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Customer Ratings & Reviews

Your price for this item is $575.99

Customer reviews

Rating 4.3 out of 5 stars with 285 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 3.6 out of 5 stars

  • Cook Settings

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers praise the convection and ease of use features, finding the microwave simple to operate and install. Many appreciate the numerous features and attractive design, while some find the controls and keypad less intuitive than expected. A few users noted that the power level and timer increments could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 285 reviews
  • Cons mentioned:
    Timer

    Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good / miss the 1 minute and 2 minute knobs on old one - this one has only 30 seconds/ otherwise it is good

    I would recommend this to a friend
  • Cons mentioned:
    Keypad

    Rated 4 out of 5 stars

    Looks good, works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace a 17 year old GE in our motor home. We've only used it a few times, but it works well. I had to install a 20 amp circuit due to the increased power from the old one. the 4 stars is because of a couple of lacking features. It would be nice to have a back lit key pad, and the max temperature is 425. These are things I didn't think of until it was too late. It also is a finger print magnet

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    my new microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the new microwave. very easy to learn how to use it. I am very happy wit the look of the unit.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hey there, we couldn't be happier to see you're loving your new microwave! Welcome to the GE Appliances family. - Guy@GEA GE_Appliances

  • Pros mentioned:
    Convection

    Rated 5 out of 5 stars

    Perfect!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microwave plus convection. Like having a third (for us) oven. Game changer!

    I would recommend this to a friend
  • Pros mentioned:
    Convection

    Rated 5 out of 5 stars

    Love the functions

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Matches the range and works great as both a microwave and convection oven

    I would recommend this to a friend
  • Pros mentioned:
    Features

    Rated 5 out of 5 stars

    Very nice microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice microwave with great features. It was a huge improvement over the one it replaced.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi, Thanks for sharing! We're glad you like the new microwave oven and we want to welcome you to the GE family. It's a pleasure having your business and if you ever need assistance we'll be here to help. Have a great day! -Sylvia@GEA GE_Appliances

  • Rated 5 out of 5 stars

    Clean

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It stays clean and heats food evenly. It's quiet and works really well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    convect microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new microwave. It works very much like the one I replaced.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice oven.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GE makes a decent microwave product. This one does not have as many features as my last GE oven but to be honest, I never used them all. Happy with one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mr

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t believe I purchased the same microwave that quit on me after repair service twice. Thermostat went bad. So far, this product has performed very well.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hey,

      We appreciate you reviewing this microwave. Our most sincere apologies to hear that your previous model died after two repairs. We trust that your replacement will have no issues. If you do need anything, don't hesitate to reach out to us. Have a wonderful day! Mike@GEA GE_Appliances

  • Rated 4 out of 5 stars

    Great price for a terrific product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is part of a kitchen remodel and we are on a budget, so the timing of this convection microwave display model going on sale was perfect! No one else could come close to this price. We have to wait to try it out, but if anything is not right, we know that Best Buy will stand behind it.

    I would recommend this to a friend
  • Pros mentioned:
    Convection

    Rated 5 out of 5 stars

    owner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    replaced same product. Like convention cooking feature

    I would recommend this to a friend
  • Pros mentioned:
    Convection

    Rated 5 out of 5 stars

    Awesome Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The convection cooking is very handy for quick backing. Works very well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice styling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The glass door cracked the first time the convection was used but it was quickly replaced by G.E. with no further issues.

    I would recommend this to a friend
  • Pros mentioned:
    Convection

    Rated 5 out of 5 stars

    Over range microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice microwave and the convention oven works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves features of lighting and vent. Led white light is much better than yellow light to cook especially early in the morning when it is still dark. Vent is so powerful that my wife can't smell of cooking but there are three levels so you can adjust it. Of course the microwave itself works great.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    microwave mistake

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Because this microwave has a dial to set the time and does not have a touch pad to set the cook time, you can only set the cook time in increments of 15 seconds. I wish I had realized that before I purchased it. Also, the sounds on the microwave started not working consistently after I had had it about 9 months. I called GE for service, and their solution was to unplug the microwave to reset it. That did not work. The person I spoke to did not think the problem was worthy of sending a repairman.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Convection

    Rated 5 out of 5 stars

    love the convection feature

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, love the convection feature. Would prefer white interior.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    So-so and problematic

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm unable to change the power level. It says Cannot Be Changed at this time all the time!!! The buttons are hard to push. Finicky. I had an advantium which I loved but they're unavailable. The last one I ordered not from Best Buy had to be returned to GE. It had too many problems and you can't get parts from China. I don't think I'll ever buy a GE again. I had to pay twice for an install that cost almost as much as the microwave.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello, thank you for your review. We are sincerely sorry that your microwave is not allowing you to change the power level and that you have not been pleased with control panel. We understand how that would be frustrating and would love to look into this further as this is not the ownership experience we strive for. If you haven't done so already, we recommend you schedule service with us by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET or Saturday – Sunday: 8 a.m. – 6 p.m. ET or by visiting the "Schedule Service" link under the "Owner Support" tab on our website. -Chris@GEA GE_Appliances

  • Rated 5 out of 5 stars

    Great Equipment!! (GE!)

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This GE Profile microwave replaced my last one, which lasted 15 years. I like the look of the new one, however, I find the buttons are not as user friendly, and have to be depressed several times if you don’t hit the exact spot. I have Samsung and GE products, and I find the GE products to be much more reliable.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello,
      Thanks for leaving a review! We're always happy to hear from our loyal customers. Your business is greatly appreciated and we're glad to have you as a member of the GE family. We're pleased to hear you're enjoying this model. If you have any questions or concerns, feel free to let us know and we'd be happy to help. Have a wonderful day!
      -Sylvia@GEA GE_Appliances