Customer Ratings & Reviews
- Model:
- PVM9005SJSS
- SKU:
- 4321128
Rating by feature
- Performance
Rating 4.4 out of 5 stars
- Cook Settings
Rating 4.5 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
to a friend
Customers are saying
Customers often highlight the sleek appearance, ease of use, and overall design of the 2.1 Cu. Ft. Over-the-Range Microwave. Many appreciate its size, performance, quiet operation, and powerful features like sensor cooking and Chef Connect. However, some customers have expressed concerns about the door's sturdiness and the responsiveness of the control panel buttons.
This summary was generated by AI based on customer reviews.
Don’t buy
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy stands behind their products. Best Buy replaces the product if something goes wrong through the service plan. We’ve had to replace it twice because it starts to malfunction.
I would recommend this to a friendBrand response from GE Answers
Posted .This is not the experience we would want you to have with our appliances. We're glad to hear that you were able to work with Best Buy for a resolution that you were pleased with. Thanks for being part of the GE Profile family.
GE Profile - 2.1 Cu. Ft. Over-the-Range Microwave
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has large capacity and variety cooking settings. It is also easy to clean up.
I would recommend this to a friendMostly Favorable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the unit. I really like the "express cook" and "add 30 seconds" buttons! I don't like the beep. I have it set to the loudest level and there is no way I consider this loud. I would rate it low or medium at best. A couple of weeks after installation, the door started making a loud, metallic clicking sound when I pressed the buttons at the bottom of the door. It did this for several days. Of course, by the time a GE technician came to check it out, it had stopped. The buttons are not very tactile. You can't "feel" that you've successfully pressed a button. You have to see something appear on the screen or hear the beep to know you pressed the button correctly.
I would recommend this to a friendMore space for the mney
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had go a bigger OTR microwave and its the best. First it bigger than the LG I had and it does not have the rack in the over so now I have more space to heat up food without the rack. This microwave s very quiet. More advanced for me but I am loving it.
I would recommend this to a friendLove GE Profile, would highly recommend.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave is great, great functions. I love the feature of having no handle on the front too. We recently bought the GE Profile Range and loved it so we bought the microwave to match.
I would recommend this to a friendBrand response from GE Answers
Posted .We truly appreciate your loyalty to our brand, and we’re thrilled you love both your microwave and range! We’re confident your appliances will serve your needs well for a long time to come.
Broiler comes on by itself with oven OFF
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.6 months in and the broiler comes on its own, throwing an overheating code (indicating it is over 600 degrees). Ridiculous
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We recommend shutting off the circuit breaker or fuse that supplies power to the microwave and contacting service. Please reach out to our Bodewell service team at 1-833-426-3393 to schedule an appointment.
Great microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bigger and better than old GE Profile--- heats faster and evenly. The center is always hot and the sides are not dry ! One minute for bubbly oatmeal with fruit! Ten seconds to heat the dog's food !
I would recommend this to a friendCannot best the value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picked this up on sale and looks very sleek in my kitchen. The features are great for the price.
I would recommend this to a friendGe profile Microwave
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good modern looking microwave. Good quality and and easy to use
I would recommend this to a friendIt took 3 months
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice looking. luckily the cook time is shorter than the purchase - to - delivery time. They take your money in January and deliver the product in April.
I would recommend this to a friendWaving Goodbye To Bosch
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the look of this new GE Profile microwave. Largest we've ever owned!
I would recommend this to a friendbroken down within two years...
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice looking microwave and it was function pretty well until two days ago, we bought it for almost two years...it just stop working without given any signs...called GE service to come for a look, at least let me know what had happened to this two year old guy...I never thought about this fancy microwave only can last for two years, just unbelievable.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi there - Thanks for the review. We hate to hear that your microwave isn't working properly and are surprised this would happen to such a young unit. We apologize for any inconvenience and we would be glad to assist in any way we can. Please feel free to send us a message on social media or at the "Contact Us" link on our website. In your message, please be sure to include your name, email, phone number, address, model/serial numbers, and a copy of your review. We hope to hear from you! -Mikayla@GEA
Works great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Nice that it works with the stove to turn on light and fan when turn on burner.
I would recommend this to a friendWorks great, looks grest
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave. I really like the fact it doesn’t have a handle. It looks very nice in the kitchen.
I would recommend this to a friendWorks great!
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We’ve had several whirlpool over the range microwaves and each failed. The last one was still covered under warranty but the tech stated the part commonly goes out and the design hadn’t changed. We replaced it with this model and have been very pleased. It can be difficult to see what’s inside but that’s not really a big deal when you’re the one who put the food in it. Ha!
I would recommend this to a friendGreat Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good microwave. They have come a very long way with these things. I am very pleased with the purchase.
I would recommend this to a friendSimple operation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just what I was looking for in a microwave. Simple to use. Larger capacity than my old unit!
I would recommend this to a friendBetter than expected
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this item because we were trying to replace our previous model. We were shocked to see discover all the new changes compared to the same model a few years older.
I would recommend this to a friendBrand response from GE Answers
Posted .We are happy to hear that your new unit was better than you expected and appreciate you choosing us again for your purchase! We just know you will continue to be impressed with all the great features this unit has.
Worst microwave ever
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wish there was another microwave that would match my existing set so I could avoid this microwave. I've lost track how many time we had the original one worked on. Our warranty ended so we bought a brand new one a year ago and after having a horrible experience with the Geek Squad replacement we are supposedly getting a new one, lets see how long this one will last. Worst microwave ever and they continue to make it.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We apologize that you’ve had multiple replacements of this model. We're glad to hear you'll be receiving a replacement from the Geek Squad, and we're confident that replacement will serve you well. If any issues do arise with the replacement, we recommend contacting Best Buy at 800-433-5887.
Replacement to the original that quit.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as it is supposed to. The bottom controls make it look bigger than it is, but overall, I'm pleased with it.
I would recommend this to a friend