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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 693 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers are positive about the cooling capacity, easy setup, portability, price, and remote control of the 550 Sq. Ft. Portable Air Conditioner. They appreciate how well it cools, how convenient it is to use, and how affordable it is. However, customers are negative about the noise level, room size capability, missing parts, BTU power, and expensiveness of the air conditioner. Some customers find it to be too loud, while others feel that it does not adequately cool a large room. There have also been complaints about missing parts and the unit not being as powerful as expected for its BTU rating.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 693 reviews
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    easy install/works great/ doesn't off-gas chemical

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't believe how easily this popped in and how well it works! It isn't off-gassing noxious chemicals, either. ( I even got over it being delivered a day late.) I just plugged it in awhile ago. Hopefully, it will continue to do well. It could have included a strip of foam, however.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Portable AC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great. It was easy to install. I am thrilled with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Awesome Air conditioner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent air conditioner! Very cold air and cools down big room!

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Heat buster!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent cooling for a good sized room, especially in summer time

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Garage air unit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is really a fantastic 2.5 car garage air conditioner.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling
    Cons mentioned:
    Btu

    Rated 4 out of 5 stars

    Meh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works ok but should have bought a window unit. The 12000 btu window unit in the other room seems better. 1500 more btu for a portable not worth it. Otherwise works great

    I would recommend this to a friend
  • Pros mentioned:
    Cooling
    Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    Loud high pitch whirring and prone to short cyclin

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes an annoyingly loud high/medium pitch whirring sound when the compressor kicks in that is very annoying. It's definitely in the vocal frequency range so it's more noticeable than the usual and perfectly normal low frequency rumble of AC units (which, to my ears is a quite relaxing and pleasant white noise sound, no matter how loud it is). I'd be able to get used to the high pitch whirring sound if at least the whole unit (the entire refrigeration unit AND fans) would not turn off by itself every 10 min or so when the thermostat is set at the lowest temp (64 °F). The sound of the whole unit going from ON to completely OFF and then ON again (with that jarring, haunting whirring noise) in the span of 10 min or so wakes me up SEVERAL times in the middle of the night (even after wearing white noise producing Bose SleepBuds II). This constant power cycling is indicative of what is called short cycling, which might be due to internal overheating and bad airflow through system. This will QUICKLY shorten lifespan of the unit. It has gotten so annoying that I was left with no other choice than returning the unit, even though it does cool quickly and external construction quality seems ok (on par with the price and competition)

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello,

      Thank you for taking the time to write about your experience with this air conditioner. We're terribly sorry to hear about the irritating noise made and understand your annoyance. Your feedback will be shared with our development team so improvements can be made. We're sad to know you left us and hope for another chance in the future. Stay well. Mike@GEA GE_Appliances

  • Pros mentioned:
    Cooling
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great in medium sized rooms. Got this for my living room and loved it so much I picked up a second one for my bedroom and it keeps cool all night long. My only issue is that It's a little on the loud side, but not much louder than your standard box fan, not enough to keep you up at night.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mediocre

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For large areas like living rooms its okay but not great, havent tested out in bedrooms but id assume itll be more than what the average induvidual needs.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cooling
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Good for a bonus room

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit is being used for a bonus space over the garage. It does the job very well. It is a little noisy, but I don't live or watch TV in the bonus room.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well just as noisy as any other window ac

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Does the job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a great job keeping my home cool & very quiet!

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Unit is great! It keeps my upstairs cooled off!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cools down garage

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it cools down my garage in this summer heat. its not too loud. I wish it had blue tooth so I can control it from my phone. otherwise great product.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps the room cold and easy to install and maintain

    I would recommend this to a friend
  • Pros mentioned:
    Cooling
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Does the job in our open beam room!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cools our high ceiling 12 x 15' room pretty quickly. A little noisy but that's to be expected with a portable unit. Wish it had an automatic fan speed setting, like our old unit, right now the fan seems to shut off when it reaches temperature.

    I would recommend this to a friend
  • Cons mentioned:
    Hose length

    Rated 3 out of 5 stars

    Ac unit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hose isn’t very long and doesn’t stay attached very well. And doesn’t do super great in the high 90s

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Fair

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a bit tricky at first it would turn off and on and then stopped . The Fans are accurate but still does not cool down enough. I live in a one bedroom. I rather have to place it in bedroom or living room.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best AC on the market right now

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this while looking around trying to find the best mobile AC and thankfully it’s been working great so far! Not sure as to how long it’ll last but as of now it’s been working amazing. Air comes out ice cold and it kicks in quickly

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Ease of use

    Rated 5 out of 5 stars

    LOVE GE 550 sq ft Air Conditioner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I took the time to shop, and I found exactly what I was looking for at BEST BUY. It was easy to install, touch surface to use, nice and cool and it covers a good square footages; works well for my living room.

    I would recommend this to a friend