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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 1026 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers value the 700 Sq. Ft. 14,000 BTU Smart Window Air Conditioner's powerful cooling capacity and ease of use, frequently praising its WiFi capabilities and remote control features. However, some customers noted that the unit can be noisy and heavy, while others expressed concerns about its long-term reliability. The size of the unit and the frequency of filter cleaning were also mentioned as potential drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 1,026 reviews
  • Rated 5 out of 5 stars

    ac

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent purchase for the money. works as expected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ice cold

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like my heart.... so I finally have something that matches. Good for the summer!

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    Maybe works in a tiny room but noisy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not cool the area very efficiently. Was very noisy and the area never got below 74F. Returned product soon after purchase.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Small but powerful

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great I use it to cool off my front room and dining room. Small but powerful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's Good Being Cool

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good air conditioner. Positive experience all the way around with Best Buy. Glad we could beat the heat so quickly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AC

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent capacity I have 6 rooms in my house and I need just this AC I really recommend it love it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    AC

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plastic in front was broke in 3 places and the fins were bent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    highly recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great unit. Keeps the house cool. Would highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Strong

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works pretty good for a living room, uses a lot of power

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No problems as of yet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good actually putting it to work on this week of hot weather.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the remote.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this ac unit and it works awesome. The remote is super handy.

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Do NOT buy

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has not even been a year since I bought this AC, and it already stopped working. This unit would only be on during the daytime a couple of days a week; summer had just started, and it stopped working suddenly.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Don't buy this model

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second one of these models and shame on me for buying a second. They do not last and they run into trouble with the circuit board not lighting up and then you can't change the speed or the temp, until it finally just shuts off and won't turn back on. This current air conditioner no longer works and it is 07.15.21 and I bought it 07.28.20

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi - We are terribly sorry to hear about the difficulties you have had with your air conditioners. This is not the type of review we expect to hear on our appliances. Your air conditioner is under warranty for one year. Please don't delay, refer to Page 17 of your Owner's Manual to have this unit replaced during the warranty period. We are truly sorry for any inconvenience you have experienced as a result of these issues. All our best! Vikki@GEA GE_Appliances

  • Rated 5 out of 5 stars

    Excellent unit on all levels

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend this air conditioner made by GE and sold by Best Buy to all who will listen. Top notch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT AC

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great air conditioner. I love the phone app feature able to control the air from wherever I am.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stay cool

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this ac unit GE . It's worth the price . I love the wifi connection i can work it from the job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice and cool

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for a friend for there bday gift. Hands down great

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The box came all broken up and the ac unit was broke on the bottom frame and cracked on the top part. Have pictures of it, call Best Buy and after calling five times and being dropped 4 of them, they were supposed to come and exchange it and never did.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not for apartment living

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT BUY IF YOU LIVE IN AN APARTMENT! I got it when it was 100 degrees outside and I was so excited for AC, turns out my windows couldn’t even hold it and it was the last AC in stock.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello, we appreciate your review. We’re sorry to hear of your concern regarding the size of your air conditioner for your apartment's windows. We appreciate you providing us this feedback and we will pass it along to our air conditioner product development team for future improvement. Please know that we value your business and apologize for any unexpected inconvenience this may have caused. We sincerely hope to have a chance to earn back your trust and business in the future. -Chris@GEA GE_Appliances

  • Rated 5 out of 5 stars

    Ge ac

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great will recommend to anyone. Keeps My house fresh .

    I would recommend this to a friend