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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 1025 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers value the 700 Sq. Ft. 14,000 BTU Smart Window Air Conditioner's powerful cooling capacity and ease of use, frequently praising its WiFi capabilities and remote control features. However, some customers noted that the unit can be noisy and heavy, while others expressed concerns about its long-term reliability. The size of the unit and the frequency of filter cleaning were also mentioned as potential drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 1,025 reviews
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great air conditioner for a large living room without it being too heavy for a window frame.

    I would recommend this to a friend
  • Pros mentioned:
    Wifi

    Rated 5 out of 5 stars

    Very quiet and efficient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First year owner so I can't speak to it's l longevity but so far I am loving this A/C it is very quiet it cools a very large area (basically the entire first floor of my small home) it has a remote control which Makes any product better in my opinion and it has a wi-fi function to change settings from another location ( I have not explored wi-fi yet but i plan to)

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Ease of use

    Rated 4 out of 5 stars

    Gets the job done

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this to supplement our central air unit on the hottest days. It really does help out a lot. Makes up the additional cool air we need. Very easy to use with the remote, or built-in cintrols

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good AC

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought two. Both are working well. Opening at bottom of case at filter is a little baffling. Also have one that I have used for one summer. No issues. Fairly easy to install. Two people would make it easier. Remote is nice.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Ease of use

    Rated 4 out of 5 stars

    Working well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has been running about a month and so far so good. Fairly easy to install and cools well.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Good choice but a little loud

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and cools the whole downstairs of our small house. It is a little loud but to be expected for the value.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Wifi

    Rated 5 out of 5 stars

    Cools like it says

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cools down my home very good, love the remote and wifi control.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi,
      Thanks for leaving a review! We'd like to congratulate you on the new appliance and welcome you to the GEA family. It's great to hear you're enjoying this model. It's a pleasure having your business and if any questions or concerns come up let us know. Have a great day!
      -Sylvia@GEA GE_Appliances

  • Pros mentioned:
    Cooling, Wifi

    Rated 5 out of 5 stars

    GE 14,000 BTU

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WE got this to cool our downstairs Kitchen, dinning room, and living room. It has been in use for about 3 weeks now and we have no complaints. I have it set on 72 and its been working great, the WIFI is working fine too, I recommend this window unit, and I would buy again if needed. The outside Temp. has been in the 90's but inside has been just fine holding around 71 to 72 degrees.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Wifi

    Rated 5 out of 5 stars

    Wifi enabled AC is a gamechanger

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having a wifi enabled AC is a life changer. I can turn it on before I leave work and come home to a cool space. My apartment is slightly bigger than what this covers and it does a great job of keeping it cool!

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Energy efficiency

    Rated 5 out of 5 stars

    MRWRITE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cool output is frigidly cool! It blasts attic air and cools with room within minutes. The eco mode is a huge lifesaver on the energy bill, and the fan mode helps you sleep comfortably through the night without worry of running up the electric bill or catching a cold from the AC.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling
    Cons mentioned:
    Filter

    Rated 3 out of 5 stars

    Recommend this item? Yes, but….

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It cools the room very well. However, to get it to connect to the wi-if, good luck. Same when the check filter light starts blinking. I can’t get it to stop and the last time I tried and tried, the unit started blinking some error code. I had to exchange it. Make sure you get the Geek squad coverage with this product.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 4 out of 5 stars

    GE window unit

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This window unit worked great for about 10 months. Then for some reason it just wouldn’t turn on. Good thing it was under a year old. GE did reimburse us and we purchased a bigger unit. I did work great though.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Cools our main floor but....

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install went well. Maybe 1 hour and It was installed and running. It is somewhat loud. Definitely recommend eco mode so it isn’t constantly running.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Wifi

    Rated 5 out of 5 stars

    Very good window air conditioner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to cool off my family room and kitchen which is joined together and it easily gets quite cold in a short time. I really like the feature that you can simply turn it on from the app that you download on your phone. Therefore when I get home from work on one of those hot and humid days, its nice and comfortable the moment you open the door!

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Wifi

    Rated 5 out of 5 stars

    Great AC!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked this up last minute to replace our older one that had died the night before. Very cold, love being able to turn it on and change temperature from my phone!

    I would recommend this to a friend
  • Pros mentioned:
    Cooling
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Great so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This AC unit has been keeping up with the start of summer and the app has also been working properly which is nice to have. It is very wide so be sure to measure your window before purchasing!

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    High Quality Window Unit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very powerful little air conditioner and very easy to install. Fit perfectly in the window with no need for any adjustments or rigging up like I have had to do with other window units.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Wifi

    Rated 5 out of 5 stars

    One the best air conditioners

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using GE window air conditioners for the last 15 years and I've never had one go out yet I just upgraded to this once I wanted the Wi-Fi and it's awesome and amazing its cools very good

    I would recommend this to a friend
  • Pros mentioned:
    Cooling
    Cons mentioned:
    Filter

    Rated 4 out of 5 stars

    Works pretty well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, cools off the living room/dining area, BUT after only a few weeks, the FILTER light is blinking, which I assume means that the filter needs cleaning. But it looks okay to me.

    I would recommend this to a friend
  • Pros mentioned:
    Btu, Wifi

    Rated 4 out of 5 stars

    Great AC

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Air conditioner. 14,000 BTU cools the upstairs and reaches up into 3 bedrooms. Once in the window looks clean. Expensive though

    I would recommend this to a friend
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