Customer Ratings & Reviews
- Model:
- PVM9179DKBB
- |
- SKU:
- 5291513
Customer reviews
Rating 4.3 out of 5 stars with 285 reviews
(285 customer reviews)Rating by feature
- Performance3.6
Rating 3.6 out of 5 stars
- Cook Settings4.0
Rating 4.0 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers praise the convection and ease of use features, finding the microwave simple to operate and install. Many appreciate the numerous features and attractive design, while some find the controls and keypad less intuitive than expected. A few users noted that the power level and timer increments could be improved.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
NOT HAPPY AT ALL!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love GE but mine broke after less than two years. It just stop microwaving (not heating). However, the convection bake does work still. I checked the magnetron, all switches, fuses, the diode, the capacitor, and thermostats. All passed. Haven't check the transformer but that alone will cost over $350 to replace. I can only imagine the pain someone else would find out if this was the fix to it. Now these days, it feels things are engineered to fail after the warranty. Then this stuff gets taked to the dump what a waste! GE could have made it right and have mine fixed or replaced for a very minimum charge if they offered me an extended warranty. BUT Nooo! Off to buy a new one.
This review is from GE Profile - 1.7 Cu. Ft. Convection Over-the-Range Microwave with Sensor Cooking Chef Connect - Stainless Steel
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Please PM/DM us on Facebook or Instagram with a copy of your review and any service confirmation/case numbers you may have so we can further investigate.
Rated 1 out of 5 stars
Purchased Dec. 2014
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It stopped working (the microwave and convection both) approx. 18 months after purchase (now is no longer under warranty). Can not find anyone who can repair it so now I need to buy a new one. The only thing that still works on it is the clock and light... pretty expensive clock and light. So disappointed. Not looking forward to having to install a new one either... is not easy!
This review is from GE Profile - 1.7 Cu. Ft. Convection Over-the-Range Microwave with Sensor Cooking Chef Connect - Stainless Steel
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello Reese- We are very sorry to hear about this frustrating situation. This is certainly not something we would expect to occur. I recommend scheduling a service appointment with an authorized GE Appliance technician who can accurately diagnose and repair your appliance. You can schedule an appointment by calling 1-800-432-2737, Mon-Fri 7 am – 10 pm ET, Sat-Sun 8 am – 6 pm ET or schedule online anytime at: http://www.geappliances.com/ge/service-and-support/service.htm . GE Appliances technicians are certified specialists trained by the factory and supported by our technical assistance team. They use proprietary computer technology to more accurately diagnose the problem and make sure the appliance is fixed properly. No other servicer has this technology. - TREY@GEA
Rated 1 out of 5 stars
GE Oven microwave
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The oven broke down a few days ago, I bought it in July 2020... the truth is that it didn't last long, the factory warranty is only one year, so I really don't think the device is highly recommended.
This review is from GE Profile - 1.7 Cu. Ft. Convection Over-the-Range Microwave with Sensor Cooking
No, I would not recommend this to a friendRated 1 out of 5 stars
Buy extended warranty
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It stopped working as soon as 2 years were done..bought end of sept 2021 and stopped working December 2023
This review is from GE Profile - 1.7 Cu. Ft. Convection Over-the-Range Microwave with Sensor Cooking Chef Connect - Stainless Steel
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello - Thanks for sharing your review. We're sorry to hear that your unit is not working properly. For help with a possible resolution, please review the "Troubleshooting Tips" section on pg. 28 of the Owner's Manual. Kind regards. -Don@GEAppliances
Rated 1 out of 5 stars
Junk
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Went through two Profile series -both junk. Not worth the money
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello Lilly - We are very sorry to hear about these issues. This is certainly not something we would expect to occur. We hope that you will consider GE Appliances for future needs. TREY@GEA








