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Customer reviews

Rating 4.2 out of 5 stars with 1026 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers value the 700 Sq. Ft. 14,000 BTU Smart Window Air Conditioner's powerful cooling capacity and ease of use, frequently praising its WiFi capabilities and remote control features. However, some customers noted that the unit can be noisy and heavy, while others expressed concerns about its long-term reliability. The size of the unit and the frequency of filter cleaning were also mentioned as potential drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 1,026 reviews
  • Rated 1 out of 5 stars

    Bad product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn’t cool good The unit you will be have ice on it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    no good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its not that good at cooling..........................................

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi - This is not the type of review we expect to receive on this model and are really sorry to hear this air conditioner is not performing well. This unit is designed to cool a room that is approximately 700 sq. ft. to a temperature as low as 64 degrees F. If your unit is not operating at this level we would recommend reviewing the warranty details on Page 17 of the Owner's Manual. As your feedback is so important to us we will gladly share it with our product design team. We wish you all the best. Vikki@GEA GE_Appliances

  • Rated 1 out of 5 stars

    Bad Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unit has stopped working and not sure why. Worst purchase made.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do Not Buy buttons stopped working 6 weeks after I

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The control panel just quit working 6 weeks from pick up date!! Terrible quality.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I am done purchasing stuff from Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After one month the filter light starts flashing with no fix

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello,

      We appreciate you taking the time to review your air conditioner. We're sorry to hear about your filter light and would like to provide some help.
      Window room air conditioners with a Reset Filter pad have an LED indicator light. The LED light will turn on when the fan has accumulated 250 hours of run time. This is to provide a reminder to clean the air filter. You simply press the Reset Filter pad to turn off the LED indicator light and reset the accumulated run time. We're always a call away if you need anything. Mike@GEA GE_Appliances

  • Rated 1 out of 5 stars

    look around

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesnt get the room below 75 just does not produce cold air

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not very good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much money and no powerful, don't like, I'm don't like.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stop working only had a month in a half just purchased

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello Shonda - We are very sorry to hear about your experience with this air conditioner. This is not something we would expect to hear and are always happy to help. Please call 1-800-432-2737 to take advantage of the warranty. - JB GE_Appliances

  • Pros mentioned:
    Cooling
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Keeps our extra large bedroom perfect temperature!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our bedroom is huge, and this AC has, so far, been unbelievable. Even with 104 and 105 degree heat outside, it is nice and cold in our room. It is not too loud, like some ACs. It was well worth the price.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 4 out of 5 stars

    Keeps it cool

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is relatively quiet, calls room, affectively, loving the remote control

    I would recommend this to a friend
  • Pros mentioned:
    Cooling
    Cons mentioned:
    Reliability

    Rated 3 out of 5 stars

    Would be great if it worked longer than a year

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It cools really well... when it works. Our current ac is barely a year old and yet it began changing modes on its own, has suffered from freezing in the vents, and has now stopped working entirely all within a year. I wish it was more consistent because when it worked it cooled really well.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cooling, Energy efficiency

    Rated 5 out of 5 stars

    Cool air

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A/C works very well and makes a difference in the overall temperature in my home. Also seems to be fairly cost efficient for being an A/C

    I would recommend this to a friend
  • Pros mentioned:
    Cooling
    Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    TOO NOISY

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not buy again. 1. Have had 1-1.5 yrs. Does not cool apt of 685 sq ft despite saying it covers 700 sq ft. 2. VERY NOISY and Rattles after 6 months. Can not hear each other speak, had to turn off to talk on telephone, have to put up TV high when AC is on, imposes on neighbors. 3. Called GE out last week after a year of putting up with noise. Was told, Can do nothing about it, GE does not make internal replacement parts on this model, only parts for the external aesthetics. WHAT???!!! 4. Decided to buy New AC from different brand so can be quieter. $500 AC, lasted for 1 year of use. Not the best value. Would say, when it is on, the air is cool. But too Noisy, not possible to live with.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Wifi
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    scottyscott

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great love the ability to turn on with my phone . a lot smaller then my older model was

    I would recommend this to a friend
  • Pros mentioned:
    Cooling
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Fresh kewl

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is efficient, not loud, and cools quickly. Perfect for a studio space with lower ceiling's.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Worth the investment

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this air conditioner for 6 months every year. I have it in the attic of my 100 year old home, and it stays nice and cool even with the sun beating down on the roof. I’m getting the 12k BTU version for my bedroom.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    BETTER THAN LG

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first GE AC I've owned and I will never buy an LG AC again. My Master BD RM is 20'x30' and I had my LG set at 60 degrees and on high, which cooled my room. I have my new GE set at 65 degrees and on med and my room is cold, very impressed by this AC

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    AC

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is excellent in cooling the required room size indicated and the controls to use ECO and Auto prevents AC from running prolonged periods and taxing the system.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    I love my Wall unit

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the wall unit, cools very fast and very cold. Best unit ever

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Would buy again

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cools the entire apartment! Highly recommend this for the summer!

    I would recommend this to a friend