Customer Ratings & Reviews
- Model:
- PVM9005SJSS
- |
- SKU:
- 4321128
Customer reviews
Rating 4.2 out of 5 stars with 449 reviews
(449 customer reviews)Rating by feature
- Performance4.4
Rating 4.4 out of 5 stars
- Cook Settings4.5
Rating 4.5 out of 5 stars
- Quality4.0
Rating 4.0 out of 5 stars
Customers are saying
Customers admire the sleek appearance and design of the 2.1 Cu. Ft. Over-the-Range Microwave, as well as its ease of use and large size. Many appreciate its performance, quiet operation, power, and useful sensor cooking and Chef Connect features. However, some customers have expressed concerns about the door's sturdiness and the responsiveness of the control panel buttons.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
New Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted a microwave that had a sleek exterior and provided enough power for the things we actually use it for. This microwave fit our requirements exactly. Couldn’t be more pleased.
I would recommend this to a friend- Pros mentioned:Performance
Rated 5 out of 5 stars
Microwave exceeds even highest expectations!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave. Have yet to find a negative. Purchased about a month ago. Use daily. Never fails to impress! Great job, GE. Thanks to Best Buy for stocking microwave, and for offering it at most reasonable price out there. Win-win all the way around!
I would recommend this to a friend Rated 5 out of 5 stars
Looks great, works great, we are pleased!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave runs so quietly that you can barely here it when it is on. The digital technology is easy to use. Great features for auto cook, reheat, and auto cook. Plenty of space for large items. We love the chef connect feature as well.
I would recommend this to a friend- Cons mentioned:Door
Rated 5 out of 5 stars
Completes my kitchen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this microwave based off the look only. My last GE profile lasted 15 years. The door handle broke on the old one. I suppose this model won’t have that issue. Haha!
I would recommend this to a friend - Pros mentioned:Design
Rated 5 out of 5 stars
Black stainless microwave.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the color and the sleak look with the hidden handle.
This review is from GE Profile - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Chef Connect - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Appearance
Rated 5 out of 5 stars
Stylish and Great Microwave Upgrade
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This GE Profile Microwave looks fantastic and works great! I highly recommend it.
I would recommend this to a friend - Pros mentioned:Appearance
Rated 2 out of 5 stars
Very disrespectful appliance installers
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave is very nice, we had one in the past. Our kitchen is GE Profile. The installers we're lousy. They were two very disrespectful bullys. My wife and I pray that if we ever again nee Best Buy to install appliances for us,we won't have the misfortune of getting those two as installers.
This review is from GE Profile - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Chef Connect - Black Stainless Steel
I would recommend this to a friendBrand response from GE Answers
Posted .Hey there - We're terribly disappointed to hear about your installation experience. This is certainly not the experience we wanted you to have, and we truly apologize for what you went through. We recommend reaching out to BestBuy directly by calling your local store, to further discuss your experience, so they are also aware. Take care. Julia@GEAppliances
Rated 5 out of 5 stars
Profile microwave
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loving my profile bluetooth microwave the fact that I can use my phone to heat my food up is so convenient to one ! Ge these profile appliances are pretty cool
I would recommend this to a friend- Cons mentioned:Door
Rated 5 out of 5 stars
Microwave replacement
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave. Replaced one that had a defective door.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Slick Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.User friendly and efficient microwave. It makes the kitchen look and feel modern. I will by GE again.
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- Thank you for contacting us with your feedback. We are so glad to hear that you are happy with your new microwave! Your review means a lot to us and we appreciate you being a valued GE Appliances customer. If you need anything else please let us know. All the best! Dianna@GEA
Rated 5 out of 5 stars
Nice appliance but the installer was not respectfu
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The installers did a good job but my wife and I resented him very loudly voicing his political views. This was not the forum for politics. This made the experience uncomfortable.
This review is from GE Profile - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Chef Connect - Black Stainless Steel
No, I would not recommend this to a friend- Pros mentioned:Ease of use
Rated 4 out of 5 stars
great microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.easy to install good product bought with minor damage
I would recommend this to a friend - Pros mentioned:Appearance
Rated 5 out of 5 stars
I'm in love
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wow I just love my new GE profile microwave and looks very sleek. I get a lot of compliments on it and it really brings my kitchen into the new technology
I would recommend this to a friendBrand response from GE Answers
Posted .Hello PastorS123, thank you for your review. We're glad to hear you and your guests are enjoying the design and features of your new microwave. Please feel free to reach out to us should you have any questions or concerns about your appliances. We are always here to help. -Chris@GEA
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Nice Micro
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the controls along the bottom of the door, it is easier for my wife to work
I would recommend this to a friendBrand response from GE Answers
Posted .Hello - Thank you for your purchase. We are so happy to hear your new GE Profile over-the-range microwave is working well for you. The control placement at the bottom makes it so easy to use and is very convenient. We appreciate you being apart of the GEA family. If you have any questions in the future, please let us know. We are happy to help! - Don@GEA
- Pros mentioned:Appearance
Rated 5 out of 5 stars
GE Profile microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave is fantastic! The delivery and installation was great too!
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- Thank you for contacting us with your feedback. We are so glad to hear that you are happy with your new microwave! we are confident this microwave unit will be a great feature to your kitchen. Your review means a lot to us, and we appreciate you being a valued GE Appliances customer. Let us know if in the future you need anything else. Take care! Dianna@GEA
Rated 5 out of 5 stars
Satisfied Customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect upgrade to our old microwave. Love the no handle look and hubby said it was super easy to install.
I would recommend this to a friendRated 3 out of 5 stars
Don’t buy
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy stands behind their products. Best Buy replaces the product if something goes wrong through the service plan. We’ve had to replace it twice because it starts to malfunction.
This review is from GE Profile - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Chef Connect - Black Stainless Steel
I would recommend this to a friendBrand response from GE Answers
Posted .This is not the experience we would want you to have with our appliances. We're glad to hear that you were able to work with Best Buy for a resolution that you were pleased with. Thanks for being part of the GE Profile family.
Rated 4 out of 5 stars
Replacement microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this microwave to replace a 7 year old GE Profile that we really liked. this one has more bells and whistle but i have found it harder to understand and get the results I want. May just take time? Seems to work well and is much quieter than previous model.
I would recommend this to a friendRated 5 out of 5 stars
Microwave
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as advertised, no surprises. Looks better than we expected. The remodeling company almost had us convinced to hide it away in a cabinet.
I would recommend this to a friendBrand response from GE Answers
Posted .Hello TimW, thank you for your review. We're glad to hear you have been overall pleased with the design and operation of your new microwave. Please feel free to reach out to us should you have any questions or concerns about your appliances. We are always here to help. -Chris@GEA
- Pros mentioned:Design
Rated 4 out of 5 stars
Good product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like it works great and like the design. Vent works great
I would recommend this to a friend











