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Customer Ratings & Reviews

Your price for this item is $575.99

Customer reviews

Rating 4.3 out of 5 stars with 285 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 3.6 out of 5 stars

  • Cook Settings

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers praise the convection and ease of use features, finding the microwave simple to operate and install. Many appreciate the numerous features and attractive design, while some find the controls and keypad less intuitive than expected. A few users noted that the power level and timer increments could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 285 reviews
  • Rated 4 out of 5 stars

    NIce look above stove

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We picked the Ge Profile for its rating, match with the other appliances and look. Has much more functionality than we are use too. The exhaust duct comes from the top into the cabinet and out the wall. So it takes some space out of the top cabinets.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the microwave and it's features. Easy to use and the slate color is sleek. Very happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the convenience of this microwave where you can bake and heat up your meals, I enjoy these features. You can’t go wrong.

    I would recommend this to a friend
  • Pros mentioned:
    Convection

    Rated 5 out of 5 stars

    The popcorn button works perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Convection oven saves money over firing up the traditional one. Popcorn and reheat always work good.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't Buy This Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit was easy to install however it uses completely different holes from the old GE. Purchased for the convection feature but was hesitant because of the dial. The convection was not worth it. Takes longer than the oven to use and when you open the door to turn something over the temperature drops 100 degrees and it has to reheat. Selecting time and levels with the dial is a pain. Our old GE had a number pad and I will never buy another without a number pad. If I hadn't thrown the packaging away before I used the convection I would have returned it.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello and thank you for taking the time to review our microwave. We're sorry to hear about the issues you pointed out and appreciate the feedback. When cooking with convection, it is not often needed to turn food over while heating. Convection rotates the air around the food for an even cook and eliminating the need to flip items and interrupt cooking cycles. Just be sure to use the rack when convection cooking or fast baking. We apologize you have been unable to get used to the dial when setting the controls. Please let us know if you have any more questions or concerns. - John@GEA GE_Appliances

  • Rated 2 out of 5 stars

    Not impressed, lasted less than 2 years.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the product after reading good reviews. Unfortunately it didn't even last 2 years. Aside from the failure, it's an "OK" buy.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello - Thanks for sharing your insight about your over-the-range microwave. We understand the inconvenience this situations has caused. We'll be sure to forward your feedback to our product development team. All the best. -Don@GEA GE_Appliances

  • Pros mentioned:
    Convection

    Rated 5 out of 5 stars

    Nice microwave!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Heats nicely & convection oven is great. Display panel is nice and bright.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jeff Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation, product quality, and functionality are all outstanding

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible microwave

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave is absolutely terrible. I purchased this microwave because it says that it cooks food evenly but it doesn’t. The handle started peeling after only 2 years.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      If food is not cooking properly or is cooking unevenly, please follow the tips in the support article on the GE Appliances website titled: "Food Not Cooking Properly in Microwave." GE_Appliances

  • Rated 3 out of 5 stars

    Good price on open box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Going from a Samsung to the GE is great! Easy to use!

    I would recommend this to a friend
  • Pros mentioned:
    Convection

    Rated 5 out of 5 stars

    Great convection oven

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed this in my RV and it replaced an older model of the same microwave/convection oven.

    I would recommend this to a friend
  • Pros mentioned:
    Convection

    Rated 5 out of 5 stars

    GE Microwave with convection oven

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this microwave—especially the convection oven feature.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello Slem, thank you for your review. We're glad to hear that you have been pleased with the convection feature of your new microwave. We love this feature, too! Please feel free to reach out to us should you have any questions or concerns about your appliances. We are always here to help. -Chris@GEA GE_Appliances

  • Rated 1 out of 5 stars

    Not worth the price..

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second unit I’ve had, the first was returned immediately because it wasn’t cooling food. Second unit was fine for the first 3-4 weeks and now it will not let me adjust the power level. I receive a message saying “power level cannot be adjusted at this time”. For the price of this product I would not expect multiple issues with multiple units.. I’ve loved my other GE products but this was a very disappointing experience….

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy and simple too use Love the temperature setting and conventional oven

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Hard to believe how bad this product was

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed in GE microwaves lately. Bought this unit has a replacement to one that lasted 3 days. And then this unit broke down several times in the first year and required service. After a year and a half I threw it away and bought an LG

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello there - We sincerely apologize for the disappointing experience you had with this microwave. Your feedback is valuable to us, and we regret any inconvenience caused by the issues you encountered. It's disheartening to hear that the unit experienced multiple breakdowns within the first year, and we understand your frustration. As we're always searching for opportunities to improve, we will share your experience with our quality team for future consideration. Thank you for bringing this matter to our attention. We do hope we have the chance to earn your faith back in our brand in the future. Let us know if you have any further questions. -Kacie@GEAppliances GE_Appliances

  • Rated 2 out of 5 stars

    Make sure you get Geek Squad protection

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am in process of getting a new replacement for the second time!!!! Not to mention the many times they have been repaired.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Convection/microwave combo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this model to replace the one we'd had for about 6 years that died. It's a nice upgrade. Convection oven heats up quickly and cooks evenly and the microwave works well. We can take frozen chicken breast from the freezer and thaw in moments and it's ready to cook.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good machine but awkward controls

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i've only had this about 4 weeks, but the controls can be a bit annoying. Also the convection oven appears to decrease in temperature after pre-heat.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the microwave was easy to install and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Painless Shopping

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This GE Profile replaces a 10 year old GE Profile. This model has been updated and although I've mainly used it to reheat food, it is quiet and seems reliable. I'm happy with this purchase

    I would recommend this to a friend