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Customer Ratings & Reviews

Your price for this item is $399.99
The comparable value price is $647.99

Customer reviews

Rating 4.2 out of 5 stars with 444 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.4 out of 5 stars

  • Cook Settings

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers admire the sleek appearance and design of the 2.1 Cu. Ft. Over-the-Range Microwave, as well as its ease of use and large size. Many appreciate its performance, quiet operation, power, and useful sensor cooking and Chef Connect features. However, some customers have expressed concerns about the door's sturdiness and the responsiveness of the control panel buttons.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 444 reviews
  • Rated 4 out of 5 stars

    Good product but could be better.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microwave works well but, Control buttons are not the most sensitive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this microwave. It is very quiet..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cooks perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like the reheat option by type of meal. The cook sensor works great. Is a little big and bulky but that's what you get with a 2.1 CU feet microwave

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great value for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second GE profile microwave. So far it had met all my expectations.. Look, quality and performance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy the Bluetooth matching stove

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought a new range and learned that this microwave oven turn the light and fan on automatically when you pair it with the compatible appliance

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good Microwave only Lasted 3 Years

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our second microwave of the same model. The first one started blowing fuses just after 3 years. Thank goodness for the Geek Squad protection plans.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    excellent microwave

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the ease of use and performance.The color fits very nicely with the kitchen theme and quite effective in its functions.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice microwave

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vent suction is not good but everything else is great.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not a 1 to 1 replacement

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the unit online to replace an existing unit. The model number online did not match exactly the model number on the unit. The unit was 3/4" less in height. Mounting bracket and dimensions were different than the previous unit I bought from GE. There is an additional number in the model number on the unit but not shown on Bestbuy's website.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- We appreciate your loyalty to our brand. This is a really nice microwave, but we do always recommend using the new hardware that comes with the new model, unless they have the same exact mounting plate. We are sorry that you weren't informed of this and are disappointed. We hope that you are happy with your microwave now. If you have any questions at all, please reach out to us directly. Thank you! Joyce@GEAppliances GE_Appliances

  • Pros mentioned:
    Size

    Rated 1 out of 5 stars

    GE Profile Rebate is not eligible at Best Buy!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is a rebate for purchasing GE Profile Appliances. Alas, purchases from Best Buy are not eligible for the rebate. GE does not advertise this on the main rebate page or the "click here to find where to buy, which takes you to Best Buy. You have to read the fine print on the actual rebate form from GE. Best Buy, you should make the buyer and the sales associates aware of this! A bit ticked that I bought 5 appliances from Best Buy only to be told by GE rebate team "It states in the rebate form, Best Buy purchases are not eligible for rebate". Now who reads the actual rebate form before purchase. On a side note, The size of the microwave is larger than you expect in a microwave. Keep that in mind when you are designing your kitchen.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Door

    Rated 1 out of 5 stars

    Not resolved

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used the geek squad for electronics and they were great, but I will never use them again for appliances, it has been a nightmare. I waited 7 hours for the installation no one called or showed up. I called and she never got back to me. I called again and Steve Howell called me back. He was very helpful. We set up another appointment. The emails were all screwed up wrong dates and one canceled the appointment. Finally they installed the microwave, The door would've open all the way. This is still not resolved, HELP Bill

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was our second time purchasing this microwave. The first went out because we had it placed inside a cabinet and the contractor failed to open up under the microwave for proper ventilation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the microwave. I was disappointed when I discovered that the inside was not as large as the door

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- Thank you for contacting us with your feedback. We are so glad to hear that you are happy with your new microwave! We are confident this microwave unit will be a great feature to your kitchen. As for the size on the inside of the unit, Your feedback helps us to use this information to improve or change on future builds, so it means a lot to us. Please let us know if in the future you need anything else. Take care! Dianna@GEA GE_Appliances

  • Rated 4 out of 5 stars

    Great match for the range

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, matches my new range. Just wish the inside wasn’t so dark. Otherwise great purchase!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Piece of garbage with known defects. Do not buy!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT BUY THIS MICROWAVE! Please don't do it. Even before it broke after a year, I hated everything about it. The display keeps showing "insert food". How stupid is that? Trying to simply add time is complicated. The setup programming makes no sense and is complicated. But worst of all, there is a known defect with his particular model but GE refuses to do anything about it and continues to sell these pieces of junk. Go look it up on forums and you will see everyone talking about the same problem I had. After a year or so, it starts to trip your breaker and will work intermittently, which drives you crazy thinking it could be an electrical problem. I have spent hundreds of dollars already just troubleshooting only to find out that the problem was with the microwave the whole time. Now it's past the warranty of course, so I am left spending hundreds more for repair, which may not even fix it, and then I have to buy a whole new microwave. This is a $600 piece of garbage. Please stay away from it!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fact I can adjust to volume of the beep! It heats the food properly. Lights provide adequate lighting and the exhaust an works as expected. It looks good with my other appliances. I like the clean look.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great microwave

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent microwave I would definitely recommend it to anyone looking for a stainless steel over range microwave.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GE Profile Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the look, features and large inside of this GE Profile Microwave. It also has Bluetooth that works with my GE Profile Double Oven Gas Range.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    spacious unit for multiple purposes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the Profile microwave to go with the Profile electric range/double oven purchased at same time.The microwave performs multiple tasks while fitting in perfectly with the kitchen design.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Microwave!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this microwave!!! The aesthetics is beautiful and i love the different options with the lighting (dim to high) and vent options (low to high). It does its job and I haven't had any issues so far.

    I would recommend this to a friend