Customer Ratings & Reviews
- Model:
- PVM9005SJSS
- SKU:
- 4321128
Rating by feature
- Performance
Rating 4.4 out of 5 stars
- Cook Settings
Rating 4.5 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
to a friend
Customers are saying
Customers often highlight the sleek appearance, ease of use, and overall design of the 2.1 Cu. Ft. Over-the-Range Microwave. Many appreciate its size, performance, quiet operation, and powerful features like sensor cooking and Chef Connect. However, some customers have expressed concerns about the door's sturdiness and the responsiveness of the control panel buttons.
This summary was generated by AI based on customer reviews.
Piece of garbage with known defects. Do not buy!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT BUY THIS MICROWAVE! Please don't do it. Even before it broke after a year, I hated everything about it. The display keeps showing "insert food". How stupid is that? Trying to simply add time is complicated. The setup programming makes no sense and is complicated. But worst of all, there is a known defect with his particular model but GE refuses to do anything about it and continues to sell these pieces of junk. Go look it up on forums and you will see everyone talking about the same problem I had. After a year or so, it starts to trip your breaker and will work intermittently, which drives you crazy thinking it could be an electrical problem. I have spent hundreds of dollars already just troubleshooting only to find out that the problem was with the microwave the whole time. Now it's past the warranty of course, so I am left spending hundreds more for repair, which may not even fix it, and then I have to buy a whole new microwave. This is a $600 piece of garbage. Please stay away from it!
No, I would not recommend this to a friendNot resolved
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I used the geek squad for electronics and they were great, but I will never use them again for appliances, it has been a nightmare. I waited 7 hours for the installation no one called or showed up. I called and she never got back to me. I called again and Steve Howell called me back. He was very helpful. We set up another appointment. The emails were all screwed up wrong dates and one canceled the appointment. Finally they installed the microwave, The door would've open all the way. This is still not resolved, HELP Bill
No, I would not recommend this to a friendGreat match for the range
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, matches my new range. Just wish the inside wasn’t so dark. Otherwise great purchase!!
I would recommend this to a friendLove it!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was our second time purchasing this microwave. The first went out because we had it placed inside a cabinet and the contractor failed to open up under the microwave for proper ventilation.
I would recommend this to a friendNot a 1 to 1 replacement
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the unit online to replace an existing unit. The model number online did not match exactly the model number on the unit. The unit was 3/4" less in height. Mounting bracket and dimensions were different than the previous unit I bought from GE. There is an additional number in the model number on the unit but not shown on Bestbuy's website.
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- We appreciate your loyalty to our brand. This is a really nice microwave, but we do always recommend using the new hardware that comes with the new model, unless they have the same exact mounting plate. We are sorry that you weren't informed of this and are disappointed. We hope that you are happy with your microwave now. If you have any questions at all, please reach out to us directly. Thank you! Joyce@GEAppliances
Always felt a bit cheap. Broke in under 2 years
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Needed replacement just under two years (my Last microwave lasted 15).
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We're sorry to hear you need to replace the microwave after 2 years of use, and we'd like to help. Please send us a private message via Facebook, Instagram, X, or TikTok with your contact information, complete model/serial numbers, and a copy of this review. We'd be happy to look into this further for you.
Great Microwave!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this microwave!!! The aesthetics is beautiful and i love the different options with the lighting (dim to high) and vent options (low to high). It does its job and I haven't had any issues so far.
I would recommend this to a friendspacious unit for multiple purposes
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased the Profile microwave to go with the Profile electric range/double oven purchased at same time.The microwave performs multiple tasks while fitting in perfectly with the kitchen design.
I would recommend this to a friendMicrowave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the microwave. I was disappointed when I discovered that the inside was not as large as the door
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- Thank you for contacting us with your feedback. We are so glad to hear that you are happy with your new microwave! We are confident this microwave unit will be a great feature to your kitchen. As for the size on the inside of the unit, Your feedback helps us to use this information to improve or change on future builds, so it means a lot to us. Please let us know if in the future you need anything else. Take care! Dianna@GEA
modern and sleek
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was looking for a high end GE microwave and only found it at Best Buy. It met all our need style wise to give the kitchen a high end look along with the high end ge stove. Def worth the extra money
I would recommend this to a friendGE Profile Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the look, features and large inside of this GE Profile Microwave. It also has Bluetooth that works with my GE Profile Double Oven Gas Range.
I would recommend this to a friendGreat microwave
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent microwave I would definitely recommend it to anyone looking for a stainless steel over range microwave.
I would recommend this to a friendMicrowave
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just purchased this have6put it up yet but it looks amazing and the size is great
I would recommend this to a friendGreat microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had this product for a couple days works great, looks really nice, had no issues will buy again ⭐️⭐️⭐️⭐️⭐️
I would recommend this to a friendAwesome new microwave!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the color, the features, and performance. Best appliance I've owned ever! Extremely happy! Easy hookup, and controls.
I would recommend this to a friendGreat microwave. Bigger than what I anticipated.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really love the sensor cooking on this microwave. It is a lot quieter thanThe exhaust fan is very powerful.
I would recommend this to a friendLiving Large
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave has great dimensions and can fit the largest of bowls and plates with ease. It is quiet and heats very evenly. I would recommend this product! The price point is excellent also.
I would recommend this to a friendWorks great.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave works great and heats evenly. The round plate seems too big for the unit. The stainless steel design attracts fingerprints every time you open or close the door.
I would recommend this to a friendBrand response from GE Answers
Posted .Good day,
We're pleased to hear that your microwave works well! Your concerns about keeping the surface clean and the plate size have been noted. We do recommend wiping the microwave clean after use to keep it looking as new as possible. If there's anything you need, reach out to us anytime. Thanks for choosing GE. Mike@GEA
Such a nice microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There were a couple of good surprises on this microwave - I'm grateful for a really good product!
I would recommend this to a friendExcellent purchase!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great features and plenty of capacity. Installation instructions spot on providing for three install types based on exhaust configuration.
I would recommend this to a friend