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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 1026 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers value the 700 Sq. Ft. 14,000 BTU Smart Window Air Conditioner's powerful cooling capacity and ease of use, frequently praising its WiFi capabilities and remote control features. However, some customers noted that the unit can be noisy and heavy, while others expressed concerns about its long-term reliability. The size of the unit and the frequency of filter cleaning were also mentioned as potential drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 1,026 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Ac

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this air conditioner. Very quiet. Easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It cools very well and runs quiet .I like it very much .

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Awesome window unit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this window unit cools your large room quick. love it

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Don’t waste your money and back

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked it for the first 12 months because I have other GE products and I could control it with the app but at 13 months it stopped working, no power, nothing!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, unique features, great at what it is intended to do

    I would recommend this to a friend
  • Pros mentioned:
    Wifi

    Rated 1 out of 5 stars

    Broke within a year of owning.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke within 1 year of owning. Was constantly freezing and leaking water all over damaging our window sill. GE customer service says it is an "non serviceable unit" since they don't make parts, resulting in us having to purchase another unit and send in a rebate form. When it was working it did the job ok, but constantly turned on and off, and cooled inconsistently. Let's hope the replacement runs better. If anything the wifi feature and app ran great.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    What I needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, easy to install, but a little loose to cool it will be because my room is too cool and the heat is unbearable but it’s good it’s good I’ll keep it for several years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fresh cool

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well so far. Had to learn the best way to use in our condo. lso quieter than previous one. The installers were excellent and did a great job, neat and very courteous

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase cools the house great Would reccomend

    I would recommend this to a friend
  • Pros mentioned:
    Cooling
    Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Was great but then Stopped working after 4 months

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely loved this AC. The Alexa support, the app, etc. It cooled up my entire living room and got me through most of the summer. Thank god for totaltech because the unit completely died on me after about 4 months. That’s absolutely unacceptable.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    This is what I needed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far no issues and it keeps my living room cool.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This does an amazing job at cooling our house down!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It work’s absolutely perfect my first microwave you give the food 3 minutes and parts still cold with this in 11/2 minutes the food is well reheated. Love it

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    I don’t recommend it

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s nice ac but two things I didn’t like the application work only when you’re close to the ac, and the ac is very loud.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Ac

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with the product. It is not the model I was expecting to buy, different than the one pictured online. But satisfied none the less.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Room size

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works good for a smaller size room I would just need a bigger one but good for my bedroom nice and cold

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does it’s job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this AC after our AC unit died after years of service and it has been a lifesaver. The ease of use with smartphones gives me flexibility in turning on and off the AC wherever I am. Setting a schedule is also easy. Cools down our whole apartment and I’m very comfortable the whole day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great air conditioner for the price. The unit cools down a large room easily.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best Buy Service saved this review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Originally shipped item was damaged in shipment. Kudos for Best Buy for making it easy to exchange.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent Air Conditioner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This air conditioner was pretty decent. Served its purpose.

    I would recommend this to a friend