Customer Ratings & Reviews
- Model:
- PVM9005SJSS
- SKU:
- 4321128
Rating by feature
- Performance
Rating 4.4 out of 5 stars
- Cook Settings
Rating 4.5 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
Customers are saying
Customers admire the sleek appearance and design of the 2.1 Cu. Ft. Over-the-Range Microwave, as well as its ease of use and large size. Many appreciate its performance, quiet operation, power, and useful sensor cooking and Chef Connect features. However, some customers have expressed concerns about the door's sturdiness and the responsiveness of the control panel buttons.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Great looking Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave has a great look to it. Very easy to use and is a plus over the microwave we replaced.
I would recommend this to a friend - Pros mentioned:Appearance
GREAT MICROWAVE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.JUST PURCHASED SO FAR SO GOOD. WOULD DEFINITELY BUY AGAIN
I would recommend this to a friend Microwave review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as advertised. Took forever to be installed … Once it was finally installed, there seems to be no problems.
I would recommend this to a friendGE Profile over-the-range microwave.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery and installation were performed seamlessly. Installation technicians were courteous, careful to cover all surrounding areas and were knowledgeable.
I would recommend this to a friendWhat an upgrade!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this to replace a 20 year old microwave so you can imagine that the features today are worth having. It fits nicely in the space I have over my stove and works well. I haven't used all the features yet but am sure that they will be worth it. Food heats evenly and quickly.
I would recommend this to a friendGood likable product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this product 5/20/17 with extended warranty.Unit stop working on 5/8/20. It took 62 days!!! to exchange .Your process of exchange is terrible!!!.Failures at every step of process.
I would recommend this to a friendStill Early
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just received this product on 2/16/19. Install will need a second pair of hands. Wife is Happy, but it's only been a week. Will update in 3-6months from now, for follow up.
I would recommend this to a friendDO NOT BUY A GE APPLIANCE!!!!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our expensive GE over-the-range microwave has broken twice in two years. The second time we had to pay for it out of pocket. What absolute junk. DO NOT BUY GE APPLIANCES!
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi there, we're so sorry to hear your microwave is needing repairs for the second time in a matter of two years. This would be a headache that we'd never want you to have to deal with. We'd like to look into this for you, so if you could message us on social media with details and your latest service confirmation number, a member from our team will be happy to work with you. We appreciate you sharing this with us and we're wishing you the best. - Guy@GEA
Great buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Looks beautiful and high quality. Works really well so far. Cooks fast and evenly.
I would recommend this to a friendDoor swing is too large.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Finger prints easily show up on the door. Exterior looks very nice.
I would recommend this to a friendBroke after a year
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Last a year and a half then blew out. Warranty is only a year too. So $800 down the drain.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hey there - we appreciate your review and are sorry to hear of the issues you encountered with your unit. Please reach out to us via private message on social media so that we may get more information about your situation. Hope to hear from you soon. Lauren@GEA
Failed less than 16 months after purchasing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great till a year and a half later and if fails. Last GE I buy
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We hate to hear that your microwave has stopped working how it should after only a year and a half and know what a pain this would be. We recommend you schedule service with us by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET or Saturday – Sunday: 8 a.m. – 6 p.m. ET or by visiting the "Schedule Service" link under the "Owner Support" tab on our website. If you have any other comments or concerns, let us know. We're here for you and would love to improve your experience. -Chris@GEA
GE Profile Microwave
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Microwave was delivered timely and installed in a very short period of time.
I would recommend this to a friendGe microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice looking top of the line microwave will be delivered soon a new house being built will post review After delivered and
I would recommend this to a friendDisappointed
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.4 weeks of use and the GE Microwave is in need of repair. Also, the installers failed to give us the user’s manual.
No, I would not recommend this to a friendGreat product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had it for a couple months zero problems This microwave works excellent heats up food really fast will buy again
I would recommend this to a friendgreat price - Highly recommend Best Buy delivery!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave at a great price. Love the black slate finish!
No, I would not recommend this to a friendMagnetron Died 14 Months After Installation
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really sad that GE can’t manufacture a microwave that lasts more than 14 months with only light use. Of course the warranty expired at the 12 month point.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello VeryPoorQuality, thank you for your review. We are sincerely sorry your microwave stopped operating properly so soon into its lifespan. We truly understand how that would be frustrating. Please know that this is not the ownership experience we strive for. We hope we will have the opportunity to earn your trust back in the future. -Chris@GEA
Buyer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Technician was friendly, knowledgeable and efficient.
I would recommend this to a friendGREAT MICROOVEN. EASY TO USE
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.SAME AS ABOVE GREAT PRODUCT GEEK SQUAD DID A GOOD JOB IN THE INSTALLTION
I would recommend this to a friend