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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 1026 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers value the 700 Sq. Ft. 14,000 BTU Smart Window Air Conditioner's powerful cooling capacity and ease of use, frequently praising its WiFi capabilities and remote control features. However, some customers noted that the unit can be noisy and heavy, while others expressed concerns about its long-term reliability. The size of the unit and the frequency of filter cleaning were also mentioned as potential drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 1,026 reviews
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's alright but takes awhile for a/c to kick in and looks kinda of inferior

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Was great while it worked

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great while it was working, just over a year of ownership and it’s already not working

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointing

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switched out this with an old 10,000 BTU unit and was hoping for more of an upgrade. Kept things a little running a little less often but overall a disappointment and I returned it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Ms.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful service! Always a pleasure! We always buy all of our products and electronics at Best Buy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great cooling ability.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Impressive cooling ability. Control options are rather limited and somewhat hard to read

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The air conditioner is a great product. No issues yet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AC unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team went above and beyond to install my appliance. The gentlemen were professional, effective, and walked us through every step of the installation. We are very satisfied.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Very noisy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a lot noisier than any other AC I have ever owned

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Bob

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was easy to have installed by Factory techs and helps us cool off the entire back portion of our place.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy this air item for my kids room and I loved, because with the app I really have the control

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mobile app feature is the best in this AC

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent working for 2 bd rooms i have timer on it turns off in morning before i wake up :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Window unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality and very quite window unit. Enough powder to cool my open concept leaving room

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works good in my 40 ft 5th wheel trailer and doesn't use alot of electric power

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    GE air-conditioner

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it last summer. However I only used it a few times this summer. When the compressor goes on it is very loud. Not normal to be so loud. I just found out it is a month out of warranty. So I have to pay to get it fixed. Very unsatisfied with this purchase, big mistake.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 2 out of 5 stars

    Worked great until it didn’t.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After two years of using this AC unit it died. It started turning on and off on its own after being powered down. Now, after unplugging, it won’t restart. Worked great until then.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Just what we needed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit was the perfect solution to heat and cool the laundry room. It fit into a small window and we were really lucky to find one that could be used in a non-standard window.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ms

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    cools well and many thanks for the delivery and installation - great service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helped a lot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had helped take the load off our main unit. We are happy with this purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keeps living room cold

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works awesome. Love the timer and app option. My mom had this same ac for a couple of years. Keeps living room cold

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for a large room

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a very open first floor and this A/C keeps it very cool, the settings and temperature control are great and can turn it on while you're out to be cool when you get home.

    I would recommend this to a friend