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Customer Ratings & Reviews

Your price for this item is $575.99

Customer reviews

Rating 4.3 out of 5 stars with 285 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 3.6 out of 5 stars

  • Cook Settings

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers praise the convection and ease of use features, finding the microwave simple to operate and install. Many appreciate the numerous features and attractive design, while some find the controls and keypad less intuitive than expected. A few users noted that the power level and timer increments could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 285 reviews
  • Rated 2 out of 5 stars

    Not ideal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microwave needs easier quick start options most users have grown accustomed to. Surface light could be brighter especially considering this is an OTR model.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    fine attractive quality unit.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fine attractive quality unit.easy to clean easy to use.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microwave on display at Best Buy is old model inside is dark blue ceramic one delivered was stainless steel inside no ceramic. Disappointed.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello, we appreciate your review. We’re sorry to hear of your concern regarding the interior design of your new microwave. We appreciate you providing us this feedback and we will pass it along to the appropriate team who will be able to look into this further. Please know that we value your business and apologize for any unexpected inconvenience this may have caused. -Chris@GEA GE_Appliances

  • Rated 3 out of 5 stars

    Not My Advantium

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Miss my GE Advantium. Mine broke down after 15 yrs. Couldn't afford it since it doubled in price. So I purchased this microwave/convection oven. Had it a couple months now and I'm still trying to understand it. I don't like having to push buttons 3 times to set the timer. I do like being able to choose to not have the turntable turn to allow larger items to heat up in the microwave. Hopefully I'll get used to it soon.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for RV use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Offers oven capability when there is limited space as in an RV.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible purchase

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This oven broke just a few months after the one year warranty expired. This is an expensive item and should not last just one year and five months. Since it is beyond the one year mark, I called the GE repair person who fixed it three times and won't fix it again. This is a bad oven and a waste of money

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're so sorry to hear that your microwave stopped working how it should so soon into its lifespan and know what a pain this would be. We hate to hear you're having trouble getting it fixed, too. Please reach out to us on social media so we can look into this more and get you the help you need. -Chris@GEA GE_Appliances

  • Rated 1 out of 5 stars

    Stopped working after 30 days

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave stopped working after 30 days. GE said the mother board went bad and needs to replace it. This should not have happened.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    GE Profile Convection Microwave Over the Range Ove

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very similar to my old GE Advantium which I could not replace in white. It seems to microwave a little faster than the old Advantium.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wife’s new microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a purchase to update the same model 14 years ago. My wife wanted a new microwave and this is it. Great microwave

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best OTR Microwave Out There!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome microwave. Love that I can use it as an oven as well as a microwave. It really does an amazing job!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst Microwave Ever!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the worst microwave I have ever owned. Constantly overheating and broke after a year. Surprised it didn't start a fire. Don't buy this as it is a complete rip-off.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi - We are deeply sorry to hear about the difficulty you have had with your Profile microwave oven and understand your disappointment and frustration. The issues you have described are not at all what we expect to hear on this model as it has a proven track record as a wonderful, reliable microwave. We would truly appreciate you reaching out to us on social media to share the details of your experience. We do hope to hear from you soon. Kind regards - Vikki@GEA GE_Appliances

  • Rated 4 out of 5 stars

    Great microwave for heating meals

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little expensive but works great. The vent is a nice added feature.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microwave oven is working well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery and installation of my GE Microwave Oven was done with skill. No problems.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Seems like a god buy once I learn how to use it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Manual does not come with delivery and ge has canceled the printing app from the websight

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cook faster

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to used microwave for heating up left overs. No I can cook in the microwave for short period of time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave and convection oven

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took a bit to figure it out as it is different from our kitchen aid brand. Love the color - slate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product and good service. Professional Geek Squad Agent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered It online. It works great. The best part was the installation was hassle free.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Over Price-Over Rated

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife was sold on this as being the best. Now that it is installed, she doesn't use it, because it has too many features, and can't figure out how to use it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Trading for a Kitchen Aid

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is getting returned. The side panel looked like it had bubbles on it, impossible to clean the inside, and the power level was not working.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We hate to hear that you've had to return your microwave and that it did not live up to your expectations. We've made sure to let our microwave design team know of your feedback so they can make improvements in the future. If you have any other comments or concerns for us, we are here to help. -Chris@GEA GE_Appliances