Customer Ratings & Reviews
- Model:
- JBS86SPSS
- SKU:
- 6403844
Rating by feature
- Performance
Rating 4.5 out of 5 stars
- Ease of Cleaning
Rating 4.4 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers are positive about the double oven, citing its ease of use and attractive design. Many appreciate the oven's reasonable price. However, customers are negative about the glass top, noting that it is prone to scratching and can be difficult to clean. The high cost of replacement is also a concern.
This summary was generated by AI based on customer reviews.
Not good too
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stove tin scratches and looks terrible just basic use
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello Jenn - Thank you for choosing GE Appliances and providing a review on your range. It is disappointing to hear about the trouble you have had as it must be aggravating. When using cookware on your cooktop, make sure the bottom is flat and does not have any burrs. Rough metals last cast iron are more likely to cause small scratches. We also recommend cleaning the surface regularly with a cleaning cream such as Ceramabryte. We hope this helps and that you keep in touch. - John@GEAppliances
Instruction manual
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Where do i get the instruction manual for this stove.
I would recommend this to a friendBottom oven not working
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had the stove for a year and two months. The bottom oven stopped heating to its preset temperature.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We recommend checking out the “Oven does not work” troubleshooting section on page 23 of the Owner’s Manual, which can be found at the bottom of the Features tab on the Best Buy product page. If the issue persists, please reach out to us (GE Appliances) via private message on Facebook, X, or Instagram so that we may learn more about your situation. Make sure to include your full serial and model numbers, any service confirmation or case numbers you have, along with a copy of this review. Lauren@GEAppliances
Terrible stove
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This stove has not worked properly since it was delivered. It's been a pain trying to get the issues resolved. Still is not working properly and still not resolved.
No, I would not recommend this to a friendOven
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst oven ever! Burns the top of everything and bottom is uncooked. Its almost like the bake setting broils. Both ovens are terrible. Worst purchase ever.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello, thank you for your review. We are sincerely sorry that your range is not cooking your food properly in the oven. We understand how that would be frustrating and would love to look into this further as this is not the ownership experience we strive for. If you haven't done so already, we recommend you schedule service with us by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET or Saturday – Sunday: 8 a.m. – 6 p.m. ET or by visiting the "Schedule Service" link under the "Owner Support" tab on our website. -Chris@GEA
Heats Quickly
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, fantastic. Heats very quickly. Love the double ovens.
I would recommend this to a friendStill waiting!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it for my son for Christmas Dec 6th. Changed the delivery date on us 3 times so far. Now not being delivered till January 17th. They want a review so here you go!
No, I would not recommend this to a friendDon't know what to say
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't received it and bestbuy has pushed back the delivery twice. I know of 1 person that has ordered after me and has received their's...
No, I would not recommend this to a friendDamage
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The stove came with a damage on the back of the unit and the tech asked if i wanted with a discount and i accepted. However, BAD BUY never contacted me to talk about such discount. Dont fall for their dirty tricks.
No, I would not recommend this to a friendAllow access to reach the local stores
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I called earlier this week to reschedule my delivery appointment. I was told someone would get back to me in a day or 2. No one ever did. I called back today and the lady was able to help me. I give her 5 stars. But why can’t I just talk to someone local? Like the sales rep that helped me.
No, I would not recommend this to a friendNo goood
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nooooooooooooooogoooooooooooooooooooodddddddddddddddd
No, I would not recommend this to a friendNot delivered
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tough to review since it has not been delivered as of this writing
No, I would not recommend this to a friendGE Stove
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bad ,Stain stick on it and doesn't clean. No good .
I would recommend this to a friendLemon product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bottom oven is defective. Top oven works properly. $1300+ for a crappy defective oven.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello and thank you for reaching out about your range. We are very sorry to hear the bottom oven is not working properly. This is surprising and disappointing so we hope you take advantage of the warranty by calling 1-800-432-2737. We look forward to hearing from you. - John@GEAppliances
Not happy with the cooking surface
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The first stove had a broken light in the top oven. Best buy replaced it but my biggest issue is that just by cooking the top surface scratches very easily. It leaves marks on the surface that cannot be removed. Not good quality!
No, I would not recommend this to a friend- Pros mentioned:PriceCons mentioned:Glass top
Nice double door oven.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Top burners heat fast and cook evenly.Do wish it had a built-in temperature probe.Baked cookies...turned out very nice. Glass top is a bit hard to clean and it has a ridge around the cooktop that collects debrie.Have to vacuum top edge of stove!LOL.Overall a very nice oven at a reasonable price.
I would recommend this to a friend - Cons mentioned:Glass top
Repeated broken glass top.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My first GE double oven glass top range we had for about 12 years with no issues, it was great. When we moved to a new home and bought brand appliances, GE was what we went with. Let me say this new oven (same model) has a defect GE will not correct. We have had the new unit for 3 years and the glass top has cracked and became unusable twice. Fortunately the first time it was under warranty, but the second time not so likely and GE said sorry not sorry about it. The replacement glass top is almost $1000 dollars. Both times the top cracked in the exact same place and both times we were heating only a pot of water for spaghetti. Nothing was dropped on the top and the glass was clean before using. The first time we had it replaced the service tech made it very clear that the quality of the product had degraded noticeably over the past few years and the glass tops were made thinner than the older models. Buyer beware.
No, I would not recommend this to a friend - Pros mentioned:Double oven
Bye bye gas double oven range!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Loving this range after a week of use. The rapid boil feature is blazing fast! This is my second double oven setup and will never use anything else. With only two of us, the smaller oven works for more than 50% of my cooking. Clean up so much easier than my previous gas range.
I would recommend this to a friend - Pros mentioned:Double oven
Best.Buy.Ever.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase! I've been hoping for a double oven and when my single oven broke down I looked at this one first. It's made in the USA so that was a major selling point for me! The perk is I also have a build in air fryer option on the bottom oven.... Win Win for us!
I would recommend this to a friend - Pros mentioned:Double oven
Stove and oven
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.All I can say is I love my stove I cooked my thanksgiving dinner on it and the ovens are amazing
I would recommend this to a friend