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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 1026 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers value the 700 Sq. Ft. 14,000 BTU Smart Window Air Conditioner's powerful cooling capacity and ease of use, frequently praising its WiFi capabilities and remote control features. However, some customers noted that the unit can be noisy and heavy, while others expressed concerns about its long-term reliability. The size of the unit and the frequency of filter cleaning were also mentioned as potential drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 1,026 reviews
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product, cools most of my house easy install

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Ease of use

    Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice in appearance. Extremely cold. Easy to use app.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Good Remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. It is a little noisy, but my bed is not too far from the air conditioner.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Ease of use

    Rated 5 out of 5 stars

    A.C.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great!!! Easy to install and packs a punch!!!

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Not Too Cool

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was expecting this air conditioner to cool better than the 12,000 B.T.U. one I was replacing. Sadly it did not. I actually returned the unit because hummed loudly, but didn't cool off the room as expected. The Eco button made it less user-friendly too. The unit keep shutting off as if it were saving energy after cooking the room to a desired temperature, Again, it wasn't doing that. Best Buy was great about replacing it, as I began the process of returning it after 2 days (You may return within 14 days).

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi - Your feedback is very important to us and we truly appreciate you taking the time to post this review on your air conditioner. We are truly sorry the unit did not meet your expectations and apologize for any inconvenience this situation may have caused you. We are happy to share your concerns with our air conditioner design team for future product offerings. All our best! Vikki@GEA GE_Appliances

  • Pros mentioned:
    Cooling

    Rated 4 out of 5 stars

    Good for my space

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is doing well my only concern is that frozen went i lower the temperature. But now I know how to make it work. My living room is cool. I happy with my air conditioner. Night time get really cold.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 4 out of 5 stars

    Cooler

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Is quiet and cools the room. Am very happy to have purchased this air conditioner even though it was expensive. It was worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 4 out of 5 stars

    Solid choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what you would expect. Relatively quiet, can cool a good sized room quickly, enough options and a working remote.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Bestbuy review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't think I can find the right words to review this product. It cools down my entire home without an issue. Definitely would recommend this item & the customer service was great as well! Love this item and love this store.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Air conditioning

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and works well. Keeps the downstairs cool

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 4 out of 5 stars

    Nice but…

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It cools the house quite well. The one problem we have is our electric bill more than doubled for the first month it was running. Also we cant figure out the wifi setting

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Should come with ear plugs

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loud as heck. Compreser is the loudest I've ever heard. Definitely needs its own circuit. That's the problem when you go that big with 110 voltage. Thing doesn't like to kick in when first started. Blows the breaker half the time. Was loud but Worked fine the first month. Now it needs to go to the repair station to see what's up with it. Button label view is poor as well. Second time I bought a GE brand and both times regret it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cooling, Wifi

    Rated 5 out of 5 stars

    Excellent AC

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent product. works great and easy setup. Cools fast

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Energy efficiency

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great air conditioner cools the air really quick - energy saver

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Great large capacity A/C unit.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this unit for my aunt. This window mount unit is lighter than you would expect for its capacity. It does a great job of keeping a large part of her adjustment cool. She is extremely happy with the unit. I would recommend this unit for anyone trying to cool a larger space. It's definitely worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Window air conditioner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a great job cooling, is a little noisy. Keeps house cool!

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 4 out of 5 stars

    Perfect nice quality window unit.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality product that keeps my 1,000sq. Foot house feeing comfortably cool on the hottest summer days.. Air conditioner recommended

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 4 out of 5 stars

    Smart Window Air Conditioner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We haven't had a heatwave yet to really determine if this was worth the purchase. So far, it runs good and gets the apartment cold quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Ease of use

    Rated 5 out of 5 stars

    Easy to install and keeps the rooms cool.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and works great in keeping the rooms cool

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Energy efficiency

    Rated 5 out of 5 stars

    Energy efficient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Energy efficient, user friendly, true to its description.

    I would recommend this to a friend