Customer Ratings & Reviews
- Model:
- PVM9005SJSS
- |
- SKU:
- 4321128
Customer reviews
Rating 4.2 out of 5 stars with 444 reviews
(444 customer reviews)Rating by feature
- Performance4.4
Rating 4.4 out of 5 stars
- Cook Settings4.5
Rating 4.5 out of 5 stars
- Quality4.0
Rating 4.0 out of 5 stars
Customers are saying
Customers admire the sleek appearance and design of the 2.1 Cu. Ft. Over-the-Range Microwave, as well as its ease of use and large size. Many appreciate its performance, quiet operation, power, and useful sensor cooking and Chef Connect features. However, some customers have expressed concerns about the door's sturdiness and the responsiveness of the control panel buttons.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
It took 3 months
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice looking. luckily the cook time is shorter than the purchase - to - delivery time. They take your money in January and deliver the product in April.
I would recommend this to a friendRated 3 out of 5 stars
Mostly Favorable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the unit. I really like the "express cook" and "add 30 seconds" buttons! I don't like the beep. I have it set to the loudest level and there is no way I consider this loud. I would rate it low or medium at best. A couple of weeks after installation, the door started making a loud, metallic clicking sound when I pressed the buttons at the bottom of the door. It did this for several days. Of course, by the time a GE technician came to check it out, it had stopped. The buttons are not very tactile. You can't "feel" that you've successfully pressed a button. You have to see something appear on the screen or hear the beep to know you pressed the button correctly.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Ge profile Microwave
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good modern looking microwave. Good quality and and easy to use
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
More space for the mney
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had go a bigger OTR microwave and its the best. First it bigger than the LG I had and it does not have the rack in the over so now I have more space to heat up food without the rack. This microwave s very quiet. More advanced for me but I am loving it.
This review is from GE - Profile Series 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cooking - Black
I would recommend this to a friend Rated 1 out of 5 stars
Buyer beware. FIRE HAZARD.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loving the microwave. The light under the microwave. Not so much. We just had this installed Tuesday 8/22/23. We’ve used it several times. I have not yet used the light under the microwave…until tonight. From my many uses of microwaves (40 yrs old), not much thought went into that light unless it just wasn’t working. Tonight I turned it on to make pasta sauce and needed extra lighting that I was thrilled to use. Until I just went to sneak a bite of crumbl Cookie before bed. I put the cookies inside to hide from prowling pets at night as I normally do. Under light had been on since dinner, again NEVER had an issue leaving light on under microwave before and this was probably 5 hours since cooking. I opened the microwave and thought dang that’s super warm inside. Looked at the cookies. And numerous cookies with the chocolate were melting as if straight from the oven. I touched the plate inside microwave and it was hot. Touched under microwave and it was scorching. Immediately turned the light off. I’m super concerned. Thank god I decided to be glutinous. Otherwise lord knows what could’ve happened over night to my family and pets. Upset doesn’t begin to explain it. And this is a brand new purchase. Again 40 years old have never ever encountered something like this. Ridiculous. I’ll be contacting Best Buy in the morning to address other issues with scratches on the brand new GE Profile fridge and for the brand new GE Profile Dishwasher that was installed with a good inch gap between it and the counter top. Still waiting on the range. And this is on top of being on the phone for hours dealing with deliveries being canceled or postponed. Was supposed to hear back after delivery team (who were amazing) reported the scratches on fridge before 48 hours. Past that time now. Dishwasher I’ll take part blame bc I didn’t notice the mounting before they left as I wasn’t looking flush with the appliance just straight down.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello - We're happy to hear that you're loving your new over-the-range microwave. On over-the-range models, heat from the surface lights can make the cavity floor warm, especially if they are on for a prolonged period. This is normal; however, if you feel there is a problem with your unit, we recommend that you schedule a service appointment with one of our qualified GE technician to access your unit. Thanks for taking the time to reach out to us. We're available on social media if you need further assistance. Best regards. -Don@GEA
Rated 5 out of 5 stars
Cannot best the value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picked this up on sale and looks very sleek in my kitchen. The features are great for the price.
I would recommend this to a friendRated 4 out of 5 stars
Great microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bigger and better than old GE Profile--- heats faster and evenly. The center is always hot and the sides are not dry ! One minute for bubbly oatmeal with fruit! Ten seconds to heat the dog's food !
I would recommend this to a friendRated 5 out of 5 stars
Sleek design GE Profile microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Enjoying this microwave with the buttons on the bottom. Love the modern stream line look! Works great and heats in a flash! Would definitely recommend the GE Profile microwave. Pairs well with my other GE profile appliances.
I would recommend this to a friendBrand response from GE Answers
Posted .Hey there- We appreciate you choosing us again for your appliance purchase and being a valued GEA customer! We are happy that you are loving the look and that it's been working great in your kitchen space. If you happen to need anything else in the future, please let us know. All the best! Dianna@GEA
- Pros mentioned:Size
Rated 5 out of 5 stars
Waving Goodbye To Bosch
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the look of this new GE Profile microwave. Largest we've ever owned!
I would recommend this to a friend Rated 2 out of 5 stars
broken down within two years...
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice looking microwave and it was function pretty well until two days ago, we bought it for almost two years...it just stop working without given any signs...called GE service to come for a look, at least let me know what had happened to this two year old guy...I never thought about this fancy microwave only can last for two years, just unbelievable.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi there - Thanks for the review. We hate to hear that your microwave isn't working properly and are surprised this would happen to such a young unit. We apologize for any inconvenience and we would be glad to assist in any way we can. Please feel free to send us a message on social media or at the "Contact Us" link on our website. In your message, please be sure to include your name, email, phone number, address, model/serial numbers, and a copy of your review. We hope to hear from you! -Mikayla@GEA
Rated 5 out of 5 stars
Works great!
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We’ve had several whirlpool over the range microwaves and each failed. The last one was still covered under warranty but the tech stated the part commonly goes out and the design hadn’t changed. We replaced it with this model and have been very pleased. It can be difficult to see what’s inside but that’s not really a big deal when you’re the one who put the food in it. Ha!
I would recommend this to a friendRated 5 out of 5 stars
Works great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Nice that it works with the stove to turn on light and fan when turn on burner.
I would recommend this to a friendRated 4 out of 5 stars
Loud
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works great, is louder than our previous one, looks good
I would recommend this to a friend- Cons mentioned:Button responsiveness
Rated 2 out of 5 stars
Poor response from the cooking selection buttons
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the buttons at the bottom are not very responsive, sometimes requiring several pushes to achieve the desired result for cooking. They worked this way for the first week or so, then started making a strange sound like metal against metal, sounded like there was some sort of separation between two pieces
No, I would not recommend this to a friend Rated 3 out of 5 stars
GE Profile microwave over the range
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I expected this microwave to heat the food better than my last GEProfile of 20 years. I have to increase the heating time. Sometimes its ok other times not so ok. Maybe because it has more sensors.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We appreciate your feedback about the heating time, that we'll surely pass along to our development team. Thanks for being part of the GE Profile family.
Rated 3 out of 5 stars
Surface light issues.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A bit disappointed with my purchase. When the surface light is on, even if it's on low, it causes the microwave oven to overheat. The glass, covering the light, which is not LED, became so hot, it burned my hand. Not a great design.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi there - we’re glad you reached out. Our apologies to hear of the issues you’ve been having with your microwave surface light, as that is certainly not the ownership experience we strive for. Please reach out to us via private message on social media so that we may learn more about your situation. Make sure to include your full serial and model numbers along with any service confirmation numbers and a copy of this review. We hope to hear from you soon. Lauren@GEAppliances
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Simple operation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just what I was looking for in a microwave. Simple to use. Larger capacity than my old unit!
I would recommend this to a friend - Pros mentioned:Appearance
Rated 5 out of 5 stars
Great Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good microwave. They have come a very long way with these things. I am very pleased with the purchase.
I would recommend this to a friend Rated 4 out of 5 stars
Loud door needs muflers
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cooks well. Buttons are hard to find in a dim lit room. The door is freaking loud to open and shut. We replaced an W brand and the door was smooth and quiet, but cooking took a hit.
No, I would not recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
GE Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A top rated affordable microwave that is easy to use!
I would recommend this to a friend











