Customer Ratings & Reviews
- Model:
- JXGRATE1
- |
- SKU:
- 5174903
Customer reviews
Rating 4.6 out of 5 stars with 229 reviews
(229 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers highly value the center grate for its good fit, ease of use, and contribution to the stove's appearance. The quality of the heavy-duty cast iron is appreciated, along with its compatibility and the extra space it provides for pots. However, a few customers reported receiving the item in unsatisfactory condition.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great for cooks
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fits and looks great! Much more functional for us as we use the center burner for cooking quite often.
I would recommend this to a friend Rated 3 out of 5 stars
grate
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As expected. we dont use it but wanted to have it in case we ever needed it.
I would recommend this to a friendRated 2 out of 5 stars
Disappointed
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Item was cancelled and can't find one, Beat Buy did do a full refund.
I would recommend this to a friendBrand response from GE Answers
Posted .We're glad to hear that Best Buy was able to provide a resolution. Thanks for sharing your experience. -Don@GEAppliances
- Pros mentioned:Fit
Rated 5 out of 5 stars
Center grate
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The grate is a good addition to our stove. Now we can use a pot on middle burner.
I would recommend this to a friend Rated 1 out of 5 stars
Beware, it comes broken.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this item and it took a while to be shipped to Best buy. Picked up from best buy and the item was broken, Not sure how cast iron can break this fast. This is very fragile.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We know your grate being damaged when you received it must be very concerning. You may want to reach out to Best Buy’s customer service at 1 (888) 237-8289 to address this issue with the grate being damaged. If they are not able to resolve this concern, you’re more than welcome to send us a private message over our GE Appliances social media (such as Facebook or Instagram) with a copy of this review and your contact information. We always want to provide a great experience for our consumers and we can certainly look into your situation further, if necessary. -Sarah@GEAppliances
Rated 4 out of 5 stars
It's GRATE!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid build. If you want to replace the griddle, you have another option. For the price you're paying for the range, both should be included. It definitely doesn't need to be $50+. 4Stars for high pricing.
I would recommend this to a friendRated 1 out of 5 stars
Smashed beyond belief
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was excited to receive this, delivered to my home in a box with no bumps or scratches or tears. Although my new GE range has a griddle in the center, I also wanted a burner grill. Then to my dismay when I opened it, I was shocked to find that although it was packed in bubble wrap, it was smashed into pieces! At first I thought the wrong item had been shipped, but as I unpacked it, I realized it was the right item, but unbelievably smashed. How does something made of cast iron get so damaged? So I had to drive 20 miles round trip to the nearest BB store to return it, and another one is now on order, which I’ll have to pick up at the store—but lesson learned, I’ll require that the box be opened and the grill examined before I make another 20 mile round trip. Hopefully it will be in good shape, and I’ll be able to submit a more positive review of it.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello Cary, thank you for your review. We are very sorry that your range's center grate was damaged upon delivery. Our appliances are built to last and this is not something we would expect to hear. Please know that we value your business and apologize for any unexpected inconvenience this may have caused. We sincerely hope to have a chance to earn back your trust and business in the future. -Chris@GEA
Rated 3 out of 5 stars
broken
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is broken, one of the tines is cracked, just noticed, done in shipping?
I would recommend this to a friendRated 1 out of 5 stars
Disappointing Accessory
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed in this item. It's sold as an accessory for all ranges. It doesn't come close to fitting the range the range we purchased. And, it took three weeks to arrive.
No, I would not recommend this to a friendRated 1 out of 5 stars
Not worth it
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This grate is made with cheaper material than the grates on the stove it is not as heavy duty. It came broken in 4 pieces and had to call to get it exchanged. Very disappointed in this product from GE especially for the cost
No, I would not recommend this to a friendRated 1 out of 5 stars
Don't know yet
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Arrived broken, so can't really review yet. Stay tuned.
No, I would not recommend this to a friendRated 1 out of 5 stars
Should’ve been included
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as advertised but should be included with the stove as opposed to an add on.
I would recommend this to a friendBrand response from GE Answers
Posted .Hello Cflynn7007, thank you for your review. We are sincerely sorry you have not been pleased with the items included with your range. We have passed your comments along to our range design and development team for future consideration. If you have any questions or concerns about your appliances, please don't hesitate to reach out. We are always here to help. -Chris@GEA
Rated 1 out of 5 stars
Broken grate
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Grate came broken took me multiple phone call to resolve issue, should of gave me grate for free.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello Garo, thank you for your review. We are sincerely sorry to hear that your grate came broken and that you experienced difficulty having it replaced. Please know that this is not the ownership experience we strive for. We hope we will have the opportunity to earn your trust back in the future. -Chris@GEA
- Pros mentioned:Appearance, Fit
Rated 5 out of 5 stars
GE stove grate
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Matched perfect looks very good works very well !
I would recommend this to a friend - Pros mentioned:Fit
Rated 4 out of 5 stars
It fits
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fits GE JGSS66SELSS gas range perfectly for replacement of the center flat top. Made the same and actually should of came with the range to begin with. Haven't used it yet but not expecting any issues.
I would recommend this to a friend - Pros mentioned:Fit
Rated 4 out of 5 stars
cook away
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.fits the ge gas range perfect Very easy to replace the griddle with the ge black center grate Ican pull out the grate from the box it came in and put the griddle in it for easy storage great value
I would recommend this to a friend - Pros mentioned:Fit
Rated 5 out of 5 stars
Great surface for large pans.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fits perfectly. Provides a large useable surface on the cooktop. The grate will be used the most. I will occasionally use the griddle that came with the GE stove.
I would recommend this to a friend - Pros mentioned:Fit
Rated 5 out of 5 stars
Best fit to my GE gas range
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Exact fit to my GE Gas range, it came with grill and hence I bought it.
I would recommend this to a friend - Pros mentioned:Fit
Rated 5 out of 5 stars
Stove grate
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The stove grate looks great. Fits in like it came with the stove.
I would recommend this to a friend Rated 4 out of 5 stars
Good center burner rack
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Genuine GE part fits over center burner fine. Durability is a question and am not it can be dropped many times without breaking.
I would recommend this to a friend
