Customer Ratings & Reviews
- Model:
- PVM9005SJSS
- SKU:
- 4321128
Rating by feature
- Performance
Rating 4.4 out of 5 stars
- Cook Settings
Rating 4.5 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
Customers are saying
Customers admire the sleek appearance and design of the 2.1 Cu. Ft. Over-the-Range Microwave, as well as its ease of use and large size. Many appreciate its performance, quiet operation, power, and useful sensor cooking and Chef Connect features. However, some customers have expressed concerns about the door's sturdiness and the responsiveness of the control panel buttons.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Door
Completes my kitchen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this microwave based off the look only. My last GE profile lasted 15 years. The door handle broke on the old one. I suppose this model won’t have that issue. Haha!
I would recommend this to a friend Satisfied Customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect upgrade to our old microwave. Love the no handle look and hubby said it was super easy to install.
I would recommend this to a friend- Pros mentioned:Appearance
Stylish and Great Microwave Upgrade
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This GE Profile Microwave looks fantastic and works great! I highly recommend it.
I would recommend this to a friend - Pros mentioned:Appearance
Very disrespectful appliance installers
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave is very nice, we had one in the past. Our kitchen is GE Profile. The installers we're lousy. They were two very disrespectful bullys. My wife and I pray that if we ever again nee Best Buy to install appliances for us,we won't have the misfortune of getting those two as installers.
I would recommend this to a friendBrand response from GE Answers
Posted .Hey there - We're terribly disappointed to hear about your installation experience. This is certainly not the experience we wanted you to have, and we truly apologize for what you went through. We recommend reaching out to BestBuy directly by calling your local store, to further discuss your experience, so they are also aware. Take care. Julia@GEAppliances
- Cons mentioned:Door
Microwave replacement
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave. Replaced one that had a defective door.
I would recommend this to a friend Don’t buy
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy stands behind their products. Best Buy replaces the product if something goes wrong through the service plan. We’ve had to replace it twice because it starts to malfunction.
I would recommend this to a friendBrand response from GE Answers
Posted .This is not the experience we would want you to have with our appliances. We're glad to hear that you were able to work with Best Buy for a resolution that you were pleased with. Thanks for being part of the GE Profile family.
- Pros mentioned:Ease of use
Slick Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.User friendly and efficient microwave. It makes the kitchen look and feel modern. I will by GE again.
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- Thank you for contacting us with your feedback. We are so glad to hear that you are happy with your new microwave! Your review means a lot to us and we appreciate you being a valued GE Appliances customer. If you need anything else please let us know. All the best! Dianna@GEA
Nice appliance but the installer was not respectfu
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The installers did a good job but my wife and I resented him very loudly voicing his political views. This was not the forum for politics. This made the experience uncomfortable.
No, I would not recommend this to a friend- Pros mentioned:Appearance
I'm in love
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wow I just love my new GE profile microwave and looks very sleek. I get a lot of compliments on it and it really brings my kitchen into the new technology
I would recommend this to a friendBrand response from GE Answers
Posted .Hello PastorS123, thank you for your review. We're glad to hear you and your guests are enjoying the design and features of your new microwave. Please feel free to reach out to us should you have any questions or concerns about your appliances. We are always here to help. -Chris@GEA
- Pros mentioned:Ease of use
great microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.easy to install good product bought with minor damage
I would recommend this to a friend - Pros mentioned:Ease of use
Nice Micro
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the controls along the bottom of the door, it is easier for my wife to work
I would recommend this to a friendBrand response from GE Answers
Posted .Hello - Thank you for your purchase. We are so happy to hear your new GE Profile over-the-range microwave is working well for you. The control placement at the bottom makes it so easy to use and is very convenient. We appreciate you being apart of the GEA family. If you have any questions in the future, please let us know. We are happy to help! - Don@GEA
- Pros mentioned:Appearance
GE Profile microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave is fantastic! The delivery and installation was great too!
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- Thank you for contacting us with your feedback. We are so glad to hear that you are happy with your new microwave! we are confident this microwave unit will be a great feature to your kitchen. Your review means a lot to us, and we appreciate you being a valued GE Appliances customer. Let us know if in the future you need anything else. Take care! Dianna@GEA
Worst microwave ever
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wish there was another microwave that would match my existing set so I could avoid this microwave. I've lost track how many time we had the original one worked on. Our warranty ended so we bought a brand new one a year ago and after having a horrible experience with the Geek Squad replacement we are supposedly getting a new one, lets see how long this one will last. Worst microwave ever and they continue to make it.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We apologize that you’ve had multiple replacements of this model. We're glad to hear you'll be receiving a replacement from the Geek Squad, and we're confident that replacement will serve you well. If any issues do arise with the replacement, we recommend contacting Best Buy at 800-433-5887.
Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The process from ordering to confirming delivery and installation was great. The installer were very efficient! It’s basically exactly what I had previously.
I would recommend this to a friendMicrowave
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as advertised, no surprises. Looks better than we expected. The remodeling company almost had us convinced to hide it away in a cabinet.
I would recommend this to a friendBrand response from GE Answers
Posted .Hello TimW, thank you for your review. We're glad to hear you have been overall pleased with the design and operation of your new microwave. Please feel free to reach out to us should you have any questions or concerns about your appliances. We are always here to help. -Chris@GEA
Replacement microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this microwave to replace a 7 year old GE Profile that we really liked. this one has more bells and whistle but i have found it harder to understand and get the results I want. May just take time? Seems to work well and is much quieter than previous model.
I would recommend this to a friend- Pros mentioned:Size
Excellent Microwave Oven
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent microwave oven. Spacious and nice finish
I would recommend this to a friend Works great!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We got this to pair it with our profile double oven. It links up with it to adjust the time and even the fan speed adjusts with stove top burners. I was nervous my wife wouldn’t like the big swing of the door, but it hasn’t been an issue at all. It works great and has held up extremely well. My wife likes it a lot and enjoys being able to finally be able to use all the buttons on it:-) It’s easy to keep clean and still looks new.
I would recommend this to a friend- Pros mentioned:Design
Good product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like it works great and like the design. Vent works great
I would recommend this to a friend - Pros mentioned:Design
gorgeous
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.love love love it!!! beautiful design and works awesome
I would recommend this to a friendBrand response from GE_Answers
Posted .Thank you duckie!
-Megan at GE