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Customer Ratings & Reviews

Your price for this item is $399.99
The comparable value price is $647.99

Customer reviews

Rating 4.2 out of 5 stars with 444 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.4 out of 5 stars

  • Cook Settings

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers admire the sleek appearance and design of the 2.1 Cu. Ft. Over-the-Range Microwave, as well as its ease of use and large size. Many appreciate its performance, quiet operation, power, and useful sensor cooking and Chef Connect features. However, some customers have expressed concerns about the door's sturdiness and the responsiveness of the control panel buttons.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 444 reviews
  • Rated 5 out of 5 stars

    modern and sleek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for a high end GE microwave and only found it at Best Buy. It met all our need style wise to give the kitchen a high end look along with the high end ge stove. Def worth the extra money

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works great.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave works great and heats evenly. The round plate seems too big for the unit. The stainless steel design attracts fingerprints every time you open or close the door.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Good day,

      We're pleased to hear that your microwave works well! Your concerns about keeping the surface clean and the plate size have been noted. We do recommend wiping the microwave clean after use to keep it looking as new as possible. If there's anything you need, reach out to us anytime. Thanks for choosing GE. Mike@GEA GE_Appliances

  • Rated 3 out of 5 stars

    er yerywtrt e

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ytwr w56 uw56 uu56u56 u6m6i76 rthrtryertyrtu er ut

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fairly easy to install, cooks much faster than our previous model

    I would recommend this to a friend
  • Pros mentioned:
    Appearance, Size

    Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just purchased this have6put it up yet but it looks amazing and the size is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Such a nice microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There were a couple of good surprises on this microwave - I'm grateful for a really good product!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    G E . Is junk been through two washers and still h

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 microwaves later, and we've still got a problem with the new one. If you are a smart person, you will not purchase g. E products, although we bought a 5 year warranty. Best Buy. Can't help us for the first year and Best Buy stands by their stuff G. E is awful and will not take charge. Been waiting 20 days to get a washer. Fixed We'll write a review for that too awful

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We truly apologize for the experience that you're having with your appliances. Please PM/DM us on Facebook/Instagram/X with a copy of your review, any service confirmation/case numbers you may have, and the complete model/serial numbers of your unit so we can further investigate. -Don@GEAppliances GE_Appliances

  • Pros mentioned:
    Appearance, Performance

    Rated 5 out of 5 stars

    Great microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this product for a couple days works great, looks really nice, had no issues will buy again ⭐️⭐️⭐️⭐️⭐️

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Awesome new microwave!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color, the features, and performance. Best appliance I've owned ever! Extremely happy! Easy hookup, and controls.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great features and plenty of capacity. Installation instructions spot on providing for three install types based on exhaust configuration.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great microwave. Bigger than what I anticipated.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really love the sensor cooking on this microwave. It is a lot quieter thanThe exhaust fan is very powerful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Living Large

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave has great dimensions and can fit the largest of bowls and plates with ease. It is quiet and heats very evenly. I would recommend this product! The price point is excellent also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were not happy when our microwave went out, but it was actually a blessing in disguise since we were able to grab this upgraded one at a reasonable price. It's been a very good change.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a good installation they showed up in time very polite

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello - We're so glad you're satisfied with your new GE Profile over-the-range microwave! Thanks for sharing, and we wish you all the best! - Don@GEA GE_Appliances

  • Cons mentioned:
    Door

    Rated 3 out of 5 stars

    Bad design.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality product, but hard to use without hitting your head each time you close the door. The one door covering the entire front of the microwave looks great, but is simply a bad design. Oven opening is about 3/4's of the product width, but instead of being centered or over to the right where the door opens, it's all the way to the left so the door must be opened wider to use. Then try to close it without having to duck or jump to the right.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave meets my needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lines are clean, capacity is large. Exhaust fan works very effectively. Microwave function is quick, even and fully meets my expectations.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello Mary - Thank you very much for purchasing a new GE Appliances microwave. We truly appreciate you choosing our product over other options. Our hope is that this appliance will serve you and your family well for many years to come. - TREY@GEA GE_Appliances

  • Rated 4 out of 5 stars

    Great price for this type of microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for a microwave with bottom controls. Found this at a great price.

    I would recommend this to a friend
  • Cons mentioned:
    Door

    Rated 5 out of 5 stars

    Great microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking microwave and it is very quiet. The only down side is the door is huge! But very sleek looking.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    very powerful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome microwave! I love how easy to use it is and how powerful it is.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do Not Buy This Model

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good but very poor quality build. This microwave broke twice in 2 years. 1st the vent filter closure clip broke and you can't replace just the clip. You must replace the entire vent cover. The repair cost was $315. 2nd the microwave blew and kept tripping my power. I replaced the fuse twice and the microwave blew out 2 more fuses. Also the fuse is not easily accessible to change. Its not behind the filter as is most models. You have to remove the microwave from its housing over the stove to replace it or bend the metal frame to access the fuse. Return it if you still can or be sure to get the extended warranty.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello Nicholas, thank you for your review. We are very sorry that your microwave stopped performing properly and required service. Our appliances are built to last and this is not something we would expect to hear. Please know that we value your business and apologize for any unexpected inconvenience this may have caused. We sincerely hope to have a chance to earn back your trust and business in the future. -Chris@GEA GE_Appliances