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Customer reviews

Rating 4.2 out of 5 stars with 1026 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers value the 700 Sq. Ft. 14,000 BTU Smart Window Air Conditioner's powerful cooling capacity and ease of use, frequently praising its WiFi capabilities and remote control features. However, some customers noted that the unit can be noisy and heavy, while others expressed concerns about its long-term reliability. The size of the unit and the frequency of filter cleaning were also mentioned as potential drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 1,026 reviews
  • Rated 5 out of 5 stars

    ac

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent purchase for the money. works as expected

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Do NOT buy

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has not even been a year since I bought this AC, and it already stopped working. This unit would only be on during the daytime a couple of days a week; summer had just started, and it stopped working suddenly.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No regrets on this bought 3 and I love them very good and very much worth the money

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    This model fails to keep room cool or comfortable.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was rated to cool up to 700 sq ft, my space is 584 sq ft and it could never keep the room cool, nor get rid of the humidity. Best buy stood behind their products and replaced first one, with this one. Had it for almost 2 yrs now and have had high electric bills, and it never was able to keep room cool or comfortable. Not a good purchase for me.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The box came all broken up and the ac unit was broke on the bottom frame and cracked on the top part. Have pictures of it, call Best Buy and after calling five times and being dropped 4 of them, they were supposed to come and exchange it and never did.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    Maybe works in a tiny room but noisy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not cool the area very efficiently. Was very noisy and the area never got below 74F. Returned product soon after purchase.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Small but powerful

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great I use it to cool off my front room and dining room. Small but powerful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ice cold

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like my heart.... so I finally have something that matches. Good for the summer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Strong

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works pretty good for a living room, uses a lot of power

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's Good Being Cool

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good air conditioner. Positive experience all the way around with Best Buy. Glad we could beat the heat so quickly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AC

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent capacity I have 6 rooms in my house and I need just this AC I really recommend it love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    highly recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great unit. Keeps the house cool. Would highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No problems as of yet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good actually putting it to work on this week of hot weather.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the remote.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this ac unit and it works awesome. The remote is super handy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice and cool

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for a friend for there bday gift. Hands down great

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Don't buy this model

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second one of these models and shame on me for buying a second. They do not last and they run into trouble with the circuit board not lighting up and then you can't change the speed or the temp, until it finally just shuts off and won't turn back on. This current air conditioner no longer works and it is 07.15.21 and I bought it 07.28.20

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi - We are terribly sorry to hear about the difficulties you have had with your air conditioners. This is not the type of review we expect to hear on our appliances. Your air conditioner is under warranty for one year. Please don't delay, refer to Page 17 of your Owner's Manual to have this unit replaced during the warranty period. We are truly sorry for any inconvenience you have experienced as a result of these issues. All our best! Vikki@GEA GE_Appliances

  • Rated 5 out of 5 stars

    Ge ac

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great will recommend to anyone. Keeps My house fresh .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money. Blows nice and cold

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little window air conditioner. Suits my need perfectly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent unit on all levels

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend this air conditioner made by GE and sold by Best Buy to all who will listen. Top notch

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Sucks

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked two months then stopped working- we replaced our old one that worked for 5 years hoping this one would give us at least 1 -2 years. Lasted exactly two months

    No, I would not recommend this to a friend