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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 1026 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers value the 700 Sq. Ft. 14,000 BTU Smart Window Air Conditioner's powerful cooling capacity and ease of use, frequently praising its WiFi capabilities and remote control features. However, some customers noted that the unit can be noisy and heavy, while others expressed concerns about its long-term reliability. The size of the unit and the frequency of filter cleaning were also mentioned as potential drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 1,026 reviews
  • Pros mentioned:
    Cooling

    Rated 2 out of 5 stars

    Worked great WHEN it was working

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased in May 2024 and now the fan at high is barely working anymore. It is out of the warranty period with Best Buy. When it was working it was cooling our 1000sq ft single level with no issues.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    ge ac

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    cools off my 800 sqft house in about 15 min in the dead of summer

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Excellent air conditioning

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best air conditioner. For the price and it keeps my whole apart cool 24/7

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A/c

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the brand freezing all my room and is a good price

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Ac yo

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it works beautifully. Cools most of my house down.

    I would recommend this to a friend
  • Pros mentioned:
    Wifi

    Rated 2 out of 5 stars

    Decent for the price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this air conditioner for almost a month now. It does NOT cool as much as the previous version did, which is quite the disappointment, same BTU's, but not sure why it doesn't cool all that great. Filter is cleaned/replaced often. WiFi connection through the phone is good. You can get alerts for when the filter needs to be replaced and set up Geo Fencing to turn it off when you leave. I wouldn't buy this again if someone paid ME for it. Would not recommend to a friend.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello Alex - We greatly appreciate your feedback and hate to hear about the improper cooling. The settings on the unit are very important to the cooling strength of the unit. We recommend making sure it is set to High Cool. Energy Saver should be off for optimum cooling. As always, feel free to reach out with any more questions. We are always here to help. - JB GE_Appliances

  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Cools Quickly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cools a large living room. Temperature drops very quickly

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    It's a beast

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working like a champ no problems getting up and running

    I would recommend this to a friend
  • Pros mentioned:
    Wifi

    Rated 5 out of 5 stars

    A/C

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great air condition works well with Alexa Wi-Fi very good

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Excellent AC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent air conditioner unit. Quiet while cooling well.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Very good ac so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far no problems, keeps house very cool, bought extended warranty also

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works perfectly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great window unit, works perfectly, easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Great air conditioner!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You will not regret getting this one, cools and entire floor with ease.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Cools my whole apartment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for a small apartment feels like I have central air not to noisy

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Good a.c.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good air conditioner. It was a blessing during july

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a few weeks now- July in Texas. Keeping shop cool so I can work!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty quiet, easy to install. It's a smart ac! Awesome and cold.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Good for price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product works well and keeps my area cool. I am satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Ac unit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet and cools great! Highly recommend this ac unit.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Power chord quality

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked well, but buyer be warned. Our power chord was out in the open and our dog had got its paw caught while moving backwards and slightly tugged the cord, mind you not hard enought to pull the plug out of the socket nor move the unit. But ever since then, it power cycles and is in need of repair, a pretty costly repair.

    No, I would not recommend this to a friend