Customer Ratings & Reviews
- Model:
- PVM9005SJSS
- SKU:
- 4321128
Rating by feature
- Performance
Rating 4.4 out of 5 stars
- Cook Settings
Rating 4.5 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
Customers are saying
Customers admire the sleek appearance and design of the 2.1 Cu. Ft. Over-the-Range Microwave, as well as its ease of use and large size. Many appreciate its performance, quiet operation, power, and useful sensor cooking and Chef Connect features. However, some customers have expressed concerns about the door's sturdiness and the responsiveness of the control panel buttons.
This summary was generated by AI based on customer reviews.
Doesn’t have auto buttons for melting or liquid
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wouldn’t have purchased this if I realized there were no buttons for melting or softening butter. Nor does it have buttons for heating water or milk like my previous Cafe appliance.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello there - We appreciate your feedback regarding this microwave. We understand the importance of convenient features like buttons for melting or softening butter, as well as options for heating water or milk. We apologize for any inconvenience this has caused. Your comments are valuable, and we will certainly forward your input to our product development team for consideration. If there's anything else you'd like to share or if you have further questions, please feel free to reach out. We're here to assist you and appreciate your input as we strive to enhance our products. -Kacie@GEAppliances
Great looking microwave for the space.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The product works great and the controls on the bottom are a nice change.
I would recommend this to a friendKeeps breaking
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have not had this microwave a year and we are on our second repair. The first issue started with a smell of burning plastic and then the microwave shut off. Repair took 3 weeks including scheduling the technician to come out, waiting for part to be shipped and then scheduling technician to install part. 3 months later and the same thing is happening and cant get technician out for 5 days. GE Profile is usually a good product but I would stay away from this one or buy a back up just in case which is what I'm going to do as we cant be without a microwave for 3 weeks.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello JMH123 - We are very sorry to hear about this frustrating experience. This is certainly not something we would expect to occur. You have initiated the correct first steps, which is to take advantage of your product warranty. We are confident that the technician will be able to restore this microwave so that it can serve you and family well for many years to come. - TREY@GEA
Microwave is Great and Works Well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The look of the microwave is what I was going for when I made this purchase, but overall, it works well and is perfect for my kitchen. In our busy household, this microwave gets use and pops a wonderful bag of popcorn!
I would recommend this to a friendToo soon to tell.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems fine so far. Need more time to evaluate this item.
I would recommend this to a friendGreat microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fits into our kitchen well, does everything promised.
I would recommend this to a friendAWESOME!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's a sweet and slick microwave with every possible function.
I would recommend this to a friendno more broken handles
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.there is no handle to breakand it has smooth clean lines
I would recommend this to a friendDelivery
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Waited a long time. All is fine otherwise. Long term bestbuy customer
I would recommend this to a friend- Pros mentioned:Appearance
Great Product
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my microwave. Goes great with my kitchen. I love the look it brings.
I would recommend this to a friend Sleek
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really like this microwave, the look is really clean and sleek. The finish matched the black stainless steel appliances I bought with it. BBY delivery was excellent!
I would recommend this to a friend- Pros mentioned:Appearance
wave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.heats things up with ease. looks great. connects to oven if you get profile so the clocks are matched up! no more different times!
I would recommend this to a friend - Pros mentioned:Design
review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great product.... modern look... easy to install,,,
I would recommend this to a friend Awesome microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave is amazing. I love the look and how it works.
I would recommend this to a friendNot happy will best buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best buy has gone done hill fast. Nobody ar the stores to work. The service that schedules the instalations is terrible. A & E repairs is also terrible.
No, I would not recommend this to a friend- Pros mentioned:Appearance
G.e microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great look very happy with microwave Got stove on way
I would recommend this to a friend Haven't use yet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't used this item yet and can't comment on it
I would recommend this to a friendMr.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not good enough for my price we’re not getting enough.
No, I would not recommend this to a friend- Cons mentioned:Control panel
Lasted 2.5 years
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lasted 2.5 years. New control panel is $360 plus labor.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi there - We're sorry to hear about the issues that you've had with your range. While we strive to meet the needs of our consumers, we also understand there's always room to improve. We appreciate you taking the time to share your experience and we will be sure to share your thoughts with our design and engineering teams. We apologize for any inconvenience caused by this. Reach out if you have any questions. Julia@GEAppliances
Worst Microwave ever had
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought microwave In January 2017, called for repair within 2 weeks, after diagnosis appt., still took addl 3 weeks for replacement parts (for a brand new microwave?) to be delivered. New part were installed and within 2 weeks later, broke down again. Still without a working microwave and out $500.00 dollars
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello - We are very sorry to hear about this frustrating experience. This is certainly not something we would expect to occur. We recommend utilizing your product warranty through GE Appliances Factory Service, which it appears you have initiated, to have the unit repaired. Thank you for your patience as we work hard to correct this situation.