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Customer Ratings & Reviews

Your price for this item is $419.99
The comparable value price is $647.99

Customer reviews

Rating 4.2 out of 5 stars with 441 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.4 out of 5 stars

  • Cook Settings

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers admire the sleek appearance and design of the 2.1 Cu. Ft. Over-the-Range Microwave, as well as its ease of use and large size. Many appreciate its performance, quiet operation, power, and useful sensor cooking and Chef Connect features. However, some customers have expressed concerns about the door's sturdiness and the responsiveness of the control panel buttons.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 441 reviews
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Pretty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After my old Kenmore died, I did a LOT of research before making this purchase. It's a little bigger than my old microwave, but I really enjoy the fact that the handle is recessed into the door. It makes cleaning the exterior much easier!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Beautiful addition

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Door closes flat, no handle. Easy open, digital readout is easy to read, beautiful styling, easy to clean.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    GE PROFILE MICROWAVE OVEN

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1-The touchpads are flat not cushiony, creating the impression that they will be even flatter and possibly nonfunctional after a couple years; their flatness also requires exerting extra finger pressure while programming the oven; 2-difficult to visualize inside the oven while it is operating 3-the keypad is not laid out intuitively. AS TO RECOMMENDING THE ITEM: MAYBE

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thank you for your detailed feedback on the microwave's design and controls. We value your insights on the keypad feel and layout and will share them with our design team to help us refine future models. GE_Appliances

  • Pros mentioned:
    Design
    Cons mentioned:
    Control panel

    Rated 1 out of 5 stars

    Beautiful, but flawed design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the microwave is a great design and aesthetically pleasing, but that is where the problem starts. the main issue with its design is its control which is located is at the bottom of the device. because it is over the range, the control board tends to burn with prolonged exposure to heat from the stove. If the control board burns, you'll practically have a dead microwave which will need to be replaced. if in doubt, ask those who have owned this product for a year

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Oh no, we're so sorry to hear that your microwave's control panel has stopped working how it should after roughly a year. We know how much of a pain this would be and are sorry you're going through this. If you haven’t done so already, we recommend you schedule service with us by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET or Saturday – Sunday: 8 a.m. – 6 p.m. ET or by visiting the "Schedule Service" link under the "Owner Support" tab on our website. We hope this helps. -Chris@GEA GE_Appliances

  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Micro oven

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice, we are very happy with it. Spacious and width

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great looking microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek, large microwave love the features and and express cooking. would highly recommendd

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great over-the-range venting

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I spent around 2 hours to remove the old one and install this GE high-end over-the-range. Good quality, and so far so good. Strong venting power, and easy to clean. No complaint at all.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Nice Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit works very well. The absence of a handle takes some getting used to but is nice as that it is easy to clean and also looks clean. Yes, the door is a little big as in that it is the whole face of the unit.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great Oven!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the smooth outside design, especially the "no handle" on the front. Additionally no dial for selections but a touch sensitive panel across the bottom. The interior design is also the best I have had over the years...easy clean up, no mess.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy with our GE profile series microwave. It looks great and works great. GE appliances have always been very reliable and I expect to have this one for a long long time. It has all the bells and whistles but is still easy to use. I would buy it again.

    I would recommend this to a friend
  • Pros mentioned:
    Appearance

    Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality is as it is supposed to be. Looks nice.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    So far so good.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had the Microwave for a couple of months. So far, this model of the GE microwave is wonderful, and I love the fan in it. Really helps to keep the kitchen cooler. And, very easy to clean.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Great for 3+ years but......

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this microwave back in 2017 as we were replacing our appliances with Stainless. It's worked great but it started to trip the circuit recently. After changing outlets and making sure it was on a dedicated circuit breaker, it still was tripping the circuit occasionally. Finally about a week ago it tripped the circuit but after resetting the circuit microwave was dead. The design is terrible for accesing the inside to get to the fuse and switches (I read these are the likely cause). After taking it down and removing the cover with all the screws I was finally able to access the fuse (which was blown). As I also read fuses don't typically blow unless something else is wrong. So I looked closer at the Door switches. After more disassembly, I was able to locate a bad door switch. $55 later I have a microwave working again. I would have hoped these parts last longer than 3 1/2 years as my prior microwave that came with the house was 10 years old and working fine. Not sure about the GE Profile brand as just last month I had to replace a control board in my dishwasher which was bought the same time.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi there, COD8253 - Thanks for taking the time to write a review. We're so sorry to hear of the trouble you've had with your microwave tripping the breaker after 3 years. We can certainly understand how frustrating this must have been and we do apologize for any inconvenience. Your comments about the quality and design are truly appreciated and we'll be sure to pass this along to our engineering team. Thanks again for the feedback! -Mikayla@GEA GE_Appliances

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice Microwave and looks great!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great look and works great too! The features are easy to use and I especially like the one button start!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really nice.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed to replace out old microwave and this model looked like it was a nice fit. It installed really easy and it's simple to use. It actually sits a little lower than our old one which makes it easier for shorter people.

    I would recommend this to a friend
  • Pros mentioned:
    Appearance

    Rated 5 out of 5 stars

    Average

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good and affordable………………………………………………………………………..,,..

    I would recommend this to a friend
  • Cons mentioned:
    Door

    Rated 4 out of 5 stars

    Good not great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. No issues yet but I feel like the door seems cheaply made.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Everything that I expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Larger than the Profile it replaced, but this was expected. Slightly hard to install due to it being deeper than previous unit. Does all functions well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Microwave

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Popcorn mode works perfectly, need I say more? Overall good microwave. Looks sleek. One thing to consider is how much further the door swings out compared to a more conventional looking microwave. Had a bit of a learning curve..

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Don't you just enjoy microwave popcorn? There are other features to take advantage of as well with your microwave. We will forward your feedback to our design team for future consideration. Stay well. Geoff@GEA GE_Appliances

  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Great but big

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice microwave, love the express buttons. It is very large and hangs down low and close to the stove top.

    I would recommend this to a friend
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