Appliances Memorial Day SaleFree delivery. Ends 6/3. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.2 out of 5 stars with 1026 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers value the 700 Sq. Ft. 14,000 BTU Smart Window Air Conditioner's powerful cooling capacity and ease of use, frequently praising its WiFi capabilities and remote control features. However, some customers noted that the unit can be noisy and heavy, while others expressed concerns about its long-term reliability. The size of the unit and the frequency of filter cleaning were also mentioned as potential drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 1,026 reviews
  • Rated 4 out of 5 stars

    Rewards

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was good, i don't like that i do not get 5% off major purchases with my credit card any more but get reward points for later purchases. I will not be shopping best buy for major purchases any more due to this change. Willie C Moore

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Colder than expected

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than expected. It does the whole apartment approx 750 sq ft.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    great

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great air conditioner cools very well like all the setting

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful Air Conditioner!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful because it have a Mode ECO, that we may able to set your temperature and it will working only when the surroundings temperature drops down near by to your setting tem. Then you air con. will stop working automatically in the late night time, this's GREAT FUNCTION!!!

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    This is a great ac

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ac cools 1/2 of my home and I can set the temperature from my phone

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    10/10

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Within 30 minutes of plugging this up my room instantly felt better ! Definitely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    GE 14,000 BTU Air Conditioner

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the Best Air Conditioner Keeps the House Nice And Cool!!

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Really cools

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Back of A/C was bent but still works great. Cools entire kitchen and den.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Air conditioner

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good air conditioning, giving 4 start review based on two factors: 1. Air vent fins could be larger to allow for better airflow control 2. WiFi connection process could be more user friendly

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    LOUD

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SUPER LOUD. But thats what I prefer. Cools my entire house and still runs ice cold.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello there! We really appreciate you taking the time to reach out to us about your air conditioner. We're so glad that you have been enjoying it, despite the noise level. We have passed your comments along to our air conditioner design and development team for future improvement. Please feel free to contact us any time with questions you may have as we are always here to help! -Chris@GEA GE_Appliances

  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Save your money and time

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been having to replace my window A/C's about every 2 to 3 years as they just do not last. But this particular unit only last 3 months when it started blowing only warm air. Was a terrible ordeal and I lost the $700 that I paid for the unit. I do NOT encourage anyone to buy this product. These are too hard to install and take out, and I am unable to do so by myself. So, I have the added expense of hiring someone to help me.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    great ac

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice and quiet keeps half of the house nice in cool but 2 in mothers house she loves them and easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Great AC

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cools pretty quickly. Love the fact that is compatible with HomeKit from Apple.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    A Breeze

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems so far. Cools small downstairs level. Installed professionally in minutes.

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Broke after 20 days

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My machine broke after 20 days. I called GE for troubleshooting and they told me I had 90 days to return it to Best Buy for an exchange and there shouldn't be a problem. Best Buy has 15 day return policy. You can I'm going to have a big issue now. I barely used this machine. I did not have it on all day every day. I did not have it turned on for more than 2 hours at a time. It broke while it was off overnight on a cool day where it hadn't been turned on AT ALL. It wasn't even being used. It started beeping Randall of the LEDs were flashing. I would not recommend this brand. When it was working, it worked great and I liked it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Ice cold

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great last summer. Cooled the room as it should. Not too loud.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Powerful

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have a big living room and kitchen and it managed to cool the entire space

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Solid

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid air conditioner, surprised me with how wel it performed

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Highly Recommend!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes a 110 electric outlet. Very quiet and keeps 2 rooms very cool on low setting.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Ac window

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets so cold its very god ac thinking about get a another one

    I would recommend this to a friend