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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 693 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers are positive about the cooling capacity, easy setup, portability, price, and remote control of the 550 Sq. Ft. Portable Air Conditioner. They appreciate how well it cools, how convenient it is to use, and how affordable it is. However, customers are negative about the noise level, room size capability, missing parts, BTU power, and expensiveness of the air conditioner. Some customers find it to be too loud, while others feel that it does not adequately cool a large room. There have also been complaints about missing parts and the unit not being as powerful as expected for its BTU rating.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 693 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    AC

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to install, works well and is quiet also. I am very happy with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Portable ac

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works so well to cool my son’s entire room. It has saved us during the hot summer months in az

    I would recommend this to a friend
  • Pros mentioned:
    Cooling
    Best Buy Employee

    Rated 5 out of 5 stars

    Awesome

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great covers my whole apartment, amazing will definitely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Works

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Live in a mobile home, use this to keep the living room fool for my 2 Huskies when im at work, keeps them comfortable and safe on the hot days

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 4 out of 5 stars

    Does the job

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Still learning use with the area we at limited to.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Excellent unit with great quality.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my old portable AC unit in my garage that had broke with this one. This thing is remarkable, and all the features work as they should. Note I live in South florida, with extreme humidity nearly year-round, and the drying feature works wonderfully in the garage. When I use the dry feature, I will periodically check the drain at the bottom back of the unit just to drain a little excess. I've never had the unit shut off with too much water in the tank though. How it does this automatically is amazing. Otherwise everything is exactly as it should be. This is not meant to cool an entire house, so keep your expectations realistic. I've noticed that many reviews say that this thing is very loud, it's not very loud at all considering the product you're buying. It has three fan speeds and the lowest one is very quiet. Disclaimer: I am a best buy employee.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Pretty good for a portable unit.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surprisingly powerful for portable unit. It cooled down a 22' x 22' room with high ceilings. I had my doubts, but it came through.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Cooling AC for large room - Not great windows fitt

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The portable ac cools a large bedroom very well even during very hot days, but it is noisy. The window fittings is likited in adjustment on width. Does not fit my window width that is about 1 1/3 length of the window pieces. The adjustment is only in increment of 1/2 length of a piece. Else, it needs to be cut or nee other custom pieces added to cover opennings.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello Happy, thank you for your review. We're glad to hear that you have been overall pleased with your new air conditioner. We have passed your comments along to our air conditioner design and development team for further improvement. We're always happy to help should you have questions about your appliances. Welcome to the GE Appliances Family! -Chris@GEA GE_Appliances

  • Pros mentioned:
    Cooling

    Rated 4 out of 5 stars

    A/C

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great unit cools the room quickly. Fan can be a little loud on high

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Handy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great unit, fast cooling. Only issue I had was the window installation unit was too short for short for the casement window, requiring adding a piece of plastic to the installation.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    GE 550 Sq Ft Portable Air Conditioner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works excellent. Easy Setup . Just wish the window kit was larger .

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Life saver

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this on the spur of the moment when my air conditioner went out on the hottest weekend so far. This saved my life. It cooled my bedroom, and I was able to sleep comfortably.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Loud

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy setup.My only issue is how loud it is.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling
    Best Buy Employee

    Rated 5 out of 5 stars

    Cold

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes my room very cold and comfortable to sleep in for the summer

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Good cooling

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good cooling ac just I would like if it’s more quiet

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    best investment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best investment for this summer the product meets what it offers

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Portable AC

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. It saved me on hot summer days especially during the heat waves. Easy to install. Highly recommended

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Air conditioner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great but is Very loud. Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Portable ac

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love our portable air conditioner, my house is not to big and it cools the whole upstairs down

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Air conditioner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cools my master bedroom down to 63 degrees everyday!

    I would recommend this to a friend