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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 1026 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers value the 700 Sq. Ft. 14,000 BTU Smart Window Air Conditioner's powerful cooling capacity and ease of use, frequently praising its WiFi capabilities and remote control features. However, some customers noted that the unit can be noisy and heavy, while others expressed concerns about its long-term reliability. The size of the unit and the frequency of filter cleaning were also mentioned as potential drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 1,026 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great a/c

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my MIL for her house. It is really nice. Easy to install, easy to maintain.

    I would recommend this to a friend
  • Pros mentioned:
    Energy efficiency

    Rated 5 out of 5 stars

    Keeping cool

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool’s my whole house really happy and energy efficient

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Don’t waste your money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This worked great for a while but after two years it started freezing. I looked back at reviews and realized multiple people have had this issue as well. Tried all the manufacturer recommendations for troubleshooting and nothing would work. Don’t rest your money. This not an AC that will last

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Great AC and Alexa Integration

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our AC, it worked really well in the summer, and the alexa/smart home integration works very well.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Very happy with this purchase.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit cools my entire house. Sometimes it gets too cold and I have to turn the temp up.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Great little machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little air conditioner is a powerhouse. I love the auto feature the best. The remote is an added bonus.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    NewtonAC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works very well, turns on effortlessley, and reaches desired temperature very quickly

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Smartairconditioner

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so hot this past summer...i kept researching for wall units and came across this. It was well worth the money!

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello - Thanks for your feedback. We're glad you are happy with your new air conditioner purchase and we’re sure you’ll enjoy great performance from it for many years to come. Thanks for making GE Appliances a part of your home! Olga@GEA GE_Appliances

  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit cooled off three big rooms in may apartment and with the rebate from the electric company totally worth the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Best air conditioner ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This air conditioner is amazing! Very efficient and keeps the house cool. Definitely happy with my purchase

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    great AC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality product .cools as stated .happy with my product. I would buy again and recommend for other customer

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Best buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is great I recommend it ideal for a large room...

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Noel

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my GE air conditioner the best thing I bought.

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 5 out of 5 stars

    A/C

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's smaller than the original one I purchased 4 year ago but it works just as well.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Very good so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cranks out enough cool air from my second store bedroom to cool entire house in 90 degree temp. The Eco mode works well also.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 1 out of 5 stars

    Window filler

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So When we got this it was not hot last year we wanted to make sure we were prepared for this year. So we set this up last month in our bedroom window and it seems to work wonderful, Then today 6/30 it just stopped working. Called Bestbuy who set up an appt to have someone look at it and then cancelled since still int the year warranty. No warning no noise. I checked the breaker and the plug and reset the unit. The remote is still in plastic. So GE said the first people they called to service it could not come till 7/29 and it is 6/30. I bought the geek squad warrenty and was told different things from three different people. Not happy with GE or Best Buy now. We could load it in the car and bring it in for heavens sake and here I sit waiting for a call for a repair appt? This is unacceptable in my eyes. Sad Sad Sad

    No, I would not recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    I really appreciate the quick, accurate action.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had a lot of time using the air conditioner, but when we have it has performed great. Louder than I had hoped for.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    GE a/c

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works with no issues cools a room real fast and is decently quiet for its size.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    ge ac unit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    cools room super fast but arrived with dent in side that did not effect performance.room temp dropped 5 degrees in 3 minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saved My Life

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My central HVAC stopped cooling during the excessive Texas heat. As a senior, I didn't realize how bad it was and began to have trouble thinking and moving about. My son came to check on me and installed this wonderful unit. Now I am cool and happy. God is good, and sons are blessings. Amen

    I would recommend this to a friend