Customer Ratings & Reviews
- Model:
- PEB7227BLTS
- SKU:
- 5987039
Rating by feature
- Performance
Rating 4.4 out of 5 stars
- Cook Settings
Rating 4.5 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
Customers are saying
Customers are delighted by the product's size, appealing appearance, and relatively quiet operation. Many found the installation process straightforward and appreciate the quick heating and overall design. However, some customers have expressed concerns regarding the product's durability and issues with the door mechanism. Additionally, a few customers mentioned concerns about the button quality and trim kit compatibility.
This summary was generated by AI based on customer reviews.
Too big for our household
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a bit bigger than the one replaced which is taking up more space. Otherwise, it is indispensable
I would recommend this to a friend- Pros mentioned:Size
Great looks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looks and works great. Matched wall oven. Good fit into build in space
I would recommend this to a friend - Cons mentioned:Door
Piece of Junk!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.2nd time used opening button wouldnt work. Food in it and it took BB 2 mos to remove it. Horrible service! BB has in its notes that I broke it! WRONG! I just pushed to open and the button went all the way to back with no spring action to open door. I will never buy appliances from BB again!!!!
No, I would not recommend this to a friend - Pros mentioned:Overall performance
Excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent performance, reasonable price and good customer service.
I would recommend this to a friend Don’t shop at Best Buy!!!!!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst customer I’ve ever had in my life!!! I bought this microwave in June and it’s now Nov 20th and I still don’t have it.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello - Thanks for bringing this to our attention. We understand the frustration and disappointment this situation has caused. To best address your delivery concern, please reach out to the Besybuy.com customer service department or your local store. Thanks for your patience throughout this process. Warm regards. -Don@GEAppliances
Replacement Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My 4 year old GE microwave started shooting sparks as I was making popcorn. Best Buy recommended the replacement GE microwave and trim kit (required). Had a couple miscues getting the trim kit to the install team. But once the install team was onsite it took them less than ten minutes to install everything and the microwave looks great.
I would recommend this to a friendVery large inside
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the microwave. Very large capacity. Sleek design.
I would recommend this to a friendUninstalled Microwave.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave didn't fit in the cabinet and the microwave trim kit was too small. The installers never installed the microwave or the trim kit but reported the work done. I paid for installation that was never completed.
No, I would not recommend this to a friendWorks as expected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Received wrong size appliance first time, but replacement sent and installed rather quickly
I would recommend this to a friend- Pros mentioned:Overall performance
Great microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Jsusu dvsh ehsh shshhe ehsu sheh eheh eheh e ev susu
I would recommend this to a friend - Pros mentioned:Overall performance
Great Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave has been a great addition to our kitchen.
I would recommend this to a friend Horrible experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very difficult to open, you need to apply too much pressure and even when they realized, they insisted on charging a re-stocking fee. I am so disappointed!!!! Never buying appliances for them again.
No, I would not recommend this to a friendMicrowave frustration
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Even after Best Buy came out and measured the space for the new microwave, and Best Buy then picked out this one for our kitchen, it didn't fit.
No, I would not recommend this to a friendTerrible. Display stopped working after 2 wks.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased extended warranty and geek squad told me it could take 2 wks to get it repaired. They should just see me a new one. Last time I’m shopping at Bestbuy.
No, I would not recommend this to a friendLooks great with the trim
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this microwave for our rental property, and we also purchased a matching trim. The finished product looks great and matches with our GE double wall oven. However, I wish the price is cheaper. We had no choice because we had to buy one that matches the trim.
I would recommend this to a friendGreat Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave! I previously had the same microwave and like it so much I went and got the same one. Highly recommended!
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- We appreciate your purchase and your loyalty to our brand. We are so happy to hear you love this microwave so much that you decided to buy another one. Thank you for your recommendation. If you have any questions in the future, please let us know. We are happy to help! Joyce@GEA
Owner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave makes a vibration sound, much louder than old unit
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hey there,
Thanks for reviewing your microwave. We can certainly understand your concern about your microwave making a vibration sound. This could be due to the fans operating inside your microwave to keep it cool. If you believe the noise is unusual, we recommend having a technician check out your unit. You can schedule an appointment by calling 1-800-432-2737. Let us know if you need any assistance. Mike@GEA
A great microwave unit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Reviewed many competitors and this microwave met or exceeded our interest in specifications and value. Having purchased it over a month ago it exceeds our expectations!
I would recommend this to a friend- Cons mentioned:Durability
Avoid. Failed after 13 months
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was one of the few items that I bought without extended protection. Failed after 13 months of use costing 210 to repair as it is a built in that required pulling out to repair. Never GE again.
No, I would not recommend this to a friend Manual needed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No manual means you have no idea what and how it does anything.
No, I would not recommend this to a friend