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing unit. Keeps the living room and kitchen cool in our 1 bedroom apartment.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Amazing product

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was very needed in my household and performed amazing

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Portable air conditioning

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item, is very useful for cooling off hot temperatures!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well for a medium living room. It doesn’t take a lot of space.

    I would recommend this to a friend