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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 1026 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers value the 700 Sq. Ft. 14,000 BTU Smart Window Air Conditioner's powerful cooling capacity and ease of use, frequently praising its WiFi capabilities and remote control features. However, some customers noted that the unit can be noisy and heavy, while others expressed concerns about its long-term reliability. The size of the unit and the frequency of filter cleaning were also mentioned as potential drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 1,026 reviews
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this ac to cut back on our outrageous utility bill. We have an old central air system and it costs a fortune to run. I live in a 1300 square foot second floor apartment. So far this ac is doing a great job. It cools living room, dining room and my kitchen very nicely. I have smaller units in the 3 bedrooms so I don’t have the larger unit running all the time. So far I’m very happy with my purchase

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 4 out of 5 stars

    Nice AC unit

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this window unit due to Hurricane Ida knocking our power out for 2 weeks and living off of a generator. This was a life saver with it still being hot in south Louisiana during this time. I hav no issues and this unit cooled my whole living room with ease. I was really impressed with this ac unit and recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Wish i had another one

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had this for a couple years we use it ever summer in our livingroom. Still works great. Love that I can set timers and change the temp throught the day all from my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    works great but loud

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It cools the room quickly, and works beyond the living room but it is loud

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Wifi

    Rated 5 out of 5 stars

    all u need.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    keeps whole house nice and cool in 90 degree weather integrated wife and remote work grate over all a great air conditioner.

    I would recommend this to a friend
  • Pros mentioned:
    Btu, Cooling

    Rated 5 out of 5 stars

    Worth the money!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this 14,000 BTU air conditioner for the upstairs master bedroom. Have left the door open and it also cools down the entire upstairs! Great machine!

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi,
      Thanks for the review! We'd like to congratulate you on the new appliance and welcome you to the GEA family. It's great to hear you're enjoying this unit and we’re sure it looks amazing in your home. It's a pleasure having your business and if any questions come up let us know. Have a great day!
      -Sylvia@GEA GE_Appliances

  • Pros mentioned:
    Cooling, Wifi

    Rated 5 out of 5 stars

    Nice AC

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the wifi , quite , and cools the space and a little more. as advertised.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    GE 14000 BTU window ac

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, easy to set up. I recommend having someone help with installing it, since it's a bit heavy. Also a bit too noisy to have in a bedroom, but works to cool multiple rooms of small house with decent air flow.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Wifi

    Rated 5 out of 5 stars

    Good ac

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ac it keeps my house pretty cool. The wifi feature is nice as well being able to change the temp though your phone

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello there,

      We appreciate you taking some time to write about your air conditioner. It's great to hear that it keeps your home nice and cool and that you enjoy using the WiFi features. This model is an excellent choice to have in any home. Thanks for your support. Mike@GEA GE_Appliances

  • Pros mentioned:
    Wifi

    Rated 5 out of 5 stars

    WiFi/ Siri and HomePod

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HomePod Connection with the Wi-Fi and Siri in HomeKit makes this wonderful. I am able to turn on my air conditioner from anywhere and cool down house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quickly cools and dehumidifies

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a difference it has made. And it's easy to install. Has features we like, including Economy setting, on/off timer, remote control and remote/smart phone access.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 4 out of 5 stars

    Fit all my needs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What I was looking for. Does a good job. The thermostat isn’t super accurate because it goes based off of very near the unit, which isn’t what it ends up being majority of the room, but otherwise works well.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Really good unit.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just know for installing it - this thing is HEAVY. Otherwise, it will cool your house. Listens well to your phone.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    AC

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This AC unit has kept our living room very cool and was easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Energy efficiency

    Rated 4 out of 5 stars

    Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saves money with the ECON setting. Keeps my room nice and cool

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very hesitant in buying this GE AC unit. I have used it the past month to hear my older large brick home with very thick walls. Using it on the first floor, it actually cools the living room, dining room, and kitchen. Very good quality and value compared to the Fridgaire of same size I had purchased last year from Bestbuy to do my three upstairs bedrooms. That one is junk compared to this beast!

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Great AC Unit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for our mom when hers went out. Works great. Easy to install. Cools her small house great! Price was great for what it does

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Wifi

    Rated 5 out of 5 stars

    GE window ac 14000 btu

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works amazing! Cools quickly and WiFi works spectacularly!

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Ease of use

    Rated 5 out of 5 stars

    Just perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered it online, was easy to setup, cools my room perfectly

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Energy efficiency

    Rated 5 out of 5 stars

    Super Cool

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great AC, cools the entire apartment. Switched to this window unit from a portable unit and this uses far less electricity.

    I would recommend this to a friend