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Customer Ratings & Reviews

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Customer reviews

Rating 3.9 out of 5 stars with 638 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.4 out of 5 stars

  • Cook Settings

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

76%would recommend to a friend

Customers are saying

Customers regard the product positively for its overall performance, quiet operation, and ample power, often appreciating its design, looks, and convenient features like sensor cooking. However, significant concerns are frequently raised regarding its durability, with many experiencing issues such as door latch problems, cheaply made buttons, and control panel failures.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 638 reviews
  • Rated 4 out of 5 stars

    GE Profile Review

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our home came with this microwave and it burnt out. It could have been the kids slamming the door but it died and I have to buy a new one after a year.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fit the space , really really quiet ..,would buy again , I hope not for a long time ..

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- We are so pleased to hear you are happy with your microwave and would purchase it again. This is such a nice model that works well and we are so glad it fits your space well. If you have any questions in the future, please let us know. We are here to help! Joyce@GEA GE_Appliances

  • Rated 5 out of 5 stars

    Great Job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers did a very good job. Knew their job and were very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great Microwave

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good upgrade from older model. Easy to use and extremely quiet!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation and return if microwave were done professionally. I like the microwave. It fits perfectly

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ge microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! It would’ve been better if door has a handle

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great looking microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks nice, well deigned with lots of features. We have not installed this unit but are excited to. It is large and just what we hoped for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Microwave:)

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is warming up food so fast. It is so strong. I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice looking unit and performs as expected

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this unit to replace my old GE microwave that lasted nearly 16 years. This one needed a new trim base (honestly, I wish that they'd maintain consistency so we don't have to buy new trim kits) but I was able to use the original outside trim because it fit like it was made for the new, same-sized unit! Easy to install and we like the now grey interior. My only complaint is it would have been nice to have something other than the incandescent bulb inside the cabinet and it'd be good if the bulb was easier to replace and had various options.

    I would recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 1 out of 5 stars

    GET THE WARRANTY. Only lasts about 2 years.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works for about 2 years, and then the panel next to the light starts sparking and starts fire. It’s not just a fluke. This is my second one. If you buy it, GET THE WARRANTY

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We'd like to assist with the operation of your microwave. Please send us a private message via Facebook, Instagram, X, or TikTok with your contact information, complete model/serial numbers, and a copy of this review. GE_Appliances

  • Cons mentioned:
    Button quality

    Rated 2 out of 5 stars

    horrible product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had to buy this microwave again after only 2 years ownership bc we didnt want to purchase another wall encasement. The button to open it is not engineer wisely and I know it will break again. Because there is no handle, you have hand a finger prints all over the glass door & microwave constantly. We had to buy the warranty too & hope to sell our home before it breaks again.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi there, thanks for leaving a review. We're sorry to hear about the issues that you've had with your microwave. If you're needing cleaning tips for your unit, we'd recommend taking a look at page 18 of your Use and Care manual. We hope that this helps and that you're staying safe. -Michael@GEA GE_Appliances

  • Cons mentioned:
    Door

    Rated 3 out of 5 stars

    Defective Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Door doesn’t open properly, I called for replacement and Best Buy said is not possible until January

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The Price was right!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it cook a little faster than my older one. it looks nice, like a built in.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello - It's great to know that you're loving your new GE Profile microwave. The black on black color is extremely nice! We're confident that you will enjoy this unit for a long time. Take care! - Don@GEA GE_Appliances

  • Rated 5 out of 5 stars

    Just what I wanted

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s perfect size for my wall cubby above my wall oven stove. It’s beautiful and has great features. Definitely worth the buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is a newer model replacement

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An older model of the same size died after ten years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave lots of features heats quickly wifi capability

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Terrible shipping

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave, took too long to get here, almost a month for delivery

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality unit for replacing outdated built in micro

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This versatile microwave has attractive features and is ideal for replacing an older Microwave that no longer has replacement parts available.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good microwave, nice finish and complements the set

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Enjoying new microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big inside turntable, multiple easy options for time setting. we like it a lot and think it looks good in our kitchen

    I would recommend this to a friend