Customer Ratings & Reviews
- Model:
- PEB7227SLSS
- |
- SKU:
- 5987037
Customer reviews
Rating 4 out of 5 stars with 636 reviews
(636 customer reviews)Rating by feature
- Performance4.4
Rating 4.4 out of 5 stars
- Cook Settings4.5
Rating 4.5 out of 5 stars
- Quality4.0
Rating 4.0 out of 5 stars
Customers are saying
Customers regard the product's overall performance, size, and quiet operation as highly satisfactory, with many also appreciating its design, power, and convenient features like sensor cooking. However, significant concerns have been raised regarding its durability, with some experiencing a short lifespan. Other issues include problems with the door latch, the quality of the open button, and the control panel, along with its tendency to show fingerprints.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
TThe white microwave needed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. It was a replacement for one that broke. Hopefully it lasts for many years.
This review is from GE Profile - 2.2 Cu. Ft. Built-In Microwave with Sensor Cooking and Glass Touch Controls - White
I would recommend this to a friend- Pros mentioned:Size
Rated 5 out of 5 stars
Great Microwave
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This model of Microwave fits perfectly above our wall oven. The additional trim kit finished that built-in look. It has all the features we use and is big enough to handle all of our cooking needs.
This review is from GE Profile - 2.2 Cu. Ft. Built-In Microwave with Sensor Cooking and Glass Touch Controls - Gray
I would recommend this to a friend Rated 5 out of 5 stars
Looks great as a built in microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great and meets expectations for cooking needs. Replaced my GE Monogram built in microwave (16 yo), purchased the required stainless steel frame for the built in look.
This review is from GE Profile - 2.2 Cu. Ft. Built-In Microwave with Sensor Cooking and Glass Touch Controls - Black on Black
I would recommend this to a friendRated 5 out of 5 stars
A great purchase.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great features, I am really glad I purchased this microwave. Looks good too.
This review is from GE Profile - 2.2 Cu. Ft. Built-In Microwave with Sensor Cooking and Glass Touch Controls - Black on Black
I would recommend this to a friendBrand response from GE Answers
Posted .Hello - Thanks for your review. We are glad you are happy with your new microwave purchase. We’re sure you’ll enjoy the many nice features it has to offer. Thanks for making GE Appliances a part of your home! Olga@GEA
- Pros mentioned:Size
Rated 5 out of 5 stars
Easy to use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use. It’s actually larger than the previous one we had.
This review is from GE Profile - 2.2 Cu. Ft. Built-In Microwave with Sensor Cooking and Glass Touch Controls - Gray
I would recommend this to a friend Rated 1 out of 5 stars
Trim Kit recommended not compatible.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The trim kit that was suggested when I purchased this item does not even come close to fitting the microwave. The microwave is larger than the cutout. I've been reading the reviews and this seems to be an issue with several people. Completely frustrated as to what to do with this expensive purchase.
This review is from GE Profile - 2.2 Cu. Ft. Built-In Microwave with Sensor Cooking and Glass Touch Controls - Black on Black
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello and thank you for being part of the GE Appliances family. We are sorry to hear the trim kit you purchased does not fit this unit. The correct trim kit for this model microwave is the 27" JX7227DLBB or the 30" JX7230DLBB. Either of these kits will work and the size depends on the width you require for aesthetics. Stay safe and keep in touch. - John@GEAppliances
- Pros mentioned:Noise level
Rated 5 out of 5 stars
Great Microwave
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this microwave after a kitchen remodel. I couldn't be happier. The microwave has high and low power settings. Its also really quiet. It looks regal with the GE trim kit. Great value all around!
I would recommend this to a friend Rated 5 out of 5 stars
The low profile Progile
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave. We had one just like it before in the old house. I really like the no handle opening
This review is from GE Profile - 2.2 Cu. Ft. Built-In Microwave with Sensor Cooking and Glass Touch Controls - Gray
I would recommend this to a friendRated 1 out of 5 stars
Poor product condition.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this product from BestBuy three times and they all have kind of defect/damage. There's a damage to the front corner from the second buy, we returned it and order a new one again at BestBuy website, after few days, we pick it up and only find out it's probably the product we returned few days ago because it has exactly the same damage(front corner) unless it's coincindence. Very disappointed. One thing I noticed is that the curb side delivery is done poorly. For my second buy, a young lady alone deliver it to my car and it apparently very difficult for her to load it into my car so I offer help. That might contribute to the damagy to the product due to possible drop.
This review is from GE Profile - 2.2 Cu. Ft. Built-In Microwave with Sensor Cooking and Glass Touch Controls - Black on Black
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Oh no! We hate to hear about the difficulty you have had getting an undamaged microwave. This sounds aggravating and tedious so we're glad Best Buy is helping make this right. If you have any questions or concerns about the microwave, please let us know. - John@GEA
Rated 5 out of 5 stars
Good Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product for the price. Warms the food evenly. Brought it with the trim kit .
This review is from GE Profile - 2.2 Cu. Ft. Built-In Microwave with Sensor Cooking and Glass Touch Controls - Gray
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- Thank you for contacting us with your feedback. We are so glad to hear that you are happy with your new microwave! Your review means a lot to us, and we appreciate you being a valued GE Appliances customer. Let us know if you need anything else. Take care! Dianna@GEA
Rated 1 out of 5 stars
Flunked delivery school or something…
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivered by Best Buy Delivery broken/crushed 2 times in a row. Super unhelpful delivery guys each time. Watch out if you purchase from Best Buy and get delivery.
This review is from GE Profile - 2.2 Cu. Ft. Built-In Microwave with Sensor Cooking and Glass Touch Controls - Black on Black
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We understand how important it is to have a microwave delivered that isn't damaged. We do encourage you to contact your local Best Buy for the best resolution to this matter. They will be able to further investigate why your microwaves have been delivered damaged.
- Pros mentioned:Overall performance, Power
Rated 5 out of 5 stars
Very happy with this purchase!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great, very powerful. It took me a long time to search for a microwave that fit my space perfectly and had all the features I wanted. This checks all the boxes! Heats up food in a fraction of the time from my old microwave. Very lager on the inside. It's a countertop microwave, but I got the trim kit so it would look like a built in. Fits like a glove! Looks great too. I plan on getting the GE Profile oven as well. I'm so happy with my purchase. I've been using it for about a month now on a daily basis. No issues and still loving the purchase.
This review is from GE Profile - 2.2 Cu. Ft. Built-In Microwave with Sensor Cooking and Glass Touch Controls - Gray
I would recommend this to a friend - Pros mentioned:Noise level, Overall performance, Power
Rated 5 out of 5 stars
GE Profile built in microwave
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave works great and heats food evenly every time. It’s easy to use, runs quietly, and has plenty of power for everyday meals. Simple, reliable, and a solid value.
This review is from GE Profile - 2.2 Cu. Ft. Built-In Microwave with Sensor Cooking and Glass Touch Controls - Gray
I would recommend this to a friend - Pros mentioned:Power, Size
Rated 4 out of 5 stars
Nice but room for improvment
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had GE products for years and the GE mico-wave this was replacing was 20 years old and just didnt well heat anymore. This is much larger (2.2 Cu. Ft. ) than prior unit at at 1100 watts you can pretty much warm/cook anything - a small turkey would definitely fit. I took off 1 star due top panel not lighting up when used (at this price it should I think). Since I was installing in a cabinet the power cord was a tad short in my opinion - I could not fit my arm in to plug it in - I had to use a high grade extension to be able to plug it. I do recommend but if placing in a cabinet expect to do some "cutting" to fit it in. And probably will need the trim kit too.
This review is from GE Profile - 2.2 Cu. Ft. Built-In Microwave with Sensor Cooking and Glass Touch Controls - Black on Black
I would recommend this to a friend - Pros mentioned:Design
Rated 5 out of 5 stars
Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave is nice. Easy to clean. Cooks quickly. I like the quick keys. The only thing I don’t care for is the sound it makes opening and closing.
This review is from GE Profile - 2.2 Cu. Ft. Built-In Microwave with Sensor Cooking and Glass Touch Controls - Black
I would recommend this to a friend - Pros mentioned:SizeCons mentioned:Durability
Rated 4 out of 5 stars
Replacement microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a replacement microwave for one purchased in 2016 that started malfunctioning in 2020. I was not advised to get a new trim kit, as the slide in rails had changed. The second trim kit recommended was not for a GE microwave, but I was assured it would work. Wrong! Finally, 3rd trim kit. YEAH! It was perfect. But we had not fully unpacked the microwave (our mistake) until we saw the rails fit on the bottom correctly and the corner where the power cord is attached is totally crushed. The microwave works so it was installed anyway. Hopefully, it will last more than the previous 4 years. We love the microwave!
This review is from GE Profile - 2.2 Cu. Ft. Built-In Microwave with Sensor Cooking and Glass Touch Controls - White
I would recommend this to a friend - Pros mentioned:Size
Rated 4 out of 5 stars
Great fit
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Met all expectations replaced a custom cabinet older ge micro perfectly
This review is from GE Profile - 2.2 Cu. Ft. Built-In Microwave with Sensor Cooking and Glass Touch Controls - Gray
I would recommend this to a friend - Pros mentioned:Power
Rated 4 out of 5 stars
Great microwave - not so great price.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an EXCELLENT microwave! It has lots of great features and 1100 watts of power, plus the included sensor cooking features. It was also the only microwave of this quality that we could find, that was a direct fit, to replace the 18 year old built-in unit that came with our home, and which died. This leads to the only drawback for this microwave - the price! A free standing model, with the same features, size and power costs less than half as much! That just doesn't seem right. But, we needed a direct replacement with the same features as the previous microwave, so we paid the price that was required.
This review is from GE Profile - 2.2 Cu. Ft. Built-In Microwave with Sensor Cooking and Glass Touch Controls - Black on Black
I would recommend this to a friend - Pros mentioned:Design
Rated 5 out of 5 stars
GE Profile Microwave is amazing
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave is amazing. It was an exact replacement for built in discontinued whirlpool unit that came from builder for out 5 year old house. This saved us hundreds of dollars. The easy cleaning interior surface is great. The full glass exterior is beautiful and adds to the kitchen appearance. Love this microwave!
This review is from GE Profile - 2.2 Cu. Ft. Built-In Microwave with Sensor Cooking and Glass Touch Controls - Black
I would recommend this to a friend Rated 3 out of 5 stars
No users/owners manual included in the box
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A good microwave to replace the same model I bought about ten years ago. My big gripe is that it did not come with an owners/users manual; only a "Quick Guide." I found the owners manual on line, but it's 48 pages, and I should not have to print out something that should have come with the unit I purchased at Best Buy. I also bought the Trim Kit, and that took about a month to come in. Neither was available for delivery to my home, and I had to go to the local store each time to pick each of them up. Not very good customer service.
This review is from GE Profile - 2.2 Cu. Ft. Built-In Microwave with Sensor Cooking and Glass Touch Controls - Black
I would recommend this to a friendBrand response from GE Answers
Posted .We’d like to provide clarification on the availability of our owner’s manuals. We have discontinued printing physical manuals as part of our efforts to go green and be more environmentally friendly. Instead, we provide digital versions, which also allow us to keep the information up to date. You can find the owner’s manual for your unit here: https://files.bbystatic.com/ykdo0v2rC%2F793wX3j6cfIQ%3D%3D/User%2BManual
Regarding your delivery experience and your trim kit. We recommend calling the Best Buy team directly at 888-237-8289.





