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Customer Ratings & Reviews

Your price for this item is $479.99
The comparable value price is $647.99

Customer reviews

Rating 4.2 out of 5 stars with 445 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.4 out of 5 stars

  • Cook Settings

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

82%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 445 reviews
  • Rated 5 out of 5 stars

    Looks great better yet WORKS great!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't go wrong with this. looks great works great easy install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great OTR!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Open box item. Great value for the price! Would buy this all over again!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Keeps breaking

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had this microwave a year and we are on our second repair. The first issue started with a smell of burning plastic and then the microwave shut off. Repair took 3 weeks including scheduling the technician to come out, waiting for part to be shipped and then scheduling technician to install part. 3 months later and the same thing is happening and cant get technician out for 5 days. GE Profile is usually a good product but I would stay away from this one or buy a back up just in case which is what I'm going to do as we cant be without a microwave for 3 weeks.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello JMH123 - We are very sorry to hear about this frustrating experience. This is certainly not something we would expect to occur. You have initiated the correct first steps, which is to take advantage of your product warranty. We are confident that the technician will be able to restore this microwave so that it can serve you and family well for many years to come. - TREY@GEA GE_Appliances

  • Rated 5 out of 5 stars

    Great looking microwave for the space.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product works great and the controls on the bottom are a nice change.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave is Great and Works Well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The look of the microwave is what I was going for when I made this purchase, but overall, it works well and is perfect for my kitchen. In our busy household, this microwave gets use and pops a wonderful bag of popcorn!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Too soon to tell.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems fine so far. Need more time to evaluate this item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits into our kitchen well, does everything promised.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AWESOME!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a sweet and slick microwave with every possible function.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    no more broken handles

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    there is no handle to breakand it has smooth clean lines

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Delivery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waited a long time. All is fine otherwise. Long term bestbuy customer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this microwave, the look is really clean and sleek. The finish matched the black stainless steel appliances I bought with it. BBY delivery was excellent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my microwave. Goes great with my kitchen. I love the look it brings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    wave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    heats things up with ease. looks great. connects to oven if you get profile so the clocks are matched up! no more different times!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product.... modern look... easy to install,,,

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not happy will best buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy has gone done hill fast. Nobody ar the stores to work. The service that schedules the instalations is terrible. A & E repairs is also terrible.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave is amazing. I love the look and how it works.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Haven't use yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used this item yet and can't comment on it

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst Microwave ever had

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought microwave In January 2017, called for repair within 2 weeks, after diagnosis appt., still took addl 3 weeks for replacement parts (for a brand new microwave?) to be delivered. New part were installed and within 2 weeks later, broke down again. Still without a working microwave and out $500.00 dollars

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello - We are very sorry to hear about this frustrating experience. This is certainly not something we would expect to occur. We recommend utilizing your product warranty through GE Appliances Factory Service, which it appears you have initiated, to have the unit repaired. Thank you for your patience as we work hard to correct this situation. GE_Appliances

  • Rated 1 out of 5 stars

    Lasted 2.5 years

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lasted 2.5 years. New control panel is $360 plus labor.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi there - We're sorry to hear about the issues that you've had with your range. While we strive to meet the needs of our consumers, we also understand there's always room to improve. We appreciate you taking the time to share your experience and we will be sure to share your thoughts with our design and engineering teams. We apologize for any inconvenience caused by this. Reach out if you have any questions. Julia@GEAppliances GE_Appliances

  • Rated 2 out of 5 stars

    Mr.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not good enough for my price we’re not getting enough.

    No, I would not recommend this to a friend