Customer Ratings & Reviews
- Model:
- PEB7227BLTS
- SKU:
- 5987039
Rating by feature
- Performance
Rating 4.4 out of 5 stars
- Cook Settings
Rating 4.5 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
Customers are saying
Customers are delighted by the product's size, appealing appearance, and relatively quiet operation. Many found the installation process straightforward and appreciate the quick heating and overall design. However, some customers have expressed concerns regarding the product's durability and issues with the door mechanism. Additionally, a few customers mentioned concerns about the button quality and trim kit compatibility.
This summary was generated by AI based on customer reviews.
It is beautiful and works great, light is dim
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is beautiful and well designed. The interior light is dim compared to my previous model. It was easy to install with kit.
I would recommend this to a friendPoor design.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The device to open and close the door is poorly designed.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello Suds, thank you for your review. We are sincerely sorry you have not been pleased with the craftsmanship of your microwave's door system. We truly understand how that would be frustrating. Please know that this is not the ownership experience we strive for. We have passed your comments along to our microwave design and development team for future improvements. -Chris@GEA
- Pros mentioned:Noise level
Microwave works great, heats food fast, and quiet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave installed easily, I used the trim kit which also installed easily. The unit works great...it heats up food and drinks really fast and is WAY more quiet than our older GE microwave. The stainless trim kit lets the greyish black color blend in nicely with all our other stainless appliances!!
I would recommend this to a friend - Cons mentioned:Door
Do not buy
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Avoid this appliance like the plague. The push button door opener is designed to fail. If you must have this appliance, buy the protection plan.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello. We appreciate you reaching out, though we really hate to hear you’re not satisfied with the microwave. We always want to provide a quality product, and certainly would not expect there to be an issue with the push button. Your feedback will be shared with our team for review, as we want to ensure we’re aware of any possible areas of concern. If you need to take advantage of it, information on the limited manufacturer’s warranty is available on page 21 of the manual; you can view that on our GE Appliances website when you look up the model number and go to the product page. We hope this is resolved for you soon – if you have any other concerns or questions we’re always glad to help, here or over social media. -Sarah@GEA
Good Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far the microwave has met my expectations. With a few modifications my old trim fir around the new microwave.
I would recommend this to a friend- Pros mentioned:Overall performance
Great Experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought to install with wall oven using trim kit. looks and works great.
I would recommend this to a friend Terrible Product, worse service.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the third GE microwave we have owned. This one died in 14 months. Now waiting for a technician to come and check it out - that is what the extended warranty buys you. The previous ones died and were repaired several times. Don't waste your money on this substandard product. Buy something else. Going to buy a standby LG instead.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi there, we're terribly sorry to learn that after having issues with your previous units your newest microwave is needing a repair. We know what a let down this would be for you and that's definitely not what we want. With that said, please know we're confident our technician will be sure to get this repaired for you and we're wishing you the absolute best moving forward. In addition, if you ever need anything else, we're always available on social media for you. - Guy@GEA
Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All went perfectly well. Delivery on time and courteous drivers
I would recommend this to a friend- Cons mentioned:Durability
Avoid, Avoid, Avoid
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Second one I purchased. Both have burned out. This one in less than 6 months.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello- We are very sorry to hear your previous model and this new microwave failed in less than 6 months. This is not what we expect to hear and truly apologize for the issues you've had. Please reach out to us via a private message on Social Media and include your case number if you have one. If not, please provide your model and serial number, address, email and phone number. Thank you! Joyce@GEA
Can mute sounds
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced the old model and think this is great. I like the mute button.
I would recommend this to a friendFunctional powerful microwave. The LED lights on
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The LED lights are different color than those on matching oven.
I would recommend this to a friendStill working after a month
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I hope it lasts longer than its two GE predecessors.
I would recommend this to a friendFunctionally Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this microwave with the trim kit. The trim kit quality is poor. Also the finishing on the microwave door on the top side is very unprofessional which by design appears to be broken.
I would recommend this to a friendDo Not Buy this brand microwave.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do Not Buy! Ours arrived and would not work out of the box. It took an additional week to get a replacement. 4 weeks without a microwave. Not the end of the world but it is unacceptable in today's market to have to wait for an on the shelf product. Of course going into a store is a complete waste of time as the employees do not have any answers to simple questions.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We hate to hear that your microwave was not functioning properly out of the box. This is not a normal occurrence, and we're glad to hear you have a new unit that's functioning properly. We're confident you'll continue to enjoy this unit for many years.
- Cons mentioned:Button quality
Dont buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It sparks when cooking frozen vegetables just like our last GE microwave that caught fire. And the button to open the microwave is impossible. I would not buy this or any other GE microwave again.
No, I would not recommend this to a friend Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave was a great buy. Exactly what I expected when purchased.
I would recommend this to a friend,100PERCENT HAPPY.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Considering ehat our nstion is experiencing, the pi k up went VERY smooth
I would recommend this to a friendMicrowave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great customer service. They were super easy to work with and it looks great.
I would recommend this to a friendGreat built in microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave is excellent. It has a mute button for early mornings
I would recommend this to a friendfast cooking, nice looking.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice look microwave that cooks much faster than our older model.
I would recommend this to a friend