Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.2 out of 5 stars with 1026 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers value the 700 Sq. Ft. 14,000 BTU Smart Window Air Conditioner's powerful cooling capacity and ease of use, frequently praising its WiFi capabilities and remote control features. However, some customers noted that the unit can be noisy and heavy, while others expressed concerns about its long-term reliability. The size of the unit and the frequency of filter cleaning were also mentioned as potential drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 1,026 reviews
  • Rated 5 out of 5 stars

    Air conditioner

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm totally pleased with this purchase. Thank you Best Buy for your quality products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Brand

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved this item!! General Electric is a trustworthy brand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Air conditioner

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works very well. Due to health issues I need something reliable which this is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ac

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerful for its size. We have cathedral ceiling and it kicks ….

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect For My Needs

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works excellent, keeps 2 rooms very cool, would buy again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Air conditioner Works well.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality unit. I Will recommend to my family and friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Window unit

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First window unit I have bought. Use it temporarily with generator during storm outages. Loud but I thought all window units were loud.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello and thank you for your review. The window air conditioner will have noise with its operation. Our hope is that you do not have many power outages where a generator is needed. Stay safe during any storms and remain cool. Geoff@GEA GE_Appliances

  • Rated 5 out of 5 stars

    Ac

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been a wonderful ac. Works great now problems. Would recommend

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Contemplating a Return

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only reason I haven't returned it yet, is the hassle it would entail. I'd have to have friends help me get it back out of the window. Then I'd have to drag it all the way back down to Best Buy. It doesn't even cool my 220 square foot box that I call home and it's 13,000 BTUs. I'm racking up an electric bill for nothing.

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great App

    |
    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great app very easy to use can see my self shopping here again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product superior quality freezing cold air and quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good air conditioner!

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone at Best Buy was so helpful! I would definitely purchase all of my electronics from Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shawn Lambert

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stays cools at my low temperatures. Fits perfectly in the window.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    waste of money do not buy this

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this 7 MONTHS AGO! I turned it off since it's winder and I'm in Florida and we had a few cooler days literally 4-5days plugged it back in and now it's not working.... The outlet is green to it has power going into it but the control panel won't let me turn it on I switched it to another outlet and nothing I press everything and nothing turns on this is a piece of crap! DO NOT BUY!!! Last AC I had lasted over 10 yrs this didn't even last 1 year what is this?!?!? Nothin works won't even turn on to beep nothing! Filter is clean power is going into it but nothing it's frustrating it's warm again I need the ac and to spend almost $600 for a window ac that brakes after 7 months it's ridiculous

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great AC

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cools a large area and is very efficient. Would purchase again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Crazy lady

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used this ac unit yet. Bought it in case my 20 year old unit died in the middle of summer and couldn’t find a replacement.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    Leaky

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the air conditioner was good for a couple of weeks but, within first month began clicking noise and leaked.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice air conditioner! Works great and keeps my bedroom nice and cool? Pretty quiet too. Love the remote. I don't have to get up to turn it off

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ge air conditioner

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has worked great and the smart function is amazing able to turn it on and off while on way home or leaving. Also great setup with alexa routines.

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Worst AC ever

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst AC this is the 3rd one we’ve gotta since 2019 it works great then it starts Beeping and shutting off and then with the manufacturer warranty they want you to buy a new unit and they will reimburse you . For the price of this unit it should work longer then 3 months I got the latest one on April 15th and it’s only July 3rd and back to Beeping and shutting off

    No, I would not recommend this to a friend